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How to Block Zenith Bank Account from Another Phone

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If you’re concerned about the security of your Zenith Bank account, especially if your phone has been lost, stolen, or compromised; it’s important to know how to block your account from another phone. Since protecting your funds and personal information is a priority, Zenith Bank offers several ways to block or freeze your account remotely, including through SMS, online banking, and customer support. In this article, we’ll walk you through all the methods you need to block your Zenith Bank account from another phone and safeguard your financial security. Even if you’re wondering how to block your Zenith Bank account via SMS or how to do it online, we have detailed instructions and tips for that.

Why Block Your Zenith Bank Account?

There are several reasons why you might need to block your Zenith Bank account from another phone:

  • Phone Stolen or Lost: If your phone is lost or stolen, someone could potentially access your mobile banking app and transfer funds.
  • Suspicious Activity: If you notice any unauthorized transactions or activity in your account, you might want to block your account to prevent further issues.
  • Security Concerns: If you’re worried about your account’s security due to potential hacking, blocking your account can provide immediate protection.

Regardless of the reason, knowing how to block your Zenith Bank account quickly is essential for maintaining the security of your funds.

How to Block Your Zenith Bank Account from Another Phone

Zenith Bank provides multiple ways to block your account remotely, even from a phone that you no longer have access to. Below are the most effective methods to block your Zenith Bank account.

1. How to Block Zenith Bank Account from Another Phone Online

If you have access to the internet, you can block your Zenith Bank account online using the following steps:

  1. Log into Zenith Bank’s Online Banking Portal:
    • Visit the official Zenith Bank website and log in to your online banking account.
    • If you do not already have an online banking account, you can create one by following the registration process on the site.
  2. Navigate to Account Settings:
    • Once logged in, go to the “Security” or “Account Settings” section.
  3. Request to Block Account:
    • Look for the option to block your account. This is typically labeled as “Block Account” or “Freeze Account.”
    • Follow the prompts to verify your identity (such as a one-time password or security question).
  4. Confirm the Block:
    • Once verified, confirm the action to block your account. This will prevent anyone from accessing your account, even if they have your login credentials.

Important Note: Always make sure to use a secure internet connection when performing these actions to avoid potential data breaches.

2. How to Block Zenith Bank Account from Another Phone via SMS

Blocking your Zenith Bank account via SMS is a convenient method if you don’t have access to the internet or your Zenith mobile app. Here’s how to do it:

  1. Send an SMS to Zenith Bank:
    • Open your messaging app on your phone.
    • Send an SMS with the word “BLOCK” to Zenith Bank’s designated number. The exact number may vary, so it’s best to confirm this with Zenith Bank’s official website or customer service.
  2. Wait for Confirmation:
    • Once the SMS is sent, you will receive a confirmation that your account has been successfully blocked. This service may take a few minutes to process.
  3. Alternative SMS Method (for specific requests):
    • If you want to block a particular account number, send the following message: “BLOCK Account number”. Replace “Account number” with your actual account number.

This method allows you to block your account quickly, even if you do not have access to a smartphone or online banking.

3. How to Block Zenith Bank Account from Another Phone When Phone is Stolen

If your phone has been stolen, it is crucial to block your Zenith Bank account immediately to prevent unauthorized access. In addition to blocking your account, follow these steps to secure your funds:

  1. Contact Zenith Bank Customer Support:
    • Immediately call Zenith Bank’s customer support or visit their nearest branch.
    • Request to block your account and notify them about your stolen phone.
  2. Block Your Zenith Mobile Banking App:
    • If you use the Zenith mobile banking app, inform the bank that your phone has been stolen and ask them to disable access to the app.
  3. Request to Lock or Freeze Your Account:
    • You can also request to temporarily freeze your account while the investigation is underway.

Tip: In case your phone is stolen, always report it to the authorities to increase the chances of recovery.

4. How to Block ZenithBank Account from Another Phone Without Access to the Phone

If you’re unable to access your phone (for any reason) but need to block your account, there are still methods available:

  • Call Zenith Bank Customer Support: Zenith Bank’s customer support team can assist you in blocking your account remotely. They may ask for identifying information such as your account number, name, and recent transactions to verify your identity.
  • Use the Online Banking Portal: If you’ve set up online banking, you can use the website to block your account remotely.
  • SMS Option: As mentioned earlier, you can use SMS to block your account even without access to the phone.

5. How to Block ZenithBank Account Number

If you specifically want to block an account number associated with your Zenith Bank account (such as for a fraudulent transaction or a suspected unauthorized transaction), you can request to block or freeze it through:

  • Customer Support: Contact Zenith Bank’s customer service and request the blocking of specific account numbers.
  • Online Banking: Log into your online banking and request the blocking of specific transactions or account numbers.

6. How to Block Your ZenithBank Account from Another Phone via App

If you have access to the Zenith Bank mobile app, you can easily block your account by following these steps:

  1. Open the App: Launch the Zenith Bank app on your phone.
  2. Go to Security Settings: Navigate to the security settings or account settings.
  3. Select Block Account: You should find an option to block or lock your account. Follow the prompts to confirm.

Important Note: If your app is no longer accessible due to a lost or stolen phone, use the customer support or online banking methods discussed earlier.

What is Zenith bank code to block account?

To block your Zenith Bank account, you can use the following code:

Zenith Bank USSD Code to Block Account: Zenith Bank provides a code for blocking your account via USSD:
Zenith Bank’s USSD Code: 966911#

You can dial this code directly from your registered phone number to block your account. If you are unable to do this via USSD, it’s best to contact Zenith Bank customer service through their hotline or visit a branch for assistance.

How to Protect Your ZenithBank Account After Blocking It

Once your Zenith Bank account is blocked, take steps to secure it further:

  1. Change Your Online Banking Password: After blocking your account, change your password and enable two-factor authentication for added security.
  2. Monitor Your Account: Regularly check your bank statements and transaction history to ensure no unauthorized activity occurs.
  3. Report Fraud: If you suspect fraud, report it to Zenith Bank immediately.

Wrap-Up

Knowing how to block your Zenith Bank account from another phone is a vital skill to protect your funds from potential threats, whether your phone is lost, stolen, or compromised. Whether you’re using SMS, online banking, or customer support, there are various ways to ensure your account remains secure. Always act quickly to minimize the risk of unauthorized transactions and ensure that your financial information is protected.

If you’re looking for additional ways to safeguard your account, check out Zenith Bank’s official security guidelines for more details on how to protect your banking experience.

Article updated 4 weeks ago. Content is written and modified by multiple authors.

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