Knowing how to divert calls to another number is essential for staying connected when you’re busy, traveling, or unable to answer your phone. Call forwarding allows you to easily redirect calls to a different number, ensuring that you never miss important communication. This guide will walk you through the process of setting up call forwarding on various devices and networks in Nigeria.
What is Call Forwarding?
Call forwarding, or call divert, is a feature that allows you to forward incoming calls from your number to another number. Whether you’re in a meeting, on vacation, or simply unavailable, call forwarding ensures that your calls are directed to someone who can answer them or directly to voicemail. This feature is incredibly useful for managing your communications and staying connected no matter where you are.
There are a few different types of call forwarding, each suited for different needs. These options include unconditional forwarding, which sends all calls to another number, and conditional forwarding, which forwards calls under specific circumstances, such as when you’re busy, when you don’t answer, or when you’re unreachable.
How to Divert Calls to Another Number on Android
Diverting calls on Android devices is quick and simple. Here’s how to set up call forwarding on your Android phone:
- Open the Phone App: Tap on the dialer icon to open the phone app on your device.
- Access Settings: Tap the three dots in the top-right corner and select Settings.
- Select Call Settings: From the menu, choose Call Settings or Supplementary Services.
- Tap on Call Forwarding: Under the supplementary services, select Call Forwarding.
- Choose the Forwarding Type: You can choose from several types of forwarding, including forwarding all calls or forwarding calls when the line is busy, unanswered, or unreachable.
- Enter the Forwarding Number: Once you’ve selected the type of forwarding, enter the phone number to which you want to forward your calls.
- Save Your Settings: Confirm and save your settings.
Once this is done, your calls will automatically be forwarded to the number you’ve entered.
How to Divert Calls to Another Number on iPhone
For iPhone users, call forwarding is also easy to set up. Follow these steps:
- Open Settings: Go to the Settings app on your iPhone.
- Select Phone Settings: Scroll down and tap on Phone.
- Tap Call Forwarding: You will see the option for Call Forwarding under the phone settings.
- Toggle the Switch: Turn on the Call Forwarding toggle to enable the feature.
- Enter the Forwarding Number: Enter the number to which you want your calls forwarded.
Now, your calls will be automatically redirected to the number you’ve set.
Call Forwarding Codes in Nigeria: How to Divert Calls to Another Number
When setting up call forwarding in Nigeria, all major telecom networks—MTN, Airtel, Glo, and 9mobile—use the same USSD codes for call diversion. Here’s how to quickly activate or deactivate call forwarding across these networks:
How to Divert Calls to Another Number on MTN, Airtel, Glo, and 9mobile
- Activate Call Forwarding: Dial
*21*DestinationNumber# - Deactivate Call Forwarding: Dial
##21#
Make sure to replace DestinationNumber with the phone number where you want to forward your calls.
Types of Call Forwarding: How to Divert Calls to Another Number Under Different Conditions
You can choose from several types of call forwarding, each serving different purposes. Let’s explore the various options:
Unconditional Call Forwarding: Forward All Calls
With unconditional call forwarding, all of your incoming calls will be diverted to another number, regardless of your phone’s status. This is ideal when you know you won’t be able to take any calls. To activate, dial *21*DestinationNumber#. To deactivate, dial ##21#.
Conditional Call Forwarding: Forward Calls Under Specific Conditions
This type of forwarding only forwards calls under specific circumstances:
- Forward when busy: If your line is busy, incoming calls will be forwarded. To activate, dial
*67*DestinationNumber#. - Forward when unanswered: If you don’t answer a call, it will be forwarded to another number. To set this up, dial
*61*DestinationNumber#. - Forward when unreachable: If your phone is out of service or turned off, calls can be forwarded. Dial
*62*DestinationNumber#to enable this feature.
To deactivate any of these conditional forwarding settings, use the following codes:
- Deactivate busy forwarding: Dial
##67# - Deactivate unanswered forwarding: Dial
##61# - Deactivate unreachable forwarding: Dial
##62#
How to Forward Calls to Voicemail in Nigeria
For those who prefer to have calls forwarded to voicemail, you can use these codes:
- Dial
*21*301#to forward all calls to voicemail. - For conditional voicemail forwarding, use:
- When busy: Dial
*67*301# - When unanswered: Dial
*61*301# - When unreachable: Dial
*62*301#
- When busy: Dial
These options ensure that missed calls go straight to your voicemail, so you don’t miss any important messages.
How to Deactivate Call Forwarding: Stop Diverting Calls
If you no longer need to forward calls, you can deactivate the feature with the following USSD code: ##002#. Press the call button, and your call forwarding settings will be removed.
Tips for Effective Call Forwarding: Maximize Call Diversion Efficiency
- Check the Status of Call Forwarding: Dial
*#21#to confirm if call forwarding is active on your phone. - Use Voicemail for Unanswered Calls: If you’re away or unable to answer, forward unanswered calls to voicemail for easy retrieval.
- Review Your Call Forwarding Settings Regularly: Periodically check your call forwarding settings, especially if you’re changing numbers or traveling, to ensure they’re still in line with your needs.
Frequently Asked Questions
Is Call Forwarding Free in Nigeria?
Call forwarding itself is typically free. However, depending on your network provider and where you’re forwarding the calls, normal call charges may apply.
Can I Divert Calls to a Landline?
Yes, you can forward calls to a landline by simply entering the landline number when setting up call forwarding.
Does Call Forwarding Use Data?
No, call forwarding does not consume mobile data. It simply redirects voice calls to another number.
By understanding how to divert calls to another number, you ensure that you’re never disconnected from your important calls. Whether you’re using MTN, Airtel, Glo, or 9mobile, setting up call forwarding is quick and easy, allowing you to stay reachable no matter where you are. For more details on call forwarding codes, you can visit resources on MTN’s call forwarding page or learn more about the MTN Always On Plan.
Article updated 1 month ago. Content is written and modified by multiple authors.
