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GoTv Customer Care Details: Make Service Enquiry Via Phone Number, Email Address, Website and Social Media.

GoTv Customer Care Details: Make Service Enquiry Via Phone Number, Email Address, Website and Social Media.

This is for everyone, either you are a GoTv user (old or new) or not. You will be able to get through to them with any of the GoTv customer care contacts i will drop in this article. gotv customer care contact details

There are number of reasons you might want to contact GoTv Nigeria or any other branch, it can be to make enquiry on how much is gotv decoder in Nigeria, how to subscribe for gotv in Nigeria, gotv bouquet Nigeria, gotv stations, gotv packages, gotv channels, gotv Nigeria online payment etc.

Which ever reasons it is, you can easily contact GoTv customer care via their official phone number, social media account, email address or live chat on their website.

Most new customers often enlist for immediate assistance of GoTv customer care agent on installation and subscription payment, while old users need it for a discrepancies in services or other products.

GoTv Customer Care Phone Number, Email Address, Nigeria Website and Social Media Accounts.

Contact GoTv directly for immediate assistance, make enquiry and service support.

1.) GOtv Customer Care Phone Number: (08039044688). It is worth pointing out that you will be charge at the normal call rate depending on your mobile network and tariff plan you are using on it. It is faster to get through to GoTv Nigeria customer care via this phone number.

2.) GoTv Customer Care Email Address: ( This might not be the best way to contact GoTv here in Nigeria, because it takes them hours to reply you. But if you are short on airtime for all the enquiries, complaint or requests you want to make, you can then use this channel.

3.) GoTv Customer Care Social Accounts: It is the fastest and most convenient way to contact GoTv Nigeria. They will answer you in minutes and you can ask anything about their products and services.

  • GoTv Twitter Customer care: (
  • GoTv Facebook Customer Contact: (

4.) GoTv Customer Care Website: ( You can first make personal enquiry on their website before you contact them. You can also use the live chat channel on their website for more information about them. For those in Kenya, Zambia, Uganda, Malawi etc click/tap on the drop down menu at the top right corner of the website and select your country.

5.) GoTv Customer Service Contact Address: You can also visit their physical address in Nigeria at Plot 1381 Tiamiyu Savage Street Victoria Island Lagos State.

That’s all on how to contact GoTv in Nigeria. Do let’s know if you have problem with any of the above GoTv Customer Care contact details above.

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Updated: January 4, 2018 — 5:04 am


Add a Comment
  1. i have problem with my decoder. Someone pick it . I want u to block it or how can i get another decoder without antenna

    1. Kindly contact GoTv using any of the above customer care details.

  2. I have paid for my subscription but yet is not showing pls do something IUC no-2022089430. Mrs. Chioma

    1. Kindly wait for some hours Ma’am, it will come up.

      1. I recharged my GOtv today 2/6/17 through internet bank. I made the transaction through stanbic internet banking and it was successfull yet it still showing error code 16. please kindly assist me in resolving this problem. phone number 08164335645, IUC number 4601454733 thanks.

        1. I subscribe my gotv on 1.Oct.2017. Through my first bank mobile app, and it was successful, but I’ve not reconnected. My iuc number is 2019422928. My phone number is 08062658318. Pls help me out.

  3. ear sir/ma,

    I subscribed for the 3 months consequently without missing anyone from July – August as you promised that October will be given free.I received text message from Gotv that i have been rewarded for the month of October free but up till now my decoder is still displaying E16.I called customer care number it was saying my account is having problem.

    My particular is as follows:
    Name :-
    IUC No :- 2004425450

    Kindly do the needful and reactivate my account.


  4. I paid via first bank mobile app for gotv plus for a friend, it hasnt shown up

  5. I paid via first bank mobile app for gotv plus for a friend, it hasnt shown up iuc no 4623820720

  6. I have the same problem with Mr Tijani above.iuc no 2003020214.

  7. good evening sir/ma,

    pls can we have a station that shows Christian movies on gotv.



  8. i have subscribed for a gotv value package but yet i couldn’t get the said Arewa 24 channel. Can anyone help

  9. I subscribe to my GOTV number 4620963860 on Tuesday 26th of October with 1,900 only, up till now is only showing channels of 1,200 only,

    kindly help me to rectify it since i subscribe online through my FCMB account,


  10. I subscribed yesterday but can’t still watch my decoder. Iuc no.4620832179. do something quick

  11. I subscribe yesterday with Gtbank master card..I can’t watch any channel till now..iuc no 4622534923…gotv do somethin b4 we start unlike u on social network

  12. l subscribe on 04 this month through airtel money there is nothing swowing. luc no 20043781069

  13. Akpunonu felix 08033281890

    Please, am a customer to your company service gotv, I usually paid for the subscription through Ojo Alaba international market office but presently I lack sufficient staffs, and due to the advices from your staff that usually call I decided to pay through my mobile transfer on Saturday evening but made a mistake in my code. The wrong code use is 41613798920  but my correct code is 4613798920 phone no 08033281890, will be happy if am attended to as soon as possible.  Thank you

  14. gud morning, am a Gotv subscriber, I made wrong payment to my old Gotv 2005095441 instead of d new one which is 4622692968 if u can pls help me to transfer d payment to d new one

  15. Good day. Gotv subscriber with IUC no. 2021723333 resident in Enugu. I’ve been experiencing incomplete channels (23 instead of 52) for over 24 hours now. How can it be rectified? Signal strength is 90%

    1. I have been getting incomplete channels. I only get 23 channels instead of 53. My gotv IUC number ís 2021975022.Pls what is the problem? It has been so for 2months. Pls rectify ít. Thanks

  16. Paid through gtb card on 16/22/16 night up till now I’d still showing E16, pls help resolve ASAP
    IUC NO: 2017264995.

  17. I subscribe since morning paid 1800 but till now it has not come up pls

  18. why is gotv sport 2 not showing or displaying it says blocked for this country many stations like that?

  19. I paid on line to recharge my Gotv but up till now no station is showing. Iuc no.4613718591.

  20. I subscribe to Gotv lite package this morning through my first mobile package. The decoder is not coming up. I couldn’t watch any station. I paid, but up till now, I couldn’t watch anything. Please come to our aid.

  21. My Gotv channels are not complete. I can not see channel E,channel 61,channel 5.Pls help me restore this channel.and I subscribed for Gotv 1200

  22. 2021754779
    I subscribe yesterday I haven’t been able to watch anything and I have spent extra #500 card calling ur customers care

  23. Hello, I subscribed 1800 twice via my bank 1st Bank unknowingly….though it’s showing but I want to know what happens to the second 1800 that left my account.
    IUC number is: 4613024520

  24. Good day. I subscribed gotv annual package, but I havent received any channels. please help me reactivate my decorder and clear the error message. thanks
    my iuc number is 2022217805

  25. Mary Paul Frank Aronokhale

    Plz help me to reverse if possible. My IUC number is 4613124719 but I mistakenly subscribe to these IUC 4613124716 for one month. I need your assistance plz.thank you

  26. I subscribed yesterday 15/12/16 with #1900 and since then the gotv is not coming up,always showing E16 error code.I have tried *288*1# for several time,with no avail.The customer care refused to pick my calls having trying for hours.
    please,help out.
    IUC NO:4601893254.

  27. Hw will I subscript my gotv for now

  28. Ezekiel from Port harcourt. Please I subscribed with 1800 on 18th December 2016 it has not shown up, my no is 2003643313

  29. Am. Temitope odunwo Pls I subscribe my gotv 1800 on Monday with iuc 2018981597. And am not able to accessed d whole station

  30. why is that its difficult to have all the the channels showing after subscription, only about six irrelevant channels are on. kindly work on it. my iuc number is 4613686308. its so frustrating not to have access to what u paid for.

  31. I subscribe 1800 for a week now n all i get is 25 stations instead of 52 and d signal strength is 90%. please Gotv what is the problem? Am tired

  32. I subscribe for 1800 and all i get is 25 stations instead of 52. Am tired of Gotv. i spent about #400 calling their customer care no response.

  33. I have just bought gotv but it hasn’t show and other necessary things has been done. IUC 2028621108 Name Macaulay

  34. I subscribed N1,800 this noon and still experiencing E16 error. IUC 4613234263

  35. I subscribe using quick teller #1900 yesterday 25/12/2016 late in the evening but it’s not coming up… Feeling frustrated about the whole thing… Gotv pls act fast on it. iuc no:4621006535.location:Lagos.

  36. gisanrin yetunde balogun

    I didn’t enjoy my Gotv channels is not coming up must especially zworld pls channel25 pls do something already subscribe . 2022097894 pls

  37. Good morning, I subscribed last night and my GOTV did not connected pls your attention is urgently needed, IUC no;4601845392 and my phone no;08164933943

  38. Gudevening, I also subscrible since yesterday evening up till this period no connection after scan for several time. kindly attention to my complain urgent decoder No 2017757955

  39. Gudevening, I also subscrible through first bank app since around 10:02pm this evening up till this period no connection after scan for several time. kindly attention to my complain urgent decoder No 2021775016, ref no; 1094559219007

  40. Please I subscribe since 24december still showing E16, please help. Iuc no is 4613191003

  41. I subscribed using access mobile 1900 on the 30th ,since it was expiring on the 1ST of January but till date nothing is showing

  42. I subscribed using first bank app 1800 is still not showing anything, Pls kindly attend to me it’s iuc number is 2019291521 REF:1094259459313

  43. calista chinonso amaechi

    Please,I subscribed using access mobile,they even debited me #2000,BT since 10:46am that I subscribed till nw, it’s still showing E16 error message. Pls do something about it or you return my money, this is frustrating. My Iuc number is 2021727765

  44. Elechi Kingsley Obioma

    Hi gotv.
    Am Elechi Kingsley, I subscribed on d 4th of January 2017,my previous subscription was suppose to expire on d 6th of January 2017,afta subscribing I stil can’t get d full channels asin even d ones left are not showing is my iuc is my quickteller no. 1016U1701040008317565. Pls treate as urgent. Here’s my phone no. 08062080183. Thank you

  45. I subscribe on the 4th January 2017, after subscribing the full channel are not showing anything here is my iuc no 4623396105 plz treate as urgent..

  46. I subscribed with 1800 using access mobile app to gotv lite monthly on d 6th of Jan,instead of gotv plus package…Gotv pls help me rectify d mistake..I av just very few stations showing&E16 msg….. Pls help me reverse it to Gotv plus package…

  47. I recharge true my bank app it haven’t show

  48. I subscribe my gotv through my access bank mobile yesterday night around 9:14pm which I did Gotv lite monthly instead of Gotv plus it was successful they debited me of 1,900 and its still showing that my subscription is scrambled I called the bank they said I should contact Gotv that at their end it was successful my iuc number is 2028668620 and the bank gave me I’d number to locate it that my transaction was successful the I’d number is 1031ab148477034896824549 my name is anjorin bisola my husband name he used to buy the Gotv is akintunde afeez his number is 08066978926.

  49. James abayomi joseph

    Good afternoon. My gotv started displaying no network. And my subscription remain 2days to expire.I just reload 30minutes ago.still kee displaying the same thing. IUC no 2018790861
    Name is James abayomi joseph

  50. Pls for the past 7 days now my children cartoon channels are not showing…..have reboot the decoder many times, pls urgent treat is needed here ad my children will not allow me have peace …..IUC 2028615150 or call me to 08052684375

  51. Good day, I subscribed since on the 23 dec 2016, and the subscription is to expiry on the 23 of jan 2017. Still nothing to enjoy, because it has not been showing and even when it comes on it stops at some point and doesn’t show. Even after following the clear error code procedures and resetting. My IUC no is 2005177317

  52. I subscribe yesterday and my account was debited and up till now I keep seeing the e16 message. My iuc number 2002962461 . I would appreciate if you work on it immediately . Thanks

  53. have paid for my subscription today but yet is not showing pls do something
    IUC no-2017134910 adepoju adenuga from ikorodu my phone number is 08128981332

  54. I have paid my subscription , it for Since January 23, 2017 . but still not showing My IUC number is 4613386695 . You can reach me via my line 08059775755 and 07082510623

  55. Akinniran Olayinka David

    My name is Akinniran Olayinka David, my IUC number is 2022360892, I bought this decoder on Thursday morning at d rate of 7k but the woman that sold it for me told me she will do something about it but up till now, nothing has been done, my number is 09059036022, pls do something abt it urgent.

  56. Have subscribed 1,200 in 3 days ago now it’s still scrambled and this always happened each time i paid and have spent 1000 airtimes today to reach u guys yet its still the same and im really upset here because you guys sent me messages when it was expired and when i paid you would sent messages but for you guys to clear this shit you won’t and i can’t continues this way…my IUC 4613661195 please work it now before i throw this shit in to river here or stop wasting my money on this shit every month damn it

  57. Morning GOtv…
    I subscribed since on Sunday night and its not showing and I agev used on my airtime to call your representative and still nothing…. My IUC NO:4613175221 PLEASE YOU GUYS SGOYLD SOMTHING…

  58. I paid for subscription since Sunday 22.01.2017 but yet to be reactivated despite series of SMS requests.
    Is Gotv having a problem?
    IUC – 2020796235

  59. I paid for subscription since last night nd uptil now is still not showing…..rather its showing expired and my decoder was on wen reactivated it….my Uc number is 4601746297….pls attend to it as soon as possible….

  60. I subscribed for monthly lite since on Saturday morning frm my umobile nd its still showing E16
    Iuc no 4601661534
    Pls do something
    Though its been a while we used it, but that shouldn’t be a problem since na my property
    Urgency biko

  61. Adebiyi Adeola Yemisi

    Please , my zeaworld and some useful station is not working since morning, and I miss all my zeaworld films. Please help me fix it. I think it’s some gotv user in Osogbo

  62. Pls i only get 24 channels on my gotv, this is my IUC 4601495509.pls rectify

  63. Please i want to use scratch card, what are the steps?

  64. I subscribe on Friday 10th February 2016 and they are telling me ma subscription has expired. my IUC no is 2015896346

  65. I subscribe through my account app on my phone yesterday and it haven’t shown and I can’t clear my error code

  66. I subscribed for gotv plus yesterday 13/02/17 with #1800 and since then the gotv is not coming up, always showing has expired. I have tried *288*1# for several time, with no avail. I have exhausted my credit on calling customer care and they refused to pick my calls having trying for hours.
    please, help out.
    IUC NO:2020676954.

  67. My gotv lite is still active, but i decided to switched to gotv plus since yesterday which i paid 1800 through diamond bank mobile app, and I have been debited from Diamond bank, i have been using my mobile to subscribe for long without complain. my IUC No 2020676954, pls kindly assist to activate. tnx

  68. This is serious, I have subscribed since Feb 7th 2017 but until now I have no access! Not activated but shown error E16.Do something quick. My IUC:2020865323. Thanks for quick response.

  69. Taiwo Baba oniigiagbon

    I subscribed on my Gotv today, 17th of February, 2017. I made the payment 2hours ago but at the moment my decoder didn’t show these channels I paid for. My IUC number is 2018928845. The payment was made via online banking.

    Hope to hear from you soon.


    Good evening,

    Kindly find the mail below; the payment instruction from quick teller and assist on the above as am unable to view stations after making payment.

    This happens to be the second time i will send mail on the same issue. I have sent SMS for a RESET and all my effort to get the subscription started was futile.

    Kindly advice and assist.

    Logo Image


    Thank you for your payment!

    A successful payment was made for GoTV.
    See purchase details below:

    IMG Reference No.

    IMG Date
    02/13/2017 10:26:47

    Customer Id 2020986215

    Channel Web

    Amount ₦ 1,800.00

    Warm regards,

    Joshua Odunsi

  71. Please, African magic Yoruba and Africa magic urban had been removed from my decoder for some time now. I am paying my bills regularly. My ICU number is 2005104738.i am waiting for your swift response. To be sincere. I am subscribing because of these channels which I have been denied.

  72. I have paid for my subscription but yet is no t
    showing pls do something IUC no-4601760596

  73. I just subscribed now via my phone but is not showing any channel. It’s showing E16- service is currently scamble. D IUC number is 2022466261. Thk u

  74. What is wrong with gotv it seems everybody is having the same issue here please my account details Name Obum IUC 4620863786 I payed #3600 via Zenith mobile transfer last night and my gotv is still not showing

  75. I have paid for my subscription, I is not showing please do something. Iuc no 2021895477. Mr audu

  76. I subscribed since yesterday but it hasn’t shown up uptill now. IUC No – 2022209357

  77. Please I have paid 1800 through quick teller but still showing e16 error I have reset it several times but still saying the same thing my Iuc no is 2022509580 hope to hear from you soon thanks

  78. This is to notify gotv customer care that, my subscription expired last month and I decided not to subscribe due to one reason or the other, As I decide to put on this evening, I discovered that, the whole channel started showing up to this moment of sending u this mail. I haven’t subscribers,try and revert it or if their is any information regarding this,kindly let me know.My IUC no 4622542809

  79. Good day,I subcribed sometime in December and I couldn’t even access any station until it expires,they gave me a reason that I subscribed without turning on my GOTV .. Today now I just subscribed again and my decoder is on and it still the same .. I called the customer care line and no one picked and my credit was burning .. My iuc nos: 2019500896. Pls help me …times are hard .. I don’t even know who to run to pls I beg you

  80. I also subscribed on Friday’s night the whole channel wz working except bbn till date, it wz jst showing E16-service is currently scrambled nd I payed 1800 through mobile transfer.pls customer care do something asap… IUC number 2021956064

  81. Please, kindly attend to this problem in my decoder. I have been trying to recharge my IUC Number 2019195856 through my bank account but to confirm the smart card proved abortive. What can I do and does it mean that the decoder is out of use?

  82. I subscribed Mon 27 of feb ..all channels are showing but bbn channel 29 is not showing….pls help rectify it…. Iuc number is 2022325694

  83. I subscribe to GoTv plus on 1/3/2017 but channel 29 is showing E-16 error. Could you please rectify. Here is my I.U.C no – 4622742439. Thank you.

  84. Please help! I subscribed last month and have been enjoying it for a little while now.. Jus 3days ago, I noticed BBN ain’t on MA channel list anymore.Plz rectify!! Here is MA IUC no- 2009342475.

  85. Please I made a payment 1800 but big brother nija is not showing I have tried the instructions they asked me to do still is not working please help me out b4 my subscribe got exhausted 4601739020

  86. I subscribed via gtb internet banking on the 3rd of March 2017 and up till now…its still showing E-16….can someone please help rectify this issue…. Thanks….. my IUC number is 4622446341

  87. Please I have subscribed for gotv on the 28th of February and now it’s not showing. My iuc number is 2028664674 please rectify it as soon as possible

  88. My gotv is not showing after sub 4601903441

  89. I wanted to remove Gotv to go buy startime am tire of Gotv wahala showing only 9 channel I have complained no changes.pls do something b4 I remove it. my iuc Num is 2009591165

  90. Pls I Subscribe Since Last Week Friday 5/3/2017 But It Hasn’t Shown Up Till Now IUC NO 4613066566 Thanks

  91. Pls I have paid since on the 6th of March and it’s not yet rechargedespite please I need it to be recharged today I made payment on line through mobile transfer my income no is 4613786796

  92. Pls i subscribed for Gotv plus after I paid 1800 through access bank. I noticed the stations given me are 26 majorly local tv icu is 4622631916

  93. I usually pay for 3months. I did same on February and they sent a text that my subscription expires tomorrow. Kindly verify my account. ICU. 2022091121

  94. I subscribed via gtb internet banking on the 9th of March 2017 and up till now…its still showing E-16….can someone please help rectify this issue…. Thanks….. my IUC number is 4613821738

  95. Hi,pls I want to make an enquiries on how to get Gotv and Dstv center. Pls what are the procedure

  96. I have pay for my gotv #1200 from my diamond bank account but not showing iuc 4613494959 Pls kindly help me out since Saturday till today Monday

  97. ojobe olawale azeez

    My gotv channel is not complete wat happen. Dis is my iuc number- 2009354278

  98. Kindly rectify. I paid my subscription more than 24 hours ago but I am yet to get connected.My iuc number is 2022647401

  99. have subscribe since last two week still not working 4613473511

  100. Kindly be informed that my GOTV with No: 4623415203 was paid with the sum of N1,200 for Gotv Value subscription on 27th February 2017 through my Wema Bank account detailed (Acc No: 0227902444) and till date the said Gotv was not been cracked/activated for its usage.

    Perhaps, the said GOTV was bought on 24th of January 2017 and was told that it has 3 months free subscription, unfortunately, after one month it was stopped functioning.

    Finally, kindly do the needful and reactivate my account to enable us to enjoy what it was paid for.

    Thank You.


  101. I subscribed via skye bank internet banking on the 23rd of March 2017 and up till now…its still showing E-16….can someone please help rectify this issue…. Thanks….. my IUC number is 2028547215

  102. I paid gotv plus with my wema bank account yesterday 29-3-2017…not yet working till now kindly help me out with that my iuc Number……. 2022068223…..thanks

  103. My name is Abidakun femi. I paid 1200 for subscription yesterday. It was showing only three stations. Kindly assist and check. My IUC number 4622703030. Thanks

  104. My name is Noble Pepple, my Iuc no.4601428103 and I have paid my subscription on the 1st of April and till now its not showing. Please kindly address it.

  105. Ike Juliet chizoba

    I paid Gotv plus today 3rd of April with my diamond bank and is not showing plz look into it my IUC number 4623396105 thanks for your quick responses

  106. Am a quick teller agent, on March 1st I recharge a customer iuc for #1800 . the no is (4620900584)but the money never reflects, the on 2nd I recharge it again with #1800. Up till now they have not credited the first money. Pls I need this money back thanks

  107. 138- Service is unavailable… GoTv No 2029274582. Please help me to rectify it please…

  108. Ojo C. Oluwatoyin

    Good day to you, please l have paid for my subscription but yet is not showing -luc no:2029194883

  109. Please I did subscribe yesterday and some of my channels are not displaying, please help.4622444767 here is my ICU number

  110. Some channels are not showing on my Gotv since monday especall big brother naija.pls I subscribed basically because of channel 29.pls fix this as soon as possible so I can watch the few days left especially the finals on Sunday. Thx
    Iuc 4601563845

  111. good evening, pls my gotv has not been showing since morning, throughout yesterday I couldn’t watch bbniaja and today its not even showing at all I tried resetting the decoder its not displaying any channel and couldn’t load to find channels, pls help me rectify the problem so I can watch the bbniaja finals on sunday cos dats the main reason I subscribed. Tanx. IUC 2022472725.

  112. 2028553902. missing channels on my gotv.

  113. 4613252031. Missing channels on mu gotv

  114. I paid for gotv plus since on 5th of April is not showing till now kindly help. My IUC number is 4613635426

  115. Some channels missing on my 1800 subscription.IUC 4613775199

  116. Good evening. Please I made 1800 subscription using my mobile app n charged 1950 but not all Chanel shows

  117. Plz i subscribe since last week and some channels are missing on my gotv. My iuc number is 4623167008 help plz

  118. Pls paid #1800 for subscription over 24hrs now. Its still showing E16 error. Expired subscription….
    IUC; 2029000153. I have already spent over N500 on airtime calling customer care no (08039044688)response.have checked my balance using *288*1# and it says up to date. Pls resolve urgently…

  119. ogbozor kenechukwu

    helo gotv pple I paid through online transfer,is up to 4hours and is still showing E16..pls u guys should work on it my IUC number is 4601830928

  120. Afolayan oluwayemisi.o

    Pls I paid 1800,for my sub but d channel 29 isn’t showing in my tv pls help in restoring it

  121. I’ve paid today 8/4/17 but none of TV stations were opened.Do something now.My Iuc:2020865323. Thanks. Olanite Tolu.

  122. I just subscribed for my gotv 2028643429 and I notice some channels is not showing . e.g Televista.

  123. Pls i paid #1800 +150 charge for subscription over 2hrs now. Its still showing E16 error. Expired subscription…. IUC; 2028905062. I have already spent over N500 on airtime calling customer care no (08039044688)response.have checked my balance using *288*1# and it says up to date. Pls resolve urgently…
    Ezeoka Ndubuisi says: April 9, 2017 at 2 pm

  124. I subscribed for my office gotv on the 7/4/17 just to watch big brother naija at the office. It’s not showing anything till now pls help. The help line has wasted my money oo no favourable response pls I need ur help.
    IUC NO 4613330055

  125. My name is Osineye Olufemi.. I subscribed to my gotv through fcmb mobile on the 10th of April 2017 with N1800 whereby N2000 was debited from my fcmb account..but nothing came up.. My IUC.. Nos. is 4622276988..

  126. My name is Wilson.I made payment of 1800naira in the month of January but I came to find out that my gotv package automatically changed to gotv Lite of 1200.I have been paying 1800 since January till date but it refused to return back to the usual IUC is 4613503992.

  127. i have subscribe my gotv, but d channels are still closed. my IUC 4613266538

  128. I hv recharged my gotv, but the channels are not opening yet. my IUC NO. is 4613266538

  129. Please o gotv customer care take note I pay online via Mobile transfer but is not coming up

  130. I have subscribed with #1800 snc 7/4/17 and the channels are still not showing. Pls help me rectify the problem and this is already becoming unbearable. My IUC no is 4613850196.Festus o

  131. Am having problems recharging my gotv,they asked me to pay 600naira instead of 1800,I paid it already but it’s still not working all ur customer care numbers are unavailable,my iuc numba is 4622289073

  132. I subscribe two days ago but can’t watch any station iuc 4601603949 and card No. 888649199354, card serial No. NGN15021717013345

  133. my name is kingsley ekeh with Iuc Number 4601572027 i paid for my gotv activation via Uba Mobile App Since Friday The 14 Of April 2017 Till Now It Has Not Been Activated

  134. I Use To Believe You Care About Your Customers But Unfortunately, Reverse Is The Case. I’m Really Disappointment That After Wasting #400 Recharge Card, None Of Your Agents Attended To Me.

  135. My name is Vivian I paid 1200 to recharge my gotv on 14th of April through pay U online services and my account has been debted up till now the channels are not showing, please gotv retify it because is becoming unbearable. This is my IUC number 460180975

  136. After subscription of 2 days my Gotv decoder is still displaying E16 hv called cs but it’s not being helpful

    1. After subscription of 2 days my Gotv decoder is still displaying E16 hv called cs but it’s not being helpful.

      Pls how do I go about clearing the error code decoder no 2003671137…tnx

  137. I can’t get the full package I paid for since on sat.15th april. Tried rebooting and unplugging but to no avail. Pls get your sabimen
    in owerri

  138. I subscribed to gotv on 24th of april to a smaller package mistakenly, called customer care and I want to upgrade my subscription, I was told to pay extra 900 at the nearest office for it to be upgraded to the full package, I did that already but its still displaying the e16 service, here is my iuc number 4622813081 pls do something about it on time, thank you

  139. Please GOTV my channels are not complete. What do i do oh

  140. Okechukwu Chinenye Sandra

    My name is Sandra I paid 1200 to recharge my gotv on 28th of April through my Diamond bank app and my account has been debited up till now the channels are not showing, please gotv rectify it because is becoming unbearable. This is my IUC number 2028582245

  141. My name is Mrs Sanusi, I paid 1800 for gotv subscription via my phone on the 29th of April 2017 but till now not displaying any channels to watch. What could be the problem?

  142. My name is EBEDE. l paid #1200 through my UBA mobile on the 29th April but up till now I have no service. My IUC number is 4613841800

  143. I Mr ishaku make payment through Quickteller was showing not successful and try it about three times after some time I see that the have deduct six thousand naira from my account what can I do pls

  144. Hello . i subscribed since ystrday and my acct is still inactive IUC num 4620884427.

  145. My name is Mr Julius I paid 1900 for gotv subscription via my phone on the 04th of may 2017 but till now not displaying any channels to watch. What could be the account is 2028542324..on gotv plus…

  146. I renewed my subscription yesterday but didn’t get connected after more than an hour, I contacted Gotv on twitter and was told the fee is N1,900 not N1,800 that was debited from my (via quickteller) and I should pay a balance of N100. Please how do I pay the N100? IUC- 2028633543. Await a swift response.

  147. Adebayo Sunday Adeniyi Amos

    Pls I made payment to wrong I.U.C number which is 4601924100,The correct I.U.C number is 4601925100 with reference number 129312514940022131419.pls I need your help to correct it for Me and reactivate my Gotv.thanks

  148. I subscribed for the N1800 subscription on 10th of maý and it worked and all of a sudden,the channels stopped showing i get error message to subscribe again after 2days.
    Pls help!

  149. I subscribed via mobile transfer and my gotv is not coming up.. Still showing my subscription has expired… Iuc number is 4623242742..

  150. My name is Akinlade living here at somorin,obantoko,Abeokuta Ogun State. I made a payment of 1900 at Alraman filing station somorin obantoko for subcribtion on 12th May, 2017 but still batling the issue nextwork problem. Please explain to me cause am tired.

  151. My IUC no………4601782584

  152. My name is chuks Okafor, I used my mobile app to subscribe my got, last week, and that’s what I have been using, but today I saw a message on my screen telling me that my got subscription has expired. Please rectify it. My IUC number is 2029006560.

  153. Hi, I had used my bank mobile app to subscribe for my 1800,subscription with my iuc no:2022371514,yet d error code is still showing

  154. Godswill Kingsley

    IUC 4601474830, my name are Godswill Kingsley , I did my subscription yesterday still now is still showing expire, please you people show find solution.

  155. I received this SMS from gotv “Let GOtv meet you half way! Pay N950 into IUC 2018997314 on or before 23 May & get 1 month view. Pay online or at GOtv offices. T&C apply.” that is my IUC number of which I made payment this morning yet nothing is reflecting on my account n my decoder is not showing… Please call 07034651699

  156. Chijioke Azubike

    Please my signal is fluctuating since 2 days ago.what is wrong.?

  157. A the chanells are nolonger showing on my GOtv Plz how do I correct this. 4613990703

  158. I subscribed with zenith bank mobile app as usual but this time it’s still showing the scrambled channels. My IUC number is….4620977760… please I need a quick respond

  159. I just recharged yesterday 29/05/2017, and what is appearing on my TV screen is no service found and no information signal. My iuc :4601820667

  160. I just recharged yesterday 29/05/2017, and what is appearing on my TV screen is no service found and no information signal. My iuc :4601820667

  161. I subscribed on the 25th of May, it was reconnected the next day only for the error message to come up on the 27th of May….We haven’t been able to watch anything since then.Kindly rectify please….IUC Number is 4613929636.

  162. I just recharge today, and it saying no channnel find, My decoder id is 4601760862, Pls you people should do something ooo, Because Iam not finding it funny .this is the second time is doing this,

  163. Sanmi Arueyingho

    I subscribed to Gotv Nigeria since yesterday 01/06/17 and no channel has been found. Please activate urgently my IUC is 2022677366

  164. Ojobe olawale azeez

    Gud afternoon wat really happen is dat my gotv channels is not showing since yesterday, pls kindly help me to resert it in your office moreover this is my IUC number 2009354278

  165. Ojobe olawale azeez

    Hello! Pls kindly help me to resert my gotv because the channels is not complete, my IUC number 2009354278

  166. My subscription was renewed 28th of May and was reconnected,the next day it came up with an error message, since then I’ve not been able to watch anything.rectify this problems please….IUC Number is 2019295344.

  167. Ojobe olawale azeez

    Pls wat is wrong wit my gotv channels, is not complete since 3 days now, kindly help me 2 resolved it now my IUC number is 2009354278

  168. Hello Good evening I tried subscribing my Gotv I mistakenly subscribe 4613772758 some one else on instead of 4613712758.
    And I tried subscribing again sine 2 of June it’s still showing E16-service is currently scrambled
    Seriously am not happy about it could I have missed slots
    IUC number 4613712758

  169. Mr. Victor, Sango-Ota, Ogun-State, Nigeria.

    i have been experiencing unstable signal for more than three (3) months now, I tried to check other people in my area and far, we all have the same experience, my question to you officially is that “did you people want us to pay and enjoy not the services we paid for?” It’s high time we started telling people on social media to stop paying for the services we’ve not enjoyed. But before we start doing that, I think this is a good advice to quickly find solution to it before it’s get out of hand. Thanks.

  170. Mr. Victor, Sango-Ota, Ogun-State, Nigeria.

    Sorry, my IUC number is 2004419631, kindly find solution to it so that we can enjoy what we paid for.

  171. Onochie Egbunike

    Hello Gotv, i paid for my subscription yesterday but till now, I don’t have any signal yet. Its still showing the E16 error message. My IUC no is 4601468248. Pls help.

  172. Ikokwu Solomon chukwudi

    I scribes today been 2017 06 08 but I can not see what subscribe for. Please do something fast

  173. Good evening. Pls I subscribe yesterday night and up till now it is yet to be reactivated. . IUC number is 4613531405

  174. I recaharged 1250 last night month, still not showing. .iuc 2003647840

  175. Please I made a payment on my gotv seen June 7 2017 and his not been activated till now and they’ve already removed my money form my account the REF number is 65712534 IUC number his 2019548577 the name on the gotv his osundeyi Benjamin please do something on it.

  176. Gabriel Owoicho with Go TV Iuc No. 4613488216 recharged using quicktaller for amoints #1,250
    ( ref. 109 425 228 571 74) + #630( ref. 109 455 228 622 23) + #630 (ref. 109 455 288 646 59). Error dose= E16.
    Please help correct error
    Mobile 08052811275

  177. my subscription also expired. I paid, now most of important channels are off air. My IUC 4622314940

  178. I subscribed Gotv plus since 14th of June 2017 using Gtbank online transfer, up till now I have not been seen any channels. My ICY no is 4622631916

  179. I subscribe my Gotv and the Chanel’s doesn’t show and my 1200 was debited from my account please try to do something about is my IUC 4601454923…

  180. I subscribe for gotv plus… Through my UBA. account June 20 2017.. Up till now I can see any channel… My iuc number is… 2029156807…. Need help asap…

  181. adeola abdulkarim

    I subscribed Gotv plus since 20th of June 2017 using Gtbank online transfer, up till now I have not been seen any channels. My IUC no is 2022215477. dis id too bad. waiting for ur response

  182. I subscribe my Gotv and the Chanel’s doesn’t show and my 1050 was debited from my account please try to do something about is my IUC 4601454923…

  183. Good morning my name is uche grace anuide i last use my gotv decoder December 2016 please I want to know if its still good for use my iuc number are 4601575251
    Please I will apprreciate if you respond to my text asnsoon as possible thanks

  184. Please kindly help me reverse my money back I do payment of 1200 in a wrong account.this is the message I received after payment…You have successfully made a payment of NGN1,200.00 to GOTV. Service ID : 2019377520.
    Ref: 02MW370943B3269 I use 2019377520 instead of 2019377528

  185. I paid for my gotv of 1900 yesterday 4pm but up till now it’s still not showing… I was formerly on 1300 package and has now changed to the 1900 package.. My iuc number is 2020977625… Benjamin

  186. Please your attention is highly needed, I made a payment of #1350 and it has been successful. My gotv refused to show up stations. My IUC NO. 2028688177. It’s almost 24hrs now

  187. Isheke Christabel

    I Subscribe my gotv since on the 15th of July 2017, 1200 package through uba online transfer up till now is not showing and i was debited….. Really sad about this

  188. Isheke Christabel

    I change package from 1900 to 1200 made payment on Saturday July 15 2017 through my uba online transfer, was debited up till now any of the stations are not showing still showing scramble channel, please do something about it getting pissed off already…here is my IUC number 4623396665

  189. I just subscribe my gotv and is not working my luc number is 2028768209

  190. Ojobe olawale azeez

    Have paid for my subscription today but still yet my gotv channels is not showing, pls kindly help me to reset it, my IUC number is 2009354278

  191. Ojobe olawale azeez

    Pls kindly help me to reset my gotv channels, cos the channels is not completed. My IUC number is 2009354278. If u can help me out I will appreciate it

  192. pls I subscribed my go tv since 3 days ago n still yet is not coming up pls help me out phone number 08024061455 iuc num 2002997452

  193. I made payment 1,350NGN on Saturday June 30, 2017 and July 27,2017 respectively through my First Bank mobile transfer; was debited and up till now none of the stations are showing. It is still showing scrambled channel (error 16 & 32). Please kindly rectify this problem and on time.
    IUC Number: 2028949844
    Phone Number: 08034202820
    First Name: EKEH
    Area: Badagry.
    Message from QiuckTeller: GoTV payment of NGN,1,250.00 for 2028949844 was successful .REF: 10942524319378 AND 10942526871648 respectively.
    Note: Also notify me by text message/s !!!

  194. I am Apostle Seyi Olatunde. I made payment of #1900 via quickteller yesterday around 7:00pm up till the time that I’m sending this text, my gotv is still scrambed. My IUC no is 4613777321. Pls reconnect. Thanks

  195. I am Mr. L3IKOTUNONIKOJE/SHUAIB OLADELE I made a payment of 1900 to my gotv on the 7th of august trying to upgrade from the previous plan and i am yet to be connected. kindly make the activate the decoder and upgrade the plan thanks IUC: 4623025246 Phone number: 07081519048

  196. Good morning. I made payment of 1900NGN yesterday and up till now no channel is showing. I see this on the TV “No channels found Press any key to exit” I sent RESET to 4688 no response. Please resolve. My IUC number 2028627772. Thanks

  197. I subscribe my gotv via quickteller up till now it is still scrambled please activate it for me my IUC NUMBER IS 4613119219

  198. My name is Madu Peter, I paid for my gotv yesterday being 11th August through mobile app, my iuc number is 2028639827 my Ref number is 10942528510954 from first bank. Up till now i have not seen anything. I subscribe for gotv value, my phone number is 08033310405. From Aba.

  199. I am Joshua and my IUC is 2009381738 I subscribe my gotv today @1350 and up till now my gotv is still scrambled please activate it for me thanks.

  200. I subscribe my gotv last week Tuesday 8th August 2017 when my previous subscription was still on via online with my bank, as at yesterday when the previous one expired my decoder is showing me that my subscription has expired meaning the one I paid last did not reflect or what and the money was debited from my account.

  201. I subsrciped my gotv last week Tuesday 8th August 2017 when my previous subscription was still on via online with my bank, as at yesterday when the previous one expired my decoder is showing me that my subscription has expired meaning the one I paid last did not reflect or what and the money was debited from my iuc number is 2029203967 and mobile number 07030956070

  202. I have made my gotv subscription pls kindly connect it my IUC no is 4613136800 my name is Gideon thanks

  203. I won a k200.00 shop rite vaucher but up to now l haven’t got it.The person who is supposed to give these voucher s is never found in the office. Right now lam waiting outside she has locked the office, p/se help


    I recharged my GOTV yesterday night through online banking but unfortunately i keyed in wrong IUC NO.
    Kindly help to transfer the amount to my own.

    MY IUC NO: 4623463780
    INCORRECT IUC : 4623463746
    AMOUUNT: N1,900.00
    REF DETAILS :100513592688
    MOBILE TRANSACTION: MB/BPT/11113592688/2348033841620/4623463746/GoTV

  205. Makinde Olumide Michael

    I am Makinde Olumide Michael by nomenclature. I made payment of #1900 via quickteller yesterday around 8:00pm up till the time that I’m sending this text, my gotv is still scrambed. My IUC no is 4622566377. Pls reconnect. Thanks

  206. Why i haven’t received any responds to my question,i sent email yesterday for further clarification on how i can make payment on the quick teller and till now no responds was given,if this cannot be treated then i have to abandoned the decorder and look for other option. I cant continue wasting much of my credit in calling customer care over that,while i will still pay #100 for the services and still waste money in contacting customer care

  207. I am Wesley arome, I made payment of 1900 about 2 hours ago btts still shows scrambled. Please reset IUC 2601427199

  208. Ojobe olawale azeez

    Pls kindly help me to reset my gotv,bcos the channels is not completed my IUC Number is 2009354278, if u can help me do this I will be grateful. Tanks

  209. Pls I just subscribed to GOTV lite since Thursday and the channels I subscribed to are not showing complete my IUC number is 4613725885 pls I need ur assistance I have done all I could

  210. I have problems with my decoder am just subscribed yesterday but it is not picking any channel my iuc number is 2005172200

  211. Please kindly reset my gotv plus account cos I still have 1,900 naira that will expire 29th of sept 2017 and my service has been scrambled since 30th Aug. 2017. IUC NUM is 2016897344.

  212. Please kindly assist, I have been trying to recharge my Gotv with my mobile App but I keeps populating an error transaction failed. My IUC no is 4613484697.

  213. I am mojisola , I just made a payment on my Govt account and it’s still scrambled , Please I want you to fix that for me , My IUC number is 2028660214

  214. I am Francis Isaac, I made a payment last night on my Gotv IUC account, and till now it’s still not working, please kindly reset it,
    My IUC number:4613547282.

  215. Iam Egbon Godday I made payment yesterday of 950 of gotv offers juc number 2020664113 and is not working pls kindly help me to fixes it

  216. James Gbenga Shokunbi

    I am Gbenga Shokunbi, I made payment of 1900 about 2 days ago but Tv still shows scrambled. Please reset IUC 2029062867

    1. A customer from gotv just call me with this number 094626000,ask me to pay for 1,250. I promise to load with in 3minutes I have done that over one hrs no response.please kindly look into it now, 2028542324.

  217. My name is David Alofe. I paid 1,900 through first mobile for the renewal since Saturday but up till now the decoder is not activate. Kindly reset IUC 4613080520 telephone 08028560039

  218. I made payment of 1,900 which is to elapse to November but, to my surprise i got a text message from you telling me my subscription will expire on 13 September. My IUC # 2009380481

  219. My name is Thomas Yusuf I recharged my Gotv via ATM at first bank Kaduna yesterday (Monday) but it has not been activated. This is my IUC number; 4613928609 please help me reset. Thanks

  220. Hi, my name name’s Monica. I subscribed my gotv account via diamond mobile app, I was debited of the amount #1,900 plus extra #100 naira charge. Its been over 10 hours and the channels are still scrambled. Pls help reset/fix it. IUC no is 2016918761

  221. My name is Babatunde adesanya I recharge my Gotv via my account on mobile this morning and it has not been activated, here is my IUC # 4613961330 pls help me check thanks

  222. My name is Obruche victor I recharge my Gotv through my account on my mobile this morning and it has not been activated. My UIC number is 2022605234. Please help me activate it . Thanks

  223. I have subscribed but it is yet to show

  224. I mistakenly subscribed for GOtv Value(1,250) instead of GOtv Plus (1,900) through Quickteller with my phone. I then received a message of acknowledgement of payment also telling me that I have an outstanding balance of 650. In order to pay of the balance, I made the same mistake of subscribing again with 1250 the same day making it a total of 2500. The Reference Number for the two payments are 100515404227 and 100515401712 respectively. The date was on Wednesday 6th September, 2017. I called your customer care but i got no response. My IUC Number is 2028975562 and my phone number is 08039091433. Up till now it has been scrambled. Please help me reset or fix it and also tell me how to go about paying for the subscription in future.

  225. Nomayo Michael oladipupo

    I have Subscribe but it hasn’t been activated, this is my IUC number 2019302090

  226. I subscribe my gotv on 1.Oct.2017. It was successful. But still scrambled. My iuc number is 2019422928. Phone number is. 08062658318. Pls help me out.

  227. My name is Umar abubakar. Pls I mistakenly subscribe my old iuc number 2009590199,instead of my new iuc number 2029137633,pls help me out.

  228. Mr Gbenga, I subscribes on the 2nd of October 2017, and I have not been connected. My iuc number is 2021844142. Please assit me out. Phone number: 08037354182.

  229. I subscribed my Gotv on 1.Oct.2017 through my quickteller app and it is still scrambled pls help me out
    IUC number: 2022768226

  230. I just subcribed now but no activation.pls fix asap.the programme I wanted to watch is going on pls.IUC 2022330513

    1. Pls waiting

  231. My name is Adeyinka Fadumiye and I subscribed for the #1300 monthly payment and ever since then, I have not been activated. My IUC number is 4622651617

  232. I subscribed on 2nd of October this year with #1900 and till now I can’t view any channel and money has been deducted in my account. My IUC is 2002967690.

  233. pls,my aunty cannot remember the name and phone she used to register the gotv..and when ever we have complaint we find it difficult to retify since we cannot provide d username.. I will really appreciate if u can help out with this issue…

    1. the iuc number 4613512422…

  234. I subscribe my gotv on 1.Oct.2017. It was successful. But still scrambled. My iuc number is 07039686512. Phone number is. 4613741519. Pls help me out.

  235. Adeyemi Abdul-lateef

    My name is Adeyemi.. Pls, I subscribed 30th of September 2017 and up till now am yet to be connected. Kindly assist in solving this problem.

  236. iam old subscriber of goth with IUC 2005121700 and its been long time I Recharged last but after recharging it today 7/10/2017 is showing E016.I called the customers care center o was told that my IUC is not valid, pls. what I,m going to do ?.thanks for your anticipated response.

  237. Hi….i just subscribed 1300 on my gotv ,but nothing is showing since 7hours…2019469577. That is my IUC number ,please assist me….. SAD.

  238. Please assist me, all my channels are still scrambled after 1300 subscription…… This is my IUC number…2019469577.

  239. My name is Donatus Aisien , I made payment for go TV subscription on 5th of October 2017. My decoder number is 2009364491 and the REF. No is 1224910969623 and up till now I can not access my favorable programme , Your system did not recognize my payment. I need you to help resolve this issue.

  240. I just subscribe 1,900 naira to GOtv. Please activate it as soon as possible. The iuc number:4623537734

  241. Pls clear E16 message on decoder 4622388384,was recharged about a week now but the message still on screen.HV done the reset,try to clear on d site and equally tried *288*2#.but to no avail

  242. I have locked some channels repeatedly but they are still working perfectly what is happening

  243. Its been long I loaded @ list like a year,
    Which I do recive messages $ I just feel like,responding 2 ur messages now.
    I have turn it on,
    It keep rebooting later no signal,
    W@ do I do.iuc-2003016757

  244. Hello ,

    I made a payment of #1900 since 6 days ago and i couldn’t watch any stations after i paid , It was online transaction i used to make the payment and i need your assistance with this but i’m not the owner of the Gotv , I assisted my friend to make the payment and his name is martins omuvie , The IUC Number is 2022212252 and the phone with the account is 09052299785 ….My account details is George damilare acc #3066220940 ref # 10942536048987


  245. good day pls this is decoder number 2003625665 I’ve paid some of the Chanel no volume while some are not showing I’ve search many times still no way what will I do..

  246. good day pls this is decoder number 2003625665 I’ve paid some of the Chanel no volume while some are not showing I’ve search many times still no way what will I do.. your phone line is not connecting too

  247. Hello ,

    I made a payment of #1900 since 8 days ago and i couldn’t watch any stations after i paid , It was online transaction i used to make the payment and i need your assistance with this but i’m not the owner of the Gotv , I assisted my friend to make the payment and his name is martins omuvie , The IUC Number is 2022212252 and the phone with the account is 09052299785 ….My account details is George damilare acc #3066220940 ref # 10942536048987


  248. Gotv, I have subscribe N1,900 since on 30/10/2017 please activate as soon as possible. My iuc no.2009581452.

  249. Come gotv you people are getting on my naive why are you people treating us like this I subscribe I can seem to get the station I subscribe this is fraud .you better check yourself I am getting tired of all this nonsense. It will use the all Dayton search at the end nothing. You people must go. Thank God tstv is here.

  250. Please I subscribed for 1,900 Gotv package yesterday afternoon being 3rd of November using quick teller but my channels are still showing scrambled. Kindly help me out please. my IUC number is 2020729018 and phone number is 08064243767. Thanks.

  251. I subscribe yesterday… 3rd November via first bank mobile app for gotv plus and till now it has not shown…. Still showing E16-service is currently scrambled. My IUC number is 2020767455

  252. Pls I just recharged my decoder and its showing No service found. Pls what could be wrong

  253. My name is Bamidele Modupe, I made payment for gotv on the 6th of Nov,through gtbank and it was successful yet it still showing error code,pls kindly assist me in solving this problem, my IUC NO. 2019469666
    PHONE NO. 0877269559
    PAYMENT REF: 888824876527. THANKS

  254. good morning
    i subcribe my gotv from my back account with d sum of #1800 than i later find out that it was #1900 so what can i do
    secondly the chennels have not come up is about 45mins now
    here is my card number 2028661238

  255. pls am waiting ur reply

  256. Please why is my Gotv always scanning half of the channels

  257. Pls my gotv is not working still, nothing is showing,sinc 6th of November, does dat means I have wasted 1900? Pls so something about this. My name is Bamidele Modupe
    My IUC no. 2019469666

  258. I paid for my Gotv monthly subscription through internet banking on 13th November 2017 and it was successful but till now the line remains scrambled. My iuc number is 4601584552, & phone number, 08033113122 Rev J O Ajayi. Kindly do something about it

  259. I do my gotv monthly subscription yesterday 14 November, since yesterday i don’t have access to watch 1900# i pay for why this pls gotv quickly do something to it pls, this is my IUC Number 2022247953 my phone number 07033964745

  260. umar aliyu mohammed

    my problem with gotv they repitation of movie pls am not happy with that pls gotv take note and do sometin before sometin happen o social media

  261. I have been trying to recharge my GOTV subscription but not successful using USSD. Kindly assist

  262. Ibrahim Kafayat Abeni

    Hi I just subscribed and its showing subscription expired, my iuc number 4613260489,my phone number is 08050596786

  263. I payed for gotvmax last month which is 3800 I expected it to last for two months or better still an additional program but didn’t get any I was cut off once it lasted for a month, I overlooked it and payed for another subscription of1900 yesterday being 17th of November 2017 but am yet to get value till now, d both payments were done thru internet banking, my iuc number 2029037689 Nelson sei-can, kindly look into it pls

  264. I paid for my Gotv subscription of 1,900 on 17th November since then I view my channels is showing E16 error IUC no; 4613820363
    Phone no:08063885159
    Nwaobasi c j

  265. I subscribed for a friend GOTV MAX Yesterday Night which is the 19th of November using my Access bank Mobile App and till this Moment It is still showing the E16 error Code.. Please Help .. Maybe their Customer line that goes through will help.. here is the IUC number : 4623264762

    The Money has be deducted from my Account and still Yet its not working. Too Bad please help. to clear the error message

  266. GoTv, pls. rectify my problem. I subscribed for 1900 package on 17th Nov., and i got msg that is was successful ,but up till now,my programs are not showing. Shows me scrambled channels.
    My code – 2029067238
    Pls. help.

  267. Good evening sir/ma.
    My wife has paid the monthly subscription fee of N2000 in one of your agents offices in Ikorodu since last week Thursday 16th of November but none of the channels has come up till now.
    When she went back to lodge complaint regarding the issue, the lady she paid to said it was network problem and assured her that soonest the decoder would receive signals. She even demanded for GOTV contact but the lady refused to give her saying there was no need for that.

    Please I would like to know what the problem is because this is really unprecedented since we have been subscribing. Our decoder IUC no is 2005167920 registered with the name Abdulazeez Mojeed.

    I shall expect your response very soon.


  268. I subscribed online through my zenith account but is not yet decorder no is 2004432211. My phone no is 08030582883. Thanks for your cooperation

  269. I just recharge my subscription on d 21st November and since then, nothing is showing.pls gotv do iuc number is 4622576435 and my number is 08171172267

  270. Pls connect me ,I just pay from my diamond bank account, ICU number is 2016013419,thanks

  271. Pls I subscribed today since 3pm in the afternoon and is showing subscription expired my IUC no is 2020763763 and my phone number is 07031894066.

  272. I subscribed my gotv since on the 14th I haven’t been able to use it, it keeps showing no channel found My IUC number is 4613860133 phone no 09054290311

  273. Onigbogi Tosin Isaac

    I made a payment of N3,900 for the Gotv Max subscription. The payment was made on 17th Nov. 2017. My current subscription of Gotv plus expired today. Kindly upgrade to Gotv max and reactive my account. My IUC number is 4613025787. City: Lagos,

  274. I subscribe yesterday 25/11/2017 thru candidseed network 08123253274 at Apata Ibadan opp. First bank nnpc road. My 4601795901, my phone no.08090863485(not functioning any more). Up till now, decoder is yet unconnected. Kindly Assist.

  275. Please I don’t understand this gtv I made payments since morning uptill now nothing is showing what kind of service is this 07062347184 2028783703

  276. good evening, pls I did my GOTV subscription at a near office on Thursday 30th Nov, but is not yet coming iuc NOS are(David boh ekaeso 4613612094 ) …. (jimmy uro ekop 4613233712)

  277. Please I paid for my subscription 3 hours ago via online Zenith bank up till now my gotv is not working IUC number is 4622304676 .please kindly help to resolve the problem am not happy.08038678693

  278. I did a subscription yesterday I was debited 2000 ,no channels were showing ,I called customer care only for them to tell me that it has not reflected in my account and I wonder why. .this is my iuc number number 08078110975..please if you can rectify it do…

    1. This is the payment ref no:10942541066774

  279. I subscribed yesterday up till now my decoder is still displaying E16.I called customer care number it was saying my account is having problem.

    My particular is as follows:
    Name :-jude ani

    IUC No :- 2021994335

    Kindly do the needful and reactivate my account.


  280. I received an SMS from Gotv last month (November 2017)that if I subscribed before the expiration of my subscription which was due to expire early November, 2017, I would be given one extra month
    which would expire on the 31 January, 2018.I quickly made the subscription of N1900.00, but I was surprised yesterday(12/12/2017) that all my channels, except NTA was taken off.
    I feel that by this act, Gotv has breached the terms of agreement and should compensate me for it immediately. My IUC No. 4613488512. Ali Felix Abdul.

  281. Hello pls I subscribe my Gotv 2hrs Ago and it’s not been activated pls my IUC 2028704761

  282. I subscribed yesterday, but I’m not connected yet.
    the error message is Code E16

  283. I subscribed on Saturday, the subscription came up but since Sunday it has started showing E16 till now

  284. I subscribed the early hour of today 22/12/2017, but I’m not connected yet.
    the error message is Code E16
    I U C 4622432796

  285. Please my remote is not working i can’t change channels. It is only volume and exit button that is working and my subscription is wasting.. I have called customers care line but no response. ur urgent intervention is needed please.IUC no 4620887500

  286. I subscribed to 1900 package on 20/12, and still today my decoder is showing error 16, I’ve tried through onscreen advert but it says account can’t be restore try again
    IUC number 4613206144

  287. I subscribed on 24th December and I’m still getting e16 notifications, my is number is 4613596147

  288. I subscribe to my GOTV but I can’t find any channel on it please help IUC 2018797304 name phone 08060269268

  289. I made payment this morning via an agent #3900 for gotv max uptill now am still cut off kindly reconnect me as soon as possible.
    IUC 2022304394

  290. Alao Rahmatu Ngozi

    I subscribed today via my zenith account and 2k has been deducted since 1,pm and it’s still giving me the error message. Please reconnect me IUC 2019402655

  291. I can’t reset e16 in my Decoder. This is my iuc number 4623312197, pls assist me

  292. 4613117428
    I paid in December for the promo you offered till end of February. Yesterday I saw error code E16 till now

  293. Pls I mistakenly click on dstv with my Gotv iuc number 2021762227 what can I do I recharge online and have been depicted

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