Unexpected airtime deductions are a common problem for MTN users. Many of these charges come from hidden services or value-added subscriptions that are difficult to track. Whether it’s caller tunes, health tips, or entertainment bundles, it’s easy to lose money without realising it. The good news is that there’s a new code to cancel all subscription on MTN, and several other ways to take full control of your account.
Use the New Code to Cancel All Subscription on MTN
MTN has introduced a direct way to stop multiple services with a single USSD command. This is the new code to cancel all subscription on MTN, and it can stop a wide range of active services.
How to Use the *305# Code
- Dial
*305#. - Select Active Services to check what’s currently running on your line.
- Choose Cancel All to unsubscribe from every listed service.
- A confirmation message will be sent to confirm each cancellation: “You have unsubscribed from Everyday News. To subscribe again, text EDNEWS to 700 or dial *305# to view other services.”
This code is reliable for ending multiple subscriptions at once, from caller tunes to daily news updates and more.
While you’re adjusting your MTN services, you may also want to check out the cheapest MTN tariff plan for international calls to save more on your overall usage.
Cancel Specific MTN Subscriptions via SMS
You can also stop individual MTN services by sending specific commands via SMS. This method works best when you know the name or number of the subscription you want to cancel.
Common Keywords for Unsubscribing
- Music Plus+: Send STOP ALL or CANCEL ALL to 700
- CallerTunez: Send STOP to 4100
- News or Alerts: Send STOP NEWS to 4200
- Daily health tips and entertainment: Use the shortcode provided in the service’s welcome message
After sending the message, you will receive confirmation within seconds.
Deactivate Services Using the MyMTN NG Mobile App
The MyMTN NG app offers a more visual way to manage services. It allows you to see exactly what you’re subscribed to and remove each one individually.
Steps to Cancel Subscriptions in the App
- Install the MyMTN NG app from the Play Store or App Store.
- Log in using your MTN number.
- Navigate to the subscriptions section.
- Tap Cancel or Remove next to any unwanted service.
This is especially useful if you prefer seeing a list of services with descriptions before removing them.
If you also use MTN HyNetFlex for home or business broadband, reviewing HyNetFlex data plans can help you manage that side of your account more effectively.
Contact MTN Customer Care to Unsubscribe from All Services
In some cases, services might not show up in the app or USSD menu. To clear those, direct assistance from MTN is helpful.
How to Speak with an MTN Representative
- Call
300using your MTN line. - Ask for help removing all active subscriptions from your account.
- They may suggest blocking future third-party activations with the Do Not Disturb (DND) feature.
Turn Off Data Auto-Renewal on MTN
Recurring data bundles are another way airtime gets deducted without warning. Here’s how to stop that:
- Dial
*131*1#. - Select Manage Data.
- Choose Cancel Auto Renewal.
- Select the bundle you want to stop from renewing.
Alternatively, you can text NO + plan code to 312. For example, send NO106 to stop the 1GB monthly plan.
Activate Do Not Disturb (DND) to Block Future Subscriptions
Promotional messages can lead to accidental subscriptions. MTN’s Do Not Disturb feature helps reduce this risk.
Block Unwanted Activations
- Text STOP to 2442
- You will receive confirmation that DND is now active on your line
This prevents most third-party services from being added through ads or promotional messages.
Ways to Prevent Unwanted MTN Subscriptions
- Avoid accepting pop-ups or SMS offers without reading carefully.
- Choose “one-time purchase” over “auto-renew” when buying data or services.
- Regularly check *305# to see active subscriptions.
- Use the MyMTN app to review and cancel anything suspicious.
- Always activate DND with a text to 2442.
Taking a few minutes to review your subscriptions monthly can protect your airtime balance.
If you’re also comparing network benefits, see how to migrate to Glo Berekete and explore other flexible options.
Final Thoughts on New Code to Cancel All Subscription on MTN
Stopping MTN subscriptions doesn’t have to be complicated. Whether you’re using the new code to cancel all subscription on MTN, SMS messages, mobile apps, or customer service, the tools are available. Each method helps you manage your account, cut off unnecessary charges, and keep your airtime safe. Share these steps with others to help them do the same.
Article updated 1 month ago. Content is written and modified by multiple authors.
