Dstv Customer Care 2021: Call Center Contact Number

One common thing this digital Tvs have after sales is that their customers often need expert aid in successful installation and most times after subscription especially when moving from one bouquet/package to the other. Hence the reason for this article which contains full details of dstv customer care call center numbers, social media accounts, email address and physical location across Nigeria.

Dstv is a South Africa based satellite Tv service provider under the management of Multichoice Africa. Its mini version is GoTv which was launched as a response to Startimes, also a satellite Tv without dish then. If you ever need to contact Multichoice Nigeria, you can do so via any of the contact details below.

DSTV Customer Care Phone Number 2021

You can contact dstv call center using any of the following numbers:

08039003788, 08149860333, 08113630333, 012703232, 07080630333, 09090630333 in Nigeria.

Dstv Call Center Numbers & Addresses (Lagos & Abuja)

If you resides in Lagos and Abuja, you can choose to visit any of their physical offices below or call them.

  • Dstv Nigeria Lagos Address: Plot 1381 Tiamiyu Savage Street; Victoria Island, Lagos State.
  • Multichoice Nigeria Center Number: 1 270 3232 or 080 3900 3788.
  • Lagos Office Fax: 01 270 3256.
  • Dstv Nigeria Abuja Address: Legion House, 3 Kaura Namoda Street Area 3 Garki, Abuja.
  • Multichoice Nigeria Center Number: 2347291/2.
  • Fax: 2347295.

Other DsTv Contact Details

  • Benin City: You can reach using any of the phone numbers above.
  • Enugu: Plot 1, Ebeano Estate, Beside Zenith Bank, Ogui Road, Enugu.
  • Ghana: No 8, Basko Lane, Off George Bush Highway. Call them on +233 302-740540, +233 244-740540 or send an email to customerservice@gh.multichoice.com.
  • Port Harcourt: 44 Birabi Street, GRA Phase II, Port Harcourt, River State.
  • Kenya: Multichoice Head Office First Floor, Sarit Centre, Westlands, Nairobi. You can call them via +254 711 066000.
  • Uganda: DsTv address there is Kololo Plot 17B, Impala Avenue, Uganda. You can also call them on +256 312-245245.

DSTV Nigeria Help/Toll Free Lines

MTN – 08149860333, Glo – 08113630333, Airtel – 07080630333, Etisalat – 09090630333.

Dstv Contact Email Addresses

Other than going to their physical address or calling their toll free numbers or hotline, you can make use of their email addresses.

You can contact them via;

  • dstv@nigeria.multichoice.co.za.
  • dstv@mwebnigeria.com.

Dstv Social Media Details & Website

If you choose to contact Dstv (Multichoice) Nigeria online, you do so via their Facebook, Twitter profiles and official website.

  • DSTV Facebook Contact: http://www.facebook.com/dstvng/
  • DSTV Twitter Profile URl: twitter.com/DStvNg.
  • Dstv Website: www.dstv.com.

Dstv Self Service

With self service, you can pay for & manage subscription and fix error codes from the comfort of your home.

Dstv Self Service: Eazy.dstv.com.

DsTv USSD Codes

Like numerous organizations and corporations in Nigeria, dstv also uses USSD (Unstructured Supplementary Service Data) code to deploy their services making it easy for you to do anything you want, anytime and anywhere. Here are the codes for some countries dstv is currently present in.

  • Nigeria: *288#
  • Kenya: *423#
  • Ghana: *759#
  • Uganda: *206#

Final Note

There you have it on Dstv customer care contact details. I believe by now you should be able to contact Dstv both offline via phone number and physical address and online via email, social media accounts, official website and self service page.

Kindly take few seconds of your time to share this article using the social media buttons below.

169 thoughts on “Dstv Customer Care 2021: Call Center Contact Number”

  1. I will be moving home . Iwish to cancel my contract with DSTV P Please advise me of a contact number in order to close my contract
    What

    Awaiting your reply Many thanks

  2. Iwish to cancel my contract with DSTV Iwill be moving away shortly Please advise my of your requirements Awaiting your reply

    Thank you

  3. please, I subscribe on a wrong account which is 1017244001 instead of 10172444001. and I called the customer care to complain. but I have not seen any chnages please how can you help me

  4. Mohammed Sheriff

    Pls I paid my subscription since Saturday but no activation. Can I have some help please my account is 10409362661. I have sent an email already but still the problem persist.

  5. Mohammed Sheriff

    Pls I paid my subscription since Saturday but no activation. Can I have some help please my account is 10409362661. I have sent an email already but still the problem persist. Help please

  6. Please I subscribe yesterday to a new package.. and is still showing error plz do love into it my Decoder number is 1030547800

  7. Please, I subscribe the wrong decoder 4613908418 instead of my new one 7013587308 and av called the customer care services about it but there is no change

  8. Please I am using dstv dual view. The problem is that the pictures freeze almost every 2 minutes on both tvs. Meanwhile the signal strength is above 80%. Kindly advise.

  9. Nnandi Igweike

    I upgraded my dstv for 9900 from 6300 and I just paid today but still inactive. Please can anyone help me I have been trying all the phone numbers and none is going through. I dont want to miss chelsea man city match. Thanks

  10. Pls I paid my subscription today but no activation,it says channel is blocked . Can I have some help please my account is 1044122800

  11. Please help, I made a dstv subscription payment at Access Bank in a town in Ekiti State on the 21st of February 2018 and I have not been able to watch any channel after the payment. Please come to my rescue, my smart card is: 42541448264, my phone number is :08135814149. Thanks!

  12. Please remove this stupid channel big brother Nigeria from. My account. Delete it permanently. My decoder no is 7016736662

  13. Please include bbniaja to my smart card, am unable to view channel 198 over 4 days my card number is 10405766360

  14. Newton Ugbijeh

    Hi, please I made my DSTV payment via internet banking and its been 8 hours since i made the payment but my account is yet to be reconnected, please I want my account to be reconnected immediately. My smart card number is 1050 5719 376

  15. Ogundana Olayinka

    subscription with payment Reference No.888837466150 so please connect me asap.

    IUC 7011987585

  16. joseph goodluck

    THIS IS MR, JOSEPH GOODLUCK.
    Pleas let dstv office should help me out on this issue very urgent,
    i made a payment twice on my account yesterday and today when i want to
    recharge my second decoder i recharge it on same one i recharged yesterday.
    this the account i recharged FAMILY yesterday 10460001463 today i want recharge
    on this 10460001471 9,900 i made a mistak please let the 9,900 transfer to 10460001471
    MY NUMBER same number and name 08039306436 joseph goodluck NO EMAIL on both account only my
    phone number
    thanks.

  17. Why are most channel showing blocked? I recharge our account since morning and up till now is still showing blocked.
    Dstv fix ithe card number 1040775313

  18. Maska Yakubu Philibus

    Kindly help me. I made a payment of family pack at access bank but only showed N3600 in Jos, plateau State. So up till now it has not been activated. How can I balance up the remaining N200?

  19. Aborisade George Ayotunde

    pls help, I subscribed ystdy & up til now it has not been activated. 4250751842

  20. plS help me i subscribe yesterday morning and up till now it have not activated this my smartcard 7018255638

  21. Mrs Nonso Onwura

    My husband (Anthony Onwura)subscribed yesterday morning but198 is not showing. Our smartcard number is 1017260502.

  22. Pls help, I recharged about 2 hours ago and has not been activated. Pls restore the channels. My smart card no is 1043126524

  23. Pls help I subscribed abut 6hours ago up till now is still inactive (41130284114) ZETA-E36

  24. adedokun adeola

    Pls help I subscribe yesterday but up still now it is still showing block
    1043074833

  25. Abdul-Azeez Saheed

    pls i mistakenly made a payment of 16900 to dis account 42737269052 which i want to pay to dis account 42508203256 pls help me out

  26. I subscribed but it’s not functioning please help. I am writing from Ibadan, smart card number is
    41223425210
    Thanks

  27. I subscribe yesterday but it’s not functioning please help especially Big brother naija channel.Smart card number 4105049915

  28. Please I subscribe for a family package of 3800 and some channels are showing please help god this problem or any number to reach in Benin city to help.

  29. My decoder is on PG blocked for days please help me fix it smartcard number 10305687468

  30. Please I subscribed the compact package tonight and some channels are not showing 198 etc..my smart card no is 1040904366

  31. Oluwaseyi Ogundare

    Pls I recharge my card on Monday 9th of this month I pay 1900 and big Brother naija is not showing on my why this my card num 10430654672 pls help out

  32. Mohammed Seidu

    Pls, I recharged today but its still showing the E30,pls help me reset. My card number is 7016797906

  33. Okonkwo Nedmans

    Last night, I noticed that dstv has removed my super sports 1,2,5,6. I don’t know why? I wasn’t owing and I recharged b4 it expired last month

  34. Please, I recharged ahead and currently, the system is displaying and E38-32 error message on some of the channels. Kindly help fix and please, treat as urgent. thanks.

  35. Muideen ADEWALE

    Good morning, Please my decoder has been displaying loading since Friday. Kindly bail us out.
    IUC Number:7016976078
    Thanks for your prompt response

  36. Good Day, Please my decoder has been displaying insert smart card: it is either faulty or smart card turn upside down since Monday. Kindly bail us out, because it is other.
    IUC Number:1017172786
    Thanks for your prompt response

  37. Only two stations are showing on my TV. I recharged on the 13th of April. Pls kindly fix the problem . Smarthcard 1050559998

  38. pls I can’t view any channels except Dish channel. please help me my smart card number is 4271916118.

  39. Orjinta Ikechukwu Franklin

    Pls I recharged my DSTV, till now it still not showing, except the advert station.pls I need an activation. This is my smart card no. 7020708353.

  40. Please I recharged my brother’s gotv about an hour ago, up till now we have not seen anything. Please help.
    Card number: 2021927181

  41. I recharged my DSTV with SC. 4122208518 since yesterday (9/5/18) & nothing came up since that morning; we placed calls to your customer care and they promised to do something about it but till today *10/5/18) nothing has been done! This is quite frustrating and tantamount to fraud.
    Kindly let me know what’s going on

  42. hello dstv
    pls i just made payment of 1900 into 10313512450 bello olayinka
    but have not been connected
    and have already done reset still yet to be connect
    i made the payment at fcmb

    kindly help.

  43. Theophilus Ogala

    please,I just a new decoder and it has been activated since on Wednesday, but its not showing,I need help please.the decoder number is 7020805551.

    1. Reach out to the agent you bought from to come and re-check the installation. You can also reach one of their agents using the contact details above.

  44. Bademosi Maurice

    I recharged my account (access package) today (10/6/18)via access bank internet mobile trasfer,and has since not been activated.Pls look into and treat as a matter of urgency.
    Name- Bademosi A
    IUC no-7018370570

  45. Ngozi Nnaekpe

    My supersport 4 has stopped working. I am under Gotv plus. My IUC no is 2003021419.

  46. Your system is very POOR!!! How can I activate my dish and it’s taking forever to be activated but you guys are quick to pull out my money!!! This is very bad!

  47. i made a payment of 6300 on Card 10172486705 this morning, but my channel is not up yet

  48. HAve been calling your so called customer center past 2 hours but no connecting at all .. my account got suspended..

  49. Good Nigerian

    I paid since morning. Now this is night. All your customer service numbers are ridiculously not going through. Please improve on your customer service. Thanks.

    1. Many people are trying to call at the same time that’s why. You can use the social media account to contact dstv and get issues resolved.

  50. Please I recharge on quickteller for the 30 mins but my acc has not been activated and I have tried calling the call center, no one is picking up please try solve this right away THANKS … smart card number is 42595405806

  51. Mr Kazeem akeem

    I pay on my DSTV today my account not activated since morning to dis time.my dstv number 7017019492

  52. I paid for my DSTV via my GTB account on Saturday 14th July 2018 and up to this very moment, my Dstv has not been activated. Here is the smart card number 1040914989.

  53. Please help, I made a dstv subscription payment through PAGA day before yesterday up till now I can not be able to watch any channel after the payment. I even send RA 41353396892 to 30333, but the message i receive is that my Dstv account is suspended. Please kindly resove the issue with immediate effect to let me enjoy my payment I made with my smart card is: 41353396892, my phone number is :08056139249. Thanks!

  54. Kindly reset my bouquet back to Gotvplus, i did not authorise the upgrade to Gotvmax. My ICU number is 2009571484.

    Thank you.

  55. Please I may a subscription to my dstv access yesterday through my GTbank mobile app, uptil now my account is still saying suspended nothing is showing. My iuc no is 7018604736, my phone number is 08034368461

  56. Isiekwe Luke Chibuikem

    I have subscribe for family over 2hrs now but not activated till now. All efforts to reach DSTV on line proves abortive. Please activate my decoder 4250444944, am waiting.

  57. olumide kayode

    my dstv just stop working and i dont no what wrong 10459662440 combat awosile olumuyiwa my phone number 08161186641

  58. Pls I paid my subscription since morning but no activation. Can I have some help please my account is 4101767234

  59. pls I can’t view any channels except Dish channel. please help me my smart card number is 41017672134

  60. Kingsley uzochukwu

    Pls,i cant view any channel except dish for days now. Help me out plsss.
    10052841789

  61. Pls help,jst subscribe dstv today been 25 August 2018… The channels are nt showing, sent msg to Reset 1040947222, but they said i was suspended and i wonder why….. Assistance pls

  62. Shodimu Iyanuoluwa

    I paid for a friend with my gtb account but the decoder 10441659421 is not active yet

  63. AJIBOLA JAMES AKINYELE

    I want to know why I am unable to watch Manchester united vs Tottenham match yesterday 27th August 2018 on dstv compact bouquet being the only EPL match showing at that particular time after paying N6,300. also why I am only allowed to watch only 3 sports stations. All the sports stations I used to watch before have been cut off. no sport news station again. Why this? I think this is deliberate attempt to frustrate me out of continue subscription.

  64. You guys are not following what you advertise,I received a message that if I subscribe for access package before 3rd of August I will be giving additional one month free,I also received a call from one of your agent about the same promo of one month free after august subscription which I did on the second of august,2rd of of this month my subscription was stopped, why?

  65. I paid on my dad decoder over 3hours still not showing except dish channel and nta pls do something the numbers are 41118606320

  66. Good day I recharged Amechi Ugwu with this Iuc 2029002047 on the 8th and it has been scrambled. Please helpbsirtvit out.

  67. I am tired of the latest service I receive from DSTV. Once I settle on a station for more than 30 minutes, it becomes blurry or blank. I didn’t get to what begusarai for a whole week( my main reason for paying subscription). I am fed up.please, do something . 41027464118

  68. Ugwuanyi Kingsley

    Good evening,
    Please i am writing to request for a reset on my DSTV decoder with 7017121828 as i subscribed for 6800 since on Saturday and have not been updated. Please as delaying it is costing me. Thanks

  69. Please Sir/ ma .I subscrip my decoder yesterday uptill now you have not re connect me.my card is 702984555.I will be happy if you can connect me soon thanks.

  70. sub my dstv 10431261712 HRM oba sikiru sanni last month with 9000 and the sub was change to the one of #6800 and my balance is #2200 I want to sube another one how will I go about it ? Please I need reply as soon as possible

  71. Your system is bad. There is no need for a customer care number when it won’t be picked. Why would I waste 400 airtime and yet no one picked my call what sort of rubbish is that.

  72. Irene anietie etim

    I subscribeD today but is not yet connected! Here is my iuc number , 7023609553 And my phone number 07069668720

  73. okorafor chidiebere

    It is very bad, i recharged yesterday-7018459312 with d deduction made by my bank, till now i can’t view anything. I have d bank detail/statement.

  74. Pls, I need my subscription restored immediately pls, 4258425588 I made the payment for over 9hours now, is really really unfair to me as a customer, if you did not restore it today you have to pay me for damages, I made the payment for a purpose thanks.

    then attend to me now

  75. pls sir, i just post a comment now, for my mistake when recharging . i pay to 1017327327 instead 1017327636. pls restore it to this no- 1017327636. let it be today for i am using for my business. thank you

  76. pls i want remained you of my account 1017327636 which i mistakenly pay to account 1017327327.i called this evening i was told it will restore within few minute. till now is not showing. what is the problem. i use it for my business. what it to restore now pls

  77. I paid before due date I mean 16/10/2018. They are yet activate my account 7018560972. Yinusa Ibrahim.Thanks

  78. I suscribed today by 10:30 AM via access bank, but my account has not been activated.
    Smart card No: 7018351092.
    Pls do activate cause it is urgent. Pls do notify me of any follow up via this no: 08103112270.
    Thanks as I await your response

  79. I paid 6800 and I can’t even watch the station that I paid for, eg rok and super sport 3 my Acct number is 1030 5720 186

  80. Pls I need to know the package I do pay for am trying to pay through my mobile app phone .here is my card number 10554066877.

  81. Asaolu Babatunde

    i bought an HD decoder with (cardless)compaq package on friday 26th oct. 2018 in magboro ogun state. since that time av not be able to watch any of these channels on the package. the decoder is showing confirming subscription. Pls help me out. my SN(IUC) is 7029474312(8)

  82. Am sick and tired of you people scam, You guys are not even following what you advertise. I received an SMS to my phone that if i subscribe for my family package before 30th of September which i made payment September 26 that i will be giving one month free for October, I also received a call from one of your stupid call agents about the same promo of one month free after October 26 for this month which was suppose to be free my subscription was stopped. Why My smart card number : 1028304836

    I want my cell number attached to my DSTV account to be removed because i don’t want your fucking SMS anymore.

  83. OK, hey I have a disconnected account, due to delayed payment for three months and I have made payment twenty four hours ago, but I’m still yet to be reconnected. I can wait a little longer, but not indefinitely-you get a problem with that, please?

  84. 1017190847 card was supended, have paid twice today to re-activate but no feedback. this is for my grandparent

  85. please reactivate my account the card number is 10047611305. Payment was made 24 hours ago. Thanks

  86. I make gotv light subscription after making the payment online. A message was sent to me that my account was suspended. My account no is 29484658.pls. do the needful.

  87. Hi have make my subscription but it doesn’t come up kindly reset it for me, I sent message to 30333 and I was reply my account has been suspended pls do it for me

  88. Olushesi Ahmed gbenga

    Pls I pay subscription since on Saturday it’s not showing. Decocorder nos: 4252325550

  89. Pls I pay subscription since since morning and it’s not showing. Decocorder nos: 1050577243
    thank you

  90. Have paid since morning and till now not working.d kid are worry and am tired of this.my Decoder No:7016729402

  91. Pls I subscribe for premium+HD/Extra view with Asian bouquet since morning and is not showing till now,pls activate my account 10521004167

  92. Hi! pls I made payment for Dstv Family since Yesterday and up till now it’s still not working. Pls kindly rectify the problem as soon as possible, thanks.
    My IUC Number: 7021754242

  93. Adeyinka Adedire

    Pls I have paid since thursday 20th of December, yet as at 6:12pm today, its still displaying only channel 100. Pls rectify abeg. Its frustrating and to mKe it worse, I have sent RA 4135454449 to 30333 more than 20 times. Pls do something o

  94. I don’t understand why more than half the channel on the family buchar don’t show on my decoder 102083185 and there’s this message I got a day before I paid my subscription I was asked to pay 4000 naira to get two months for the price of one but up till now I’m still getting this 419 message

  95. Dear Sir
    I paid my subscription since Friday 03-01-2019 by Diamond bank cheque No 58354107/ 15207907 N 59,400/- but still no activation.
    My smart card no is 1021073737 Pioneer Impex Ltd.
    I have sent an email already but still the problem persist.

  96. Ogheneovo Linda uweru

    Good evening ,
    Pls my dstv has been down for like 4 days now.pls try and check for me.
    Thank you.

    7029757747

  97. Please my DSTV account is being suspended and I have subscribed, yet I can’t access any channel(s).

    1043324372

    1. You should get an expert to install your new decoder for you. If you are talking about subscription, kindly check my article on dstv subscription for numerous ways to make pay and activate.

  98. I’m a customer in Nigeria that pay 6800 a month(compact). But what is my pain is F A CUP and champion league is close. Y we are many if DSTV will not give mach. We will protest throughout the county. Now Manchester is playing and we not

  99. Awe Adetokunbo

    i am a customer in Ogun state Nigeria and i paid 4100 via my netbanking and my Dstv not yet working.My smartcard number is 1004694887

  100. I subscribed yesterday around 5pm and till now I am still unable to access any channel except dish. Please help look into it
    Card number : 4250818925

  101. I suscribed today from access to access hd extra but it not coming please help my my card no is 7017007635

  102. Ogundare OLUWAROTIMI

    I was subscribed on my mobile app for smart card number 1017171325 but, it was not working until i subscribed second Times and the two money was deducted from bank a count

  103. I subscribed today through internet banking around 2:30pm and till now I am still unable to access any channel except dish. Also, your company has acknowledged receipt of payment. Can you please help look into it.

    Card number : 1050535858

    Reply

  104. Akande Titilayo

    I subscribe today but its showing somekind of notification error. please help me out my smart card nomber is 7018245405. Thanks.

  105. please kindly return my pay package to access package to enable me make payment easily. account is 42508488782.

  106. Bolaji Adewusi

    Am Bolaji Adewusi from Nigeria,Am a new customer but this is irritating,i bought my decoder for #9,900 and subscription of #6,800 is been made automatically but is not encouraging that anytime and watching an interesting channel on my decoder it takes me back to Dish channel 100 …please for God sake help me put a stop to this,is disturbing every minute why this decoder wasn’t giving to me free of charge. MY IUC NUMBER IS 7029625331

  107. I subscribed since Monday through internet banking around and till now I am still unable to access any channel except dish. Also, your company has acknowledged receipt of payment. Can you please help look into it cos this is frustrating.
    Card no is 10409235347

  108. Linda Jesse Isika

    I subscribe to DStv 41335803270 on the 20th of April. Since yesterday l have been able to view any channel

  109. Adeniyi Afeez

    I have been made a payment through online banking around 8pm on the 13/05/2019. Monday precisely, and since then my dstv hasn’t been showing. Please kindly do needful things on it. Thanks
    my dstv card number is 1021868889. And my name is Adeniyi Afeez

  110. Adeyemi Serah Funke

    Hi I subscribe online and still the channels has not been uploaded back please kindly do something about it my code is 42678818180 thanks in anticipation

  111. I effected payment this morning only to be deactivated afterward. My code is 102822957413.

  112. Usman Mohammed

    I made a subscription on my DStv this morning online payment and up till now I still didn’t have any information on my DStv no channel is showing please fix this now
    My iuc number 7018439538

  113. Taiwo Olayemi

    I made a subscription on my DStv this afternoon online payment and up till now I still didn’t have any information on my DStv no channel is showing please fix this now
    My iuc number 7022267762

  114. Olagunju Olusegun

    made a subscription on my DStv this evening online payment and up till now I still didn’t have any information on my DStv no channel is showing please fix this now. Smart card 4288763524

  115. Mohammed Ibrahim

    I made subscription to a Dstv name James Dako 7018257255 who is a friend to me early this month I paid two thousand naira twice but I am denied using it, i want a month subscription of two thousand naira to be transferred to my Dstv 7020785867

  116. I made payment of N6,800 to dstv since through opay platform on 11 October 2019, I’m yet to be connected, I made effort to reach customers care today and I was told to screenshot the payment platform, I’m trying to do that now but no provision for that in the site, my children are disturbing me to watch cartoon now seriously, this my smart card number 10592871577. Ayodele Ologun

  117. Good Morning, please verified my payment of 2000 for DStv Access which was made yesterday 23/10/2019 using GTB Mobile App. My decorder detail are7018422954 Yusuf Ibrahim.

    Pls verified and fix my problem.

    Thank you

  118. I made a subscription of 2000 for dstv access for two days now it hasn’t been activated .Am so much worried about this ,
    I hereby request for the activation . my card number is 1048329585.

  119. Yusuf Olajide Akinpelu

    I made a subscription of 2000 for dstv access for two days now it hasn’t been activated .Am so much worried about this ,
    I hereby request for the activation . my card number is 7030516574

  120. Moradeyo abiodun

    Good day I subscribed to my gtv 4day ago Moradeyo abiodun with 26oo iuc 7023750356 and my gtv is not yet connected. Pls do something.

  121. Hello, I subscribed my dstv yesterday night through my mobile app but only news stations is showing, I don’t know what’s up thanks my IUC number is 7034637590. Thank you.

  122. Hello, I subscribed my Dstv on Saturday but till now yet to be activated, my number is 7033899354

  123. Why is all the customer care line not connecting? It’s so annoying. I subscribed my DSTV SC 7029639479, it’s still not working till now.

  124. I paid for Dstv access subscription since Thursday and till now it hasn’t been activated. Please I want it to be looked into. My Smart Card No: 1020 8355 452.

    THANK YOU

  125. I paid for Dstv access subscription on Sunday and till now it hasn’t been activated. Please I want it to be looked into. My Smart Card No: 10433749685

  126. Dear Customer Care DStv,

    I write to complain about the non-reflection of payment made in respect of my DSTV account no. 41118914906 from my STANBIC IBTC bank account.

    I made payment for DStv family Bouquet TopUp of NGN4000.00 from the select Product on the Stanbicibtcbank.

    Up to now, my DStv subscription is still expired and not updated. Kindly advise and update my status.

    All efforts to get across via all channels to resolve this impasse have proved abortive, as most channels are not responding and not active.

  127. Look I’m tired of you fucken people network I subscribe and still showing me E32 or whatever which I just made a new payment so why is it not showing clear the error now and moreover none of your service number is going through what a very poor organization of you people 7018578858

    1. The numbers are not going because of what is going on right now. Your view will be restored in a little while.

  128. I report a situation from here where I made payment for a new subscription and the Access package through my access bank and I have bin debited but up till nw the channels haven’t come on!! Please attend to immediately!! My card no is 7029475238

  129. I write to complain about the disconnection of my decoder despite making payment on 1/4/2020

    I made payment for DStv Compact bouquet TopUp of NGN6800 instead of the former bouquet i was using which was compact plus.

    Up to now, my DStv subscription is still expired and not updated. Kindly advise and update my status.
    All efforts to get across via all channels to resolve this issue have proved abortive,

  130. Olagunju Saheed

    I paid my account on 7th of April through GTBank (#2,500 yanga bouquet), of which my account was to expire on 8th of April, right now my account have been disconnected and efforts to reach you on all channels are prove abortive, kindly help in this regard by reconnecting my account, my card No is 7030905205,
    Thanks.

  131. Shaka Awaliene

    I renewed my subscription today 20th of April through GTBank electronic payment channel (#2,500 yanga bouquet E36) and debited, My account sc1017181000 and will expire 22nd of April, but until now the payment has not been acknowledged kindly help in this regard to prevent my account from being disconnected.
    Thanks.

  132. What’s all this here, I paid my account yesterday 20/4/2020 #4000. UBA Bank port horcourt and debited, smart card no 7034426850. Up till now the channels has not come up please kindly help me

  133. Funmi Awoyemi

    Gudmorn. Pls I made a payment through my GTB account for my May subscription, but the transaction wasn’t verified n authenticated…don’t know if it’s from interswitch, d bank or Gotv,..after no signal, I had to make another payment from my Access bank again, and that’s ohk, I can view now, The problem is, how do I get my #2k pd thru GTB back pls.? I need ur assistance. This is my IUC 2029136064.

  134. Ibrahim muritala

    I made a payment to my dstv yesterday 12/6/2020 through my stanbic ibtc account transaction was successful but still unable to view pls help my refrences number is 889310808942 my smart card number is 10208217470

  135. I made payment yesterday through Quickteller and transaction was successful but enable to view,my smart card number is 7030587367

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