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Need to change your DStv package after making a payment and want to know how to change DStv package after payment? Follow these simple steps to easily switch to a different package and enjoy your favourite channels.
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How to Change DStv Package After Payment
Are you looking to upgrade or downgrade your DStv package after making a payment? We’ve got you covered with three convenient methods that will allow you to make the change hassle-free.
Whether you prefer to do it online, through the MyDstv app, or via the DStv WhatsApp bot, I’ll walk you through each step.
Method 1: Upgrade/Downgrade Package Online using your DStv Account
If you want to change your DStv package online, follow these simple steps:
- Login to your DStv online account using your credentials.
- Once logged in, navigate to the dashboard where you’ll find the option to ‘Change package’.
- Select the package you wish to upgrade or downgrade.
- Tap ‘Next’ to proceed with the change.
- Voila! Your DStv package will be instantly updated to your desired one.
Method 2: Upgrade/Downgrade Package Using the MyDstv App
If you prefer using the MyDstv app to manage your package, here’s what you need to do:
- Login to the MyDstv app using your credentials.
- Once logged in, tap on ‘View all packages’ to see the available options.
- Find your current package and tap on it.
- The ‘Change package now’ button will appear.
- Select the new package you want to upgrade or downgrade to.
- Tap ‘Next’ to confirm the change.
- You’ll receive a success message indicating that your DStv account has been successfully upgraded or downgraded.
Method 3: Upgrade/Downgrade Package Using DStv WhatsApp Bot
If you prefer using WhatsApp for your DStv needs, follow these steps:
- Login to your DStv account using the DStv WhatsApp bot.
- Reply with ‘0’ on the chat to access the main menu.
- From the options presented, choose ‘Change Package’ (option 4 in this case).
- Select the package you want to upgrade or downgrade to.
- Remember to reply by entering the number corresponding to your desired option.
- Finally, choose ‘Yes’ to confirm the change.
By following any of these three methods, you can easily upgrade or downgrade your DStv package to better suit your needs.
Whether you prefer the convenience of managing it online, through the MyDstv app, or via WhatsApp, DStv has made it effortless for you to make the change you desire.
So go ahead and enjoy the flexibility of customizing your DStv package. Upgrade to access more exciting channels and content or downgrade to a more budget-friendly option. The choice is yours!
This article was updated 11 months ago