Sendwave provides fast, easy and secure money transfer services in Nigeria, allowing you to receive payments from overseas quickly and safely.
In this guide, learn how to use Sendwave in Nigeria, including information on security measures and how to set up an account.
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Sign Up & Activate Your Account
To use Sendwave in Nigeria, you will first need to set up a Sendwave account. Signing up is easy – simply visit the website and enter your email address.
You’ll then receive an activation link in your inbox to confirm your account.
Once you have activated your account, you’re ready to start receiving payments and money transfers from around the world!
Link a Payment Method to Receive Money
Before you can receive money through Sendwave, you need to first link a payment method to your account.
This is what gives Sendwave access to the funds you will be receiving. You can choose from two payment methods -a Nigerian bank account or an ewallet provided by Sendwave.
Select the payment method that best suits your needs and add it to your profile.
Provide the Sender with Transfer Details
Once you’ve linked a payment method, the sender will need to provide you with the transfer details such as the amount and currency.
The sender can also send you a secure link which will allow them to instantly transfer money directly into your Sendwave account.
With these details, you can accept the money in just a few clicks!
Track Transfers and Get Notified When Funds Arrive
Once your funds arrive in Sendwave, you’ll receive a notification that will tell you exactly how much money has been received and when.
You can also track transfers at any time via the Sendwave app or on the website.
This makes it easy to stay up to date with all of your incoming and outgoing payments.
Withdraw funds to the Account of Your Choice in Nigeria
Withdrawing the funds from Sendwave is easy. You can withdraw the money to any bank account or mobile wallet in Nigeria, allowing you to get your money quickly, conveniently, and securely.
You can also choose to transfer the money directly to your debit card or cash out at major retailers throughout the country including supermarkets and pharmacies.
For Senders:
To receive money through Sendwave in Nigeria, start by upgrading your app. To do this, go to the Apple App Store or Google Play Store, and download the most recent version of Sendwave.
And then, you must first add a new Nigerian recipient to your account. Ensure that you select the “Cash Pickup” option and enter your recipient’s legal name and their mobile phone number accurately. Remember that they will need to provide an official ID during pick-up so make sure the name matches! Additionally, all communication will be sent via SMS so double-check that the number is correct so there are no hiccups along the way.
Now enter the amount of money that you or your recipient want to receive. Once this is done, simply click “send” to complete the process. It’s as easy as that!
Then review the transaction details and enter your password to confirm the transaction. After you have confirmed it, both you and your recipient will receive two text messages – one will be a voucher code and the other will contain a one-time password for the transaction. Have your recipient take both codes to any of these banks: Access, Zenith, Fidelity or GTB Bank to collect the cash. It is not necessary to have a bank account at any of them in order to get the funds.
If you have any difficulties at any stage of this process or need more help, you can contact Sendwave’s 24/7 customer support service for assistance.
For Recipients:
If you are located in Nigeria and would like to receive money with Sendwave, you will need to be ready to receive two SMS messages. The first SMS will include a unique voucher code, while the second SMS will contain a one-time password that is required for the transfer.
Now head to any Access, Zenith, Fidelity, or GTB bank branch with your mobile phone (the one where you received the two codes). You don’t even need an account at any of these banks—anyone can collect funds. To find the closest location of each specific bank, just follow the links we provided.
You’ll now need to provide the teller with the voucher code and password associated with your transfer. You will also need to verify your identity before the transfer can be completed.
Acceptable forms of IDs at Access Bank include International Passport (Nigerian or other), Driver’s License, National ID Card, INEC Registration Card, or Bank Verification Number (BVN). In order to receive the funds successfully, make sure your ID is up-to-date and accurate.
And at Zenith Bank, you will need to have your Bank Verification Number (BVN) on hand. Additionally, you may be asked to provide a valid form of identification such as an international passport (Nigerian or other), driver’s license, national ID card or PVC.
Fidelity Bank will need you to have your Bank Verification Number (BVN), National ID, driver’s license which has a photo, or INEC Permanent Voter’s Card with address handy.
While GTB require the recipient to have their Bank Verification Number (BVN) and a valid form of identification such as an International Passport, Driver’s License, or National ID Card.
Once your account is set up, simply provide the sender with your information such as your name and account number. The sender can then transfer the funds to you using a domiciliary account. Finally, let the sender know once you have collected the funds. That’s all there is to it – happy receiving!
For Existing Domiciliary Accounts:
Ensure your app is updated to version 04.07.02 or later. Once done, add a new recipient and select the USD Bank Account option. Enter the recipient’s information, including their full name and keep ready the correct bank account number for seamless transfer of funds.
Once you have done that, select ‘Receive Money’ from the main menu and enter your details. You will then be prompted to enter the receiver’s name and phone number as well as the amount of money that you are requesting. After confirming the details, your transaction will be completed!
For Auto-Generated Domiciliary Accounts:
Make sure you have the latest version of the app (version 04.07.02 or later). Then select ‘Naira Bank Account’ as the payment method and input the recipient’s full name, bank information and Naira account number. Once all details are confirmed, you’re all set to receive money!
Send the amount you would like to receive through their platform. Recipients will automatically be provided with a domiciliary bank account which will deposit the funds within minutes. Just follow the easy steps and you’ll have your money in no time!
Why USD Bank Account won’t work when I try to add a new recipient?
First, be sure your app is up to date and version 04.07.02 by checking on the ‘Me’ page of the app. You can also download the update directly from either the Apple App Store or Google Play Store. Once updated, you will be able to send funds to domiciliary accounts with ease!
If you’re sending from the United States, there will be a fee of 1%. If you’re sending from Europe, the UK or Canada there is no fee on transfers to USD.
Is sending via USD cash pickup secure?
Sendwave is a secure and fast way to send money from Nigeria! To receive money, simply ask the sender for the transaction code and one-time password, then take it along with valid ID to any Access, Zenith, or Fidelity Bank branch. The bank teller will verify your identity and you’ll be able to collect your funds.
When does Cash Pickup funds arrive?
First, you will need to receive a unique code voucher and a one-time password from the sender. Then, you must visit an Access, Zenith, or Fidelity Bank branch between Monday through Friday 8 am – 4 pm WAT within seven days of the transfer being sent. When you arrive at the bank provide the code voucher and one time password to collect your funds.
Information you should send to a recipient for USD cash pickup?
All you need is your recipient’s phone number and full name. Once you’ve sent the funds, your recipient can go to any of the cash pickup locations around Nigeria to pick up their money.
IDs acceptable for picking up funds
To receive money through Sendwave in Nigeria, the recipient must provide two forms of identification – namely, their Bank Verification Number (BVN) and any one additional ID. The form of this secondary ID may vary depending on the bank being used.
If you are looking to receive money from Access Bank in Nigeria, you can present any of the following documents as proof of identity: international passport, driver’s license, national ID card, INEC registration card, or Bank Verification Number (BVN). Once this information is provided to Access Bank, you will be able to collect your funds.
The process for receiving money from Zenith Bank in Nigeria is simple. All you need is your Bank Verification Number (BVN) and one of the following forms of identification: an international passport, driver’s license, national identity card or Permanent Voter’s Card (PVC). Once you have presented this information to your Zenith Bank, you will be able to collect your funds.
If you’re looking to collect money through Fidelity Bank in Nigeria, you will need your Bank Verification Number (BVN), National ID, driver’s license with a photo, or INEC Permanent Voter’s Card with address. With these documents in hand, you’ll be ready to receive money from Fidelity Bank.
To receive money from GTB Nigeria, recipients will need to provide their Bank Verification Number (BVN) as well as a valid form of identification such as an international passport, driver’s license, or national ID card.
If recipient doesn’t receive one-time-password
To receive money from Sendwave in Nigeria, both the sender and recipient will receive a voucher code and one-time password via two separate SMSs. If the messages are not received, you can share the information directly with your recipient.
How long before recipient collects the funds?
If you’re in Nigeria and have received money through Sendwave, you need to pick up the funds within 7 days. Otherwise, the transaction will be cancelled and your debit card won’t be charged.
Can I send to domiciliary accounts?
Receiving money from Sendwave to domiciliary accounts in Nigeria is possible through most major banks, including GTB, UBA, Access Bank and First Bank. You’ll need to link your bank account number to the Sendwave platform before being able to receive funds. More banks are expected to become available soon.
Can I still send to Naira accounts?
In Nigeria, as of now, Sendwave is unable to send money directly to Naira accounts due to a directive from the Central Bank of Nigeria. This directive enforces that all payments must be made in USD. While we hope to be able to resume payments in Naira again some time in the future, there is no guaranteed timeline or guarantee yet.
How long does it take for an auto-generated domiciliary account to be created?
To receive money from Sendwave in Nigeria, the recipient must first create a new domiciliary account with their respective bank. This should be done within 24 hours of initiating the transfer. The setup of these accounts is handled by the receiving bank, so it’s important that any questions are directed to them.
What banks can I send to domiciliary accounts at?
You can send the funds to a domiciliary account at Access Bank, GTB, UBA or First Bank. We are continuously working to add more banks for your convenience!
Can recipient collect USD cash pickup transfers on weekend?
With Access Bank locations throughout the country, customers can receive their money from Sendwave quickly and securely. Plus, certain bank branches are now offering weekend pickup hours so customers can get their money even faster. Visit the Access website to see a list of banks that offer weekend cash pickups.
Conclusion
Sendwave is an easy way to receive money from abroad in Nigeria. All you have to do is download the Sendwave app for free and create a secure account. Once your account is set up, simply provide the sender with your unique 10-digit Nigerian Sendwave ID, so they can open the Sendwave app and process the transfer. Upon completion of the transaction, you’ll receive a notification and will be able to access your funds instantly!
Article updated 3 weeks ago. Content is written and modified by multiple authors.
