If you have lost or stolen your GTB debit card, it is important to quickly block the card in order to prevent unauthorized access to your funds.
Luckily, GTBank provides several convenient methods for blocking an ATM card online.
You can use their USSD code, call their GTConnect service, or log in to their Internet banking platform.
How to block GTB debit card online
We now discuss how to block your Guaranty Trust Bank debit card online using each of these options.
Block GTB Debit Card with *737# USSD from any phone number
GTBank offers a convenient, secure way to block any ATM card linked to your account, regardless of which phone you are using.
All that is needed from you is to dial *737*51*74# from any phone number and follow the prompts.
There is, however, a small fee for this service (N6.98 at the time of publishing).
After accepting this fee or rejecting it, you will be asked for your USSD (737) PIN and the phone number registered with your GTB account.
Once these are entered correctly, your ATM card will be successfully blocked.
Block GTBank ATM Card with 737 USSD from your phone number
If you have access to your phone, follow these steps to block your GTBank ATM card: Dial *737*51*10# and wait for the automated message.
Your card will be blocked instantly and you’ll be charged a fee of N6.98.
Block GTBank ATM Card By Calling GTConnect
Blocking your lost or stolen GTBank ATM card is easy! All you need to do is call the toll-free GTConnect numbers, 08039003900 or 08029002900.
Block GTBank ATM Card with mobile app or Internet Banking
There are several ways to block your GTBank debit card; you can use the mobile app or Internet banking.
For mobile app users, simply go to “My Services”, select “Cards” and then “Card Hotlist Request” from where your active cards will be listed.
Select the one you want to block and submit the request.
You can also do this from the Internet banking platform by logging in and going through the necessary steps.
Please note that an internet connection is required for both methods of blocking.
Calling Guaranty Trust Bank Card Services
Call Guaranty Trust Bank Card Services if your card has been lost or stolen.
You can dial either of the two dedicated “report an issue” phone numbers: +234-1-4480027 (for both Debit and Credit Cards).
Please note that these phone lines are not toll-free, but standard call rates will apply to use them.
It is a useful resource should any other options fail or become unavailable.
This article was updated 1 month ago