If you’ve accidentally activated the “Do Not Disturb” feature on your MTN number, you can easily deactivate it. This guide will walk you through how to remove DND on MTN and get your phone back to receiving calls and messages.
How to Remove DND on MTN
MTN’s Do Not Disturb (DND) service allows subscribers to block unsolicited promotional messages, ensuring a more streamlined and personalized messaging experience. If you wish to deactivate DND on your MTN line and resume receiving all types of messages, follow these steps:
1. Deactivate DND via SMS:
- Send ‘ALLOW’ to 2442: This action will lift the restrictions, enabling all messages, including promotional content, to be delivered to your device.
2. Check Your DND Status:
- Send ‘STATUS’ to 2442: This will inform you of your current DND status, confirming whether the service is active or deactivated.
3. Additional Methods to Manage DND:
- Via USSD Codes:
- *Dial 447#: This code allows you to view and deactivate unwanted Value Added Services (VAS) on your line.
- *Dial 700#: This code provides access to various services, including options to manage your DND settings.
- Dial 1235#: This code offers a menu to manage your services, including DND preferences.
Important Considerations:
- Processing Time: After sending the ‘ALLOW’ command, it may take up to 24 hours for the changes to take effect.
- Partial DND: If you prefer to receive messages from specific categories while blocking others, MTN offers a partial DND service. To activate this, send the specific number corresponding to the category you wish to block to 2442.
- Reactivation: To reactivate DND and block promotional messages again, send ‘STOP’ to 2442.
By following these steps, you can effectively manage your MTN DND settings, ensuring you receive the messages that matter most to you.
This article was updated 3 days ago
