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Gtbank Customer Care ~ How To Contact GTB Helpline Service in Nigeria via Live Chat, Email Address, Phone Numbers, Social Media Accounts & Website

Gtbank Customer Care ~ How To Contact GTB Helpline Service in Nigeria via Live Chat, Email Address, Phone Numbers, Social Media Accounts & Website.

Guaranty trust bank is the best bank in Nigeria as far as excellent customer service and tech integration into banking system is concerned. I have been banking with them for the past 7 years and i couldn’t be more thrilled with their mode of operation. Here on Naij Naira, we have talked a lot about gtbank which include online or internet banking, mobile banking, exchange rates, 737 simple banking etc. Today i am glad to be talking about gtbank customer care contacts which include phone numbers, email addresses, Social Media accounts, website and how to live chat with GTB. gtbank customer care

Gtbank Customer Service Contacts Details.

Guaranty trust bank has made available series of ways to contact their customer care agents in case of any emergency, complaints and enquiries. With the Gt contact details i will be sharing in this article, you can easily contact them at the comfort of your home. Meaning you do not have to waste transport to any of their branches or your time queuing.

This action was taking to reduce the number of customers visiting banks just to resolve some minor problems. You can reach Gtbank Nigeria customer service online via any of their social media accounts which include Facebook & Twitter, via their official website and email address.

You can also reach them offline via any of the contact phone numbers i will be dropping below.

Gtbank Customer Care Number.

One of the fastest way to reach gtb for enquiries and complaints is via gtbank customer care mobile phone number or service line. It is also the only way to contact them offline. You can contact gt connect, the guaranty contact center via the numbers below.

  • Gt Connect: 08039003900.
  • Gtb Connect: 0700482666328.
  • Gtbank Connect: 08029002900.
  • Gt Bank Connect: 014480000.

The above numbers are available 24hours in a day, 7 days in a week (24/7) even on weekends and public holidays.

Gtbank Customer Service Email Addresses.

If you are contacting Gtbank via their enquiry and complaint email addresses, you should know it might take up to 10 hours sometimes 24 hours for them to reply you. It is not my preferred gtbank online customer care. Anyways, reach Gtbank via any of the email below.

  • Email for Enquiries: enquiries@gtbank.com.
  • Email for Complaints: complaints@gtbank.com.

Gtbank Website & Live Chat.

You can also contact guaranty trust bank via their online portal and chat with them live. Visit gtbank customer care website page below to chat with them live.

  • Website: gtbank.com/.
  • Customer Service Page: gtbank.com/help-centre.

To chat with their agents live, navigate to the above page and scroll down to Gtbank help center sub heading. Under it are options to call, email or chat with gtb. Click on the chat option and input Name, E-mail, Phone number, subject and message.

Gtbank Customer Care Social Media Accounts.

The best and fastest way to contact gtbank online is via their social media accounts. Facebook and Twitter to be precise.

  • Facebook: facebook.com/gtbank.
  • Twitter: twitter.com/gtbank_help.

There you have it on how to contact gtbank customer care in Nigeria. Kindly share this article with your friends and family using the social sharing buttons below.

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Updated: January 4, 2018 — 7:02 am

20 Comments

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  1. Okoromi Lucky Enaiho

    GTB is a bank of future and so anyone banking with GTB is on the right part and has nothing to fear.

  2. pls I need to talk to the customer care agent or person, I can any body assist me with their number.

  3. There was an error in the transaction of my current account between 2nd and 3rd November 2017,#35000 was deducted from my money without withdrawal

  4. Pls I need the code on how to recharge my phone from my gtbank account

  5. Please, have been making series of uncounted efforts to have my account reactivated with gt bank, have done all the needful, but hence,to no avail.

  6. Please I wanted to recharge my line through my GTBank account with #200, but they have deducted the money without the card why?

  7. SABITU TEMITOPE MARYAM

    I am trying to buy goods on line out side the country it’s saying my card number is no valid

  8. Hello, customer care pls assist me with sort code for Gt bank Maiduguri branch. Thank you.

  9. I made I recharge to a third party number via short code on my account. I was debited but the person didn’t receive the card.

  10. Gtb I seriously need your help right now, I did a transfer of funds to different first bank account since yesterday and till now they have not yet seen the money and you my bank have deduct the money.

  11. Adisa Olabisi Kafilat

    Please, there’s an error in my transaction on 1st December, 2017 where I make a transfer of #3,000 but I was debited #4,000. I need you to please look into it

  12. Hello gtbank I have been trying to call you guys so that I will be able to lay a complain about scam alart of your constumer,I was scam 50k from one Mr 0151206516 gtb, Osahon Harrison,please you guys should block this man account he is a fraud

  13. Goodday Sir’Ma,
    I am a GTB user,though uses savings account at the moment but would like to know about some things which are:
    1)Can I still open a fixed account separately aside the savings account am using?

    2)What are the perequisutes or documents needed to open a fixed deposit account?

    3)What is the minimum interval or time after depositing some amount into the account at which one could withdraw later be it partial or in totality?

    4)Please what is the interest or dividend rate like, be it per week or per month or per year take for instance if one fixed a sum of 1million.

    Thanks in anticipation for your prompt response.

  14. Olanrewaju abass olapeju

    I want my ID pin

  15. How will I upgrade my account

  16. please help out! i was trying to connect to customes since morning but i cou’ldnt get trough, i try to credit my bet9ja with sum of #500 this aftnoon with my master card and token, but i was suprise that they charge my bank account with that #500 i requsted for and without credit my bet9ja account,

  17. please i open account since last week and up till nw you people didn’t sent me the account number please i need it so very urgent

  18. Omolola Akinrinmade

    Pls I need my BVN no. Pls I will be so glad if you can send it to my mail. Thanks

  19. Bagudu Samaila Lafia

    I tried withdrawing cash from Unity bank using my GTbank ATM, I was not paid but the money was deducted from my account. The transaction was done on sunday 14th January, 2018. The amount i was to withdraw was N2000. My account number is 0128860615, and my phone number is 08036403018. I am waiting for your response. Thanks

  20. SALMAN Abdulwaheed A.

    71, Onagun Compound,
    Pakata road,
    Ilorin.
    4th Feb, 2018

    The Management
    of Gtbank Plc.

    Dear Sir /Maa,
    COMPLAIN ABOUT BVN LINKING WITH OTHER BANK
    my name is SALMAN ABDULWAHEED AMUSA. having account number 0034820747, Phone number 08062171170 with BVN no 22168259533. I have been operating account with Gtbank since some years ago. My complaints is that, the voters card I used to opened my account then has spelling errors in Surname and Date of birth. My surname was written then as SALIMON and date of birth as 18/01/1988. I went to Gtbank University Of Ilorin Branch with court affidavit to lunched complain to customer care and I was told to check back in two weeks. After two weeks, I went there for repply and officer told me to go to Gtbank Unity Branch in Ilorin for proper update. I went to Unity branch met with Mr. Akinola Babatunde as my bank account officer, he printed some documents I filled in Unilorin branch and told me that the issue/complain/ correction was successfully rectified.
    Infact, the new ATM card I requested for beared my real name at the same time Gtbank usually wishes me happy birthday in every FEBRUARY 12, which is my real date since 2016 which shows that the issue has been rectified.
    Now! Nysc opened salary account for me with ACCESS BANK. I gave them my BVN number but when they linked my BVN, the information/data they retrived/printed shows the data the old data I supplied with that voters card I used and I asked Access Bank Officer that, in this situation what is the next thing to do? Even, I showed him my ATM written with correct name, checked my account balance on phone shows my real name to him as evidence also but he said, I should go back to Gtbank again for complain.
    But, Unfortunate enough for me, no Gtbank branch at all in Ekiti state where I’m serving and I don’t have any money again with me than salary money which I want to transfer to my Gtbank account. Pls help me solve this problem ooooo.
    God bless Gtbank, Staff and Management of Bank. Thanks

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