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Customers of DSTV and GOTV have been informed about a three-day “technical downtime” of their services. This downtime is a result of the ongoing Lagos-Calabar coastal road construction project.
Multichoice, the pay TV operator, explained in a notice shared on its official handle that their uplink facility will be impacted by the construction project, forcing them to relocate from their office location between May 5th and May 7th, 2024.
During this period, the technical team will be working tirelessly to minimize disruptions and ensure a smooth transition. Multichoice expressed its appreciation for the patience and understanding of its customers, assuring them of their dedication to delivering the quality service and support they expect from DSTV and GOTV.
The company acknowledged that customers may experience some technical downtime during the relocation of their uplink facility. However, they assured customers that their services would soon be restored, better than ever.
Relocation due to Lagos-Calabar Coastal Road Construction
The ongoing Lagos-Calabar coastal road construction project has necessitated the relocation of Multichoice’s uplink facility. This relocation is expected to cause temporary disruptions in the services provided by DSTV and GOTV.
Multichoice expressed its commitment to minimizing these disruptions during the relocation process. They assured customers that their technical team would be working tirelessly to ensure a smooth transition and restore services as quickly as possible.
Appreciation for Customers’ Patience and Understanding
Multichoice extended its gratitude to customers for their patience and understanding during this period of technical downtime.
They acknowledged the inconvenience caused by the relocation but emphasized their dedication to delivering the quality service and support that customers expect.
Multichoice assured customers that the relocation of their uplink facility was necessary due to the Lagos-Calabar coastal road construction. They thanked customers for bearing with them during this transition and promised to restore services better than ever.
This article was updated 3 weeks ago
