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If you too are tired of auto renewal on MTN then follow these simple steps to cancel auto renewal and take control of your subscription. Say goodbye to unexpected charges.
Simple Steps to Stop MTN Data Auto Renewal
If you are an MTN subscriber and want to stop the auto renewal of your data plan, you can easily do so by following these simple steps:
Step 1: Dial *312# on your MTN line.
Step 2: Select ‘Data Bundles’ from the options that appear.
Step 3: Choose ‘Internet Bundles’ from the next set of options.
Step 4: Scroll through the available data plans and select the one you are currently subscribed to.
Step 5: When prompted to confirm the auto renewal cancellation, select ‘Cancel Auto Renewal.’
That’s it! You have successfully stopped the auto renewal of your MTN data plan. You will no longer be charged for data renewals unless you manually purchase a new plan.
How to Cancel Auto-Renewal Through the MTN App
If you wish to cancel the auto-renewal feature for your MTN data subscription, you can easily do so through the MTN app on your mobile device. Here are the simple steps to follow:
- Download the MTN App: Visit your app store and download the official MTN app on your mobile device. Install the app and open it.
- Log in to the MyMTN App: Enter your login details to access your account on the app.
- Input Your Phone Number: Once logged in, you will be prompted to input your phone number. Enter the correct phone number associated with your MTN data subscription.
- Scroll to “My Subscription”: On the app’s main menu, navigate to the “My Subscription” section.
- Click on “Toggle Off Auto-Renewal”: Within the “My Subscription” section, locate the option to toggle off auto-renewal.
- Click on “Turn Off”: After toggling off the auto-renewal option, click on the “Turn Off” button to confirm your cancellation.
Once you have completed these steps, the auto-renewal feature for your MTN data subscription will be successfully cancelled. This means that any previous data subscriptions will not be automatically renewed.
How to Cancel Auto-Renewal on MTN Borrow
If you no longer wish to have the auto-renewal feature enabled on your MTN Borrow service, you can easily cancel or disable it by contacting the MTN NG Customer Service Center. Follow these simple steps to cancel the auto-renewal on MTN Borrow:
- Call the MTN NG Customer Service Center at [insert phone number] to speak with a representative.
- Once connected, kindly request the cancellation of auto-renewal on your MTN Borrow service.
- The representative will assist you in disabling the auto-renewal feature and ensure that it is no longer active on your account.
By following these steps, you can easily opt-out of the auto-renewal feature on MTN Borrow. This means that your service will not automatically renew after the expiration period, giving you more control over your subscription. If you have any further questions or concerns, feel free to reach out to the MTN NG Customer Service Center for assistance.
By following these steps, you can have more control over your data usage and avoid unnecessary charges. If you ever wish to enable auto renewal again, simply follow the same steps and select ‘Enable Auto Renewal’ at the final step.
This article was updated 3 months ago