If you’ve been trying to reach StarTimes customer care, there are a few simple ways to do it. The company has working numbers for different countries, including Nigeria, Kenya, Uganda, Ghana, and others. Whether you want to fix a technical issue, renew your subscription, or ask about payment, there’s always a contact line open.
How to Reach StarTimes in Nigeria
StarTimes runs several customer care lines across the country. You can call or message through WhatsApp for faster replies.
Customer Care (National): +234 094618888
Abuja Office: +234 094618888
Lagos Office: +234 094618888
Ibadan Office: +234 094618888
WhatsApp Support: +234 9092368533
You can also chat directly with an agent on the StarTimes website or the StarTimes ON mobile app. It’s easier if you have your customer ID or smartcard number ready before you start.
StarTimes Support in Kenya
Kenyan subscribers can use one number for both phone and WhatsApp support:
Customer Care: +254 719 077 077
Live chat is also available through the official website.
StarTimes Uganda Contacts
For Ugandan customers:
Customer Care: +256 200 599 999
WhatsApp Support: +256 756 759 759
Airtel users in Uganda can also reach StarTimes directly through their network support.
For South African Users
At the moment, StarTimes doesn’t have a dedicated phone line in South Africa. Support is handled through their verified social media accounts and web chat.
StarTimes Ghana
Customer Care: +233 302 734 156
How to Report a Problem
If something isn’t working properly, StarTimes gives several ways to file a complaint. You can call, message on WhatsApp, chat on the website, or send a direct message on social media. They usually reply faster through WhatsApp or live chat.
StarTimes Office in Ikeja
People living in Ikeja, Lagos, can use the same main number: +234 094618888.
Subscription Help
If you’re having trouble renewing your plan or checking your balance, contact StarTimes through any of the numbers above or visit the nearest office. The StarTimes ON App can also show your active subscription and renewal date.
Main Office (Nigeria)
AFRIBANK House, Fatai Atere Way, Oshodi, Lagos.
You can find more branch locations on the StarTimes website.
Final Note
StarTimes offers support through multiple lines and platforms across Africa. Whether you’re in Nigeria, Kenya, Uganda, South Africa, or Ghana, you’ll reach a real person who can help with billing or technical problems. The quickest way to get a response is usually through WhatsApp or live chat.
Article updated 6 days ago. Content is written and modified by multiple authors.
