Airtel Nigeria has introduced a new code to check Airtel data balance, following the Nigerian Communications Commission (NCC)’s harmonized shortcode system. This update simplifies the process of accessing mobile services and enhances the user experience for Airtel customers across the country.
Here’s a clear breakdown of the new USSD code, alternative methods to check your balance, and how this change affects your everyday mobile use.
New USSD Code for Airtel Data Balance
What’s the New Code?
The new code to check Airtel data balance is *323#. This USSD code has replaced previous shortcodes and works seamlessly for both prepaid and postpaid customers. The introduction of this new code is part of the NCC’s efforts to create a unified shortcode system across all networks in Nigeria.
In the past, users had to memorise different codes for various networks, but now *323# offers a simpler, more consistent experience for all Airtel customers.
You can read more about Airtel’s position and valuation in this detailed analysis.
How to Use the New Code
Dial *323# on your Airtel line. After a few seconds, a message will appear showing your current data balance.
This method works well whether you’re on a monthly subscription, daily plan, or any bundled offer. It’s direct, reliable, and saves time.
Other Ways to Check Airtel Data Balance
While *323# is the primary code, there are alternative options if you prefer different methods.
SMS Method
You can send info to 141. Airtel will respond with your current data balance via text. This works well in areas with weak USSD service or fluctuating signal strength.
Airtel Thanks App
The Airtel Thanks App offers a visual way to manage your data. It’s available on both Android and iOS platforms. After downloading and signing in, you can view your balance, monitor usage patterns, and even activate or deactivate plans.
Real-time data usage tracking is another useful feature. It helps you avoid surprises when your data runs low.
Airtel Customer Care
If none of the above options work or you need additional help, contact Airtel customer service by dialling 300. This line connects you directly to a representative.
More details on reaching support can be found here.
Monitoring Daily Data Usage
Real-Time Tracking with the Airtel Thanks App
Frequent data users often prefer the Airtel Thanks app for its daily usage display. It provides detailed insights into how much data is used by each application. This helps you control consumption and extend your subscription’s life.
Checking via USSD
For quicker updates, regularly dial *323#. It’s a fast way to stay informed without opening an app or sending messages.
Understanding Harmonised Shortcodes
Why the Change Happened
The NCC harmonised shortcodes to unify mobile service access across Nigeria’s networks. This ensures users do not need to remember different codes when switching lines.
The new system came into full effect on May 17, 2023. Since then, older shortcodes have been phased out in favour of these standardised versions.
Updated Airtel Shortcodes You Should Know
Besides the code to check data on Airtel, here are other useful shortcodes:
- Airtime Balance: Dial
*310# - Buy Data Plan: Dial
*312# - Borrow Airtime/Data: Dial
*303# - Customer Service: Dial
300
These codes apply across all Nigerian telecom providers, so switching SIM cards no longer requires learning new commands.
To learn more about accessing banking information via Airtel, check this step-by-step guide on checking your BVN.
Final Thoughts
With the new code to check Airtel data balance being *323#, users can now easily monitor their data usage without the hassle of remembering multiple shortcodes. Whether you choose to use USSD, SMS, the Airtel Thanks App, or customer service, Airtel offers various options to ensure you stay on top of your data consumption. The NCC’s harmonised shortcode initiative has made managing mobile services simpler, more efficient, and more user-friendly across all networks in Nigeria.
Article updated 1 month ago. Content is written and modified by multiple authors.
