Home » Tech » GoTv Customer Care ~ Number & Live Chat {2024}

GoTv Customer Care ~ Number & Live Chat {2024}

by NaijNaira

Here Is The Easy Money-Making Trick Everyone Is Talking About! Learn More Here!

This is for everyone, either you are a GoTv user (old or new) or not. You will be able to get through to them with any of the GoTv customer care contacts i will drop in this article.

There are number of reasons you might want to contact GoTv Nigeria or any other branch, it can be to make enquiry on how much is gotv decoder in Nigeria, how to subscribe for gotv in Nigeria, gotv bouquet Nigeria, gotv stations, gotv packages, gotv channels, gotv Nigeria online payment etc.

Which ever reasons it is, you can easily contact GoTv self care via their official phone number, social media account, email address or live chat on their website.

Most new customers often enlist for immediate assistance of GoTv customer service agent on installation and subscription payment, while old users need it for discrepancies in services or other products.

GoTv Customer Care: Phone Number, Email & Social Accounts

1.) GOTv Contact Centre Phone Number: (08039044688). It is worth pointing out that you will be charge at the normal call rate depending on your mobile network and tariff plan you are using on it. It is faster to get through to GoTv Nigeria customer care via this phone number.

2.) Email Address: (nigeria@gotv.co.za). This might not be the best way to contact GoTv here in Nigeria, because it takes them hours to reply you. But if you are short on airtime for all the enquiries, complaint or requests you want to make, you can then use this channel.

3.) GoTv Care Social Accounts: It is the fastest and most convenient way to contact GoTv Nigeria. They will answer you in minutes and you can ask anything about their products and services.

  • GoTv Twitter Customer care: (http://twitter.com/gotvng).
  • GoTv Facebook Customer Contact.

4.) GoTv Nigeria Website: (nigeria.gotvafrica.com). You can first make personal enquiry on their website before you contact them. You can also use the live chat channel on their website for more information about them. For those in Kenya, Zambia, Uganda, Malawi etc click/tap on the drop down menu at the top right corner of the website and select your country.

5.) GoTv Customer Service Contact Address: You can also visit their physical address in Nigeria at Plot 1381 Tiamiyu Savage Street Victoria Island Lagos State.


Contact GoTv directly for immediate assistance, make enquiry and service support. That’s all on how to contact GoTv in Nigeria. Do let us know if you have a problem with any of the above gotv contact details above.

In the meantime, see all the Gotv Jolli channels and Gotv Jinja channels in those posts.



oladiji samuel October 1, 2016 - 7:18 am

i have problem with my decoder. Someone pick it . I want u to block it or how can i get another decoder without antenna

Naij Naira October 1, 2016 - 12:20 pm

Kindly contact GoTv using any of the above customer care details.

Njoku June 17, 2020 - 10:22 pm

Good evening please i did my subscription yesterday and till now is not showing have tried calling your numbers and not is going .my icu number is 7035337662

Ankele Adamu November 21, 2020 - 6:01 pm

Hi I subscribed on GOTV since yesterday and up till is not showing. My IUC 4622684064.assist me.

Seyifunmi July 17, 2020 - 1:20 pm

Hi. I subscribed on my gotv yesterday and till now my account is still suspended. My IUC no is 7525358594

Mbuka Ahamefula prince March 29, 2018 - 12:28 pm

I subscribed my gotv yet is not showing iuc 2003643731.my contact 08035832284

BOLA MALVIN March 23, 2020 - 10:36 am

Pls I paid for my subscription and for 2days now it hasn’t shown any channel… Do something pls IUC:7032297815

Chioma March 24, 2020 - 3:17 pm

Pls i paid for subscription n it is nt showing pls help 7032578908

Emmanuel Olabisi March 31, 2020 - 9:45 pm

Honestly, I am becoming tired of Dstv. If only another digital television services provider can emerge, I will have swerved.
I subscribe my Dstv on Saturday, the 28 of march 2020, but till this moment, I am yet to watch something good except channel 100..

Rasaq Olayemi March 31, 2020 - 10:40 pm

Kindly give them time. It’s because of the situation of things. A lot of customers for very few agents that are on duty at each particular time.

Elo Edward April 3, 2020 - 3:25 pm

Pls I have paid for my Gotv with my smart number as7032623889.pls help me do the needful. Mr Elo is my name and no is 08030909920

Mary John March 30, 2020 - 9:56 am

I subscribe my gotv since yesterday till now is still showing error 16 code,
Please help. IUC: 7032631291

Alice patrick April 21, 2020 - 10:02 pm

I recharge my gotv iuc 7035047772 on gotv lite package but still have e16 on my screen.
Pls downgrade. Name is Alice Patrick. Your customer care number is not connecting neither your gotv app. On trying to access my account, it boots all day.

chioma October 5, 2016 - 5:35 am

I have paid for my subscription but yet is not showing pls do something IUC no-2022089430. Mrs. Chioma

Naij Naira October 7, 2016 - 4:28 pm

Kindly wait for some hours Ma’am, it will come up.

Ude Sunday June 2, 2017 - 11:53 am

I recharged my GOtv today 2/6/17 through internet bank. I made the transaction through stanbic internet banking and it was successfull yet it still showing error code 16. please kindly assist me in resolving this problem. phone number 08164335645, IUC number 4601454733 thanks.

Monday kure October 2, 2017 - 6:20 am

I subscribe my gotv on 1.Oct.2017. Through my first bank mobile app, and it was successful, but I’ve not reconnected. My iuc number is 2019422928. My phone number is 08062658318. Pls help me out.

lanre rilwan September 21, 2019 - 3:48 am

I subscribed my gotv on 19-09- but is not showing yet my iuc number is 7032366416 pls do something.

TIJANI BABATUNDE October 7, 2016 - 7:24 am

ear sir/ma,

I subscribed for the 3 months consequently without missing anyone from July – August as you promised that October will be given free.I received text message from Gotv that i have been rewarded for the month of October free but up till now my decoder is still displaying E16.I called customer care number it was saying my account is having problem.

My particular is as follows:
Name :-
IUC No :- 2004425450

Kindly do the needful and reactivate my account.


Okenyi buchi October 8, 2016 - 8:28 am

I paid via first bank mobile app for gotv plus for a friend, it hasnt shown up

Adebimpe October 2, 2019 - 10:41 am

I have been having issues with my channel 5 which is the Yoruba station since last month, it is not showing at all,. It keeps showing invalid station and i have paid what is the matter and how do I resolve it please. IUC no is 4613530389. Thank you.

Okenyi buchi October 8, 2016 - 8:29 am

I paid via first bank mobile app for gotv plus for a friend, it hasnt shown up iuc no 4623820720

Monica Arifalo October 10, 2016 - 10:36 am

I have the same problem with Mr Tijani above.iuc no 2003020214.

olamide October 21, 2016 - 8:41 pm

good evening sir/ma,

pls can we have a station that shows Christian movies on gotv.



abubakar October 22, 2016 - 8:44 pm

i have subscribed for a gotv value package but yet i couldn’t get the said Arewa 24 channel. Can anyone help

Precious December 26, 2020 - 6:54 pm

I subscribed my gotv on Thursday by8:52pm but it is not showing at all Iuc no 7035384026

Ademola Akinnola October 27, 2016 - 12:52 pm

I subscribe to my GOTV number 4620963860 on Tuesday 26th of October with 1,900 only, up till now is only showing channels of 1,200 only,

kindly help me to rectify it since i subscribe online through my FCMB account,


Ochegu October 29, 2016 - 1:16 pm

I subscribed yesterday but can’t still watch my decoder. Iuc no.4620832179. do something quick

Ibrahim November 5, 2016 - 7:19 am

I subscribe yesterday with Gtbank master card..I can’t watch any channel till now..iuc no 4622534923…gotv do somethin b4 we start unlike u on social network

samuel gumbo November 6, 2016 - 3:44 am

l subscribe on 04 this month through airtel money there is nothing swowing. luc no 20043781069

Kenneth August 27, 2019 - 5:42 pm

I can’t recharge this decoder with Inc 7031816900. I called the gotv online service to know what the problem is but to no avail, pls work on the decoder so that I can recharge. The name on the account is Edet

Akpunonu felix 08033281890 November 13, 2016 - 11:27 am

Please, am a customer to your company service gotv, I usually paid for the subscription through Ojo Alaba international market office but presently I lack sufficient staffs, and due to the advices from your staff that usually call I decided to pay through my mobile transfer on Saturday evening but made a mistake in my code. The wrong code use is 41613798920  but my correct code is 4613798920 phone no 08033281890, will be happy if am attended to as soon as possible.  Thank you

oma Ajatiton November 16, 2016 - 6:18 am

gud morning, am a Gotv subscriber, I made wrong payment to my old Gotv 2005095441 instead of d new one which is 4622692968 if u can pls help me to transfer d payment to d new one

Francis Anaetoh November 17, 2016 - 8:13 am

Good day. Gotv subscriber with IUC no. 2021723333 resident in Enugu. I’ve been experiencing incomplete channels (23 instead of 52) for over 24 hours now. How can it be rectified? Signal strength is 90%

celestine September 27, 2017 - 5:53 pm

I have been getting incomplete channels. I only get 23 channels instead of 53. My gotv IUC number ís 2021975022.Pls what is the problem? It has been so for 2months. Pls rectify ít. Thanks

Adekunle Agbaje November 17, 2016 - 10:38 pm

Paid through gtb card on 16/22/16 night up till now I’d still showing E16, pls help resolve ASAP
IUC NO: 2017264995.

odewole adeola November 19, 2016 - 5:33 pm

I subscribe since morning paid 1800 but till now it has not come up pls

eze kenneth November 19, 2016 - 8:16 pm

why is gotv sport 2 not showing or displaying it says blocked for this country many stations like that?

Odunsi Idowu November 22, 2016 - 9:49 pm

I paid on line to recharge my Gotv but up till now no station is showing. Iuc no.4613718591.

Adeyemo OLUSOLA. November 27, 2016 - 11:57 am

I subscribe to Gotv lite package this morning through my first mobile package. The decoder is not coming up. I couldn’t watch any station. I paid, but up till now, I couldn’t watch anything. Please come to our aid.

Jane otiede November 28, 2016 - 9:10 am

My Gotv channels are not complete. I can not see channel E,channel 61,channel 5.Pls help me restore this channel.and I subscribed for Gotv 1200

sulaiman December 9, 2016 - 1:02 pm

I subscribe yesterday I haven’t been able to watch anything and I have spent extra #500 card calling ur customers care

Grace Fegalo December 9, 2016 - 7:40 pm

Hello, I subscribed 1800 twice via my bank 1st Bank unknowingly….though it’s showing but I want to know what happens to the second 1800 that left my account.
IUC number is: 4613024520

Afure Akpofure December 14, 2016 - 2:01 pm

Good day. I subscribed gotv annual package, but I havent received any channels. please help me reactivate my decorder and clear the error message. thanks
my iuc number is 2022217805

Mary Paul Frank Aronokhale December 14, 2016 - 6:48 pm

Plz help me to reverse if possible. My IUC number is 4613124719 but I mistakenly subscribe to these IUC 4613124716 for one month. I need your assistance plz.thank you

Oluwaseun December 16, 2016 - 3:25 pm

I subscribed yesterday 15/12/16 with #1900 and since then the gotv is not coming up,always showing E16 error code.I have tried *288*1# for several time,with no avail.The customer care refused to pick my calls having trying for hours.
please,help out.
IUC NO:4601893254.

Tony udo December 18, 2016 - 10:37 am

Hw will I subscript my gotv for now

Ezekiel December 22, 2016 - 3:47 pm

Ezekiel from Port harcourt. Please I subscribed with 1800 on 18th December 2016 it has not shown up, my no is 2003643313

temitope December 23, 2016 - 2:57 pm

Am. Temitope odunwo Pls I subscribe my gotv 1800 on Monday with iuc 2018981597. And am not able to accessed d whole station

David CHIMA December 23, 2016 - 6:47 pm

why is that its difficult to have all the the channels showing after subscription, only about six irrelevant channels are on. kindly work on it. my iuc number is 4613686308. its so frustrating not to have access to what u paid for.

Mavis December 24, 2016 - 10:05 am

I subscribe 1800 for a week now n all i get is 25 stations instead of 52 and d signal strength is 90%. please Gotv what is the problem? Am tired

Mavis Pretty December 24, 2016 - 10:12 am

I subscribe for 1800 and all i get is 25 stations instead of 52. Am tired of Gotv. i spent about #400 calling their customer care no response.

Macaulay December 24, 2016 - 1:14 pm

I have just bought gotv but it hasn’t show and other necessary things has been done. IUC 2028621108 Name Macaulay

Amazu December 25, 2016 - 7:26 pm

I subscribed N1,800 this noon and still experiencing E16 error. IUC 4613234263

Emmanuel Iweuno December 26, 2016 - 11:52 am

I subscribe using quick teller #1900 yesterday 25/12/2016 late in the evening but it’s not coming up… Feeling frustrated about the whole thing… Gotv pls act fast on it. iuc no:4621006535.location:Lagos.

gisanrin yetunde balogun December 31, 2016 - 8:23 am

I didn’t enjoy my Gotv channels is not coming up must especially zworld pls channel25 pls do something already subscribe . 2022097894 pls

Muyiwa Olawuyi January 2, 2017 - 8:01 am

Good morning, I subscribed last night and my GOTV did not connected pls your attention is urgently needed, IUC no;4601845392 and my phone no;08164933943

Edokpayi Jimoh January 2, 2017 - 4:28 pm

Gudevening, I also subscrible since yesterday evening up till this period no connection after scan for several time. kindly attention to my complain urgent decoder No 2017757955

emmanuel harry January 2, 2017 - 9:34 pm

Gudevening, I also subscrible through first bank app since around 10:02pm this evening up till this period no connection after scan for several time. kindly attention to my complain urgent decoder No 2021775016, ref no; 1094559219007

eke January 3, 2017 - 7:29 am

Please I subscribe since 24december still showing E16, please help. Iuc no is 4613191003

Annie umoru January 4, 2017 - 10:18 am

I subscribed using access mobile 1900 on the 30th ,since it was expiring on the 1ST of January but till date nothing is showing

linda January 6, 2017 - 2:53 am

I subscribed using first bank app 1800 is still not showing anything, Pls kindly attend to me it’s urgent.my iuc number is 2019291521 REF:1094259459313

calista chinonso amaechi January 6, 2017 - 3:57 pm

Please,I subscribed using access mobile,they even debited me #2000,BT since 10:46am that I subscribed till nw, it’s still showing E16 error message. Pls do something about it or you return my money, this is frustrating. My Iuc number is 2021727765

Elechi Kingsley Obioma January 6, 2017 - 4:13 pm

Hi gotv.
Am Elechi Kingsley, I subscribed on d 4th of January 2017,my previous subscription was suppose to expire on d 6th of January 2017,afta subscribing I stil can’t get d full channels asin even d ones left are not showing anytin.here is my iuc no-2009391599.here is my quickteller no. 1016U1701040008317565. Pls treate as urgent. Here’s my phone no. 08062080183. Thank you

Juliet January 7, 2017 - 7:05 am

I subscribe on the 4th January 2017, after subscribing the full channel are not showing anything here is my iuc no 4623396105 plz treate as urgent..

Smilingstar January 9, 2017 - 5:02 pm

I subscribed with 1800 using access mobile app to gotv lite monthly on d 6th of Jan,instead of gotv plus package…Gotv pls help me rectify d mistake..I av just very few stations showing&E16 msg….. Pls help me reverse it to Gotv plus package…

Onyebuchi January 12, 2017 - 8:09 am

I recharge true my bank app it haven’t show

anjorin bisola January 19, 2017 - 3:12 pm

I subscribe my gotv through my access bank mobile yesterday night around 9:14pm which I did Gotv lite monthly instead of Gotv plus it was successful they debited me of 1,900 and its still showing that my subscription is scrambled I called the bank they said I should contact Gotv that at their end it was successful my iuc number is 2028668620 and the bank gave me I’d number to locate it that my transaction was successful the I’d number is 1031ab148477034896824549 my name is anjorin bisola my husband name he used to buy the Gotv is akintunde afeez his number is 08066978926.

James abayomi joseph January 20, 2017 - 4:01 pm

Good afternoon. My gotv started displaying no network. And my subscription remain 2days to expire.I just reload 30minutes ago.still kee displaying the same thing. IUC no 2018790861
Name is James abayomi joseph

Anita January 20, 2017 - 6:01 pm

Pls for the past 7 days now my children cartoon channels are not showing…..have reboot the decoder many times, pls urgent treat is needed here ad my children will not allow me have peace …..IUC 2028615150 or call me to 08052684375

Innocent January 22, 2017 - 6:05 pm

Good day, I subscribed since on the 23 dec 2016, and the subscription is to expiry on the 23 of jan 2017. Still nothing to enjoy, because it has not been showing and even when it comes on it stops at some point and doesn’t show. Even after following the clear error code procedures and resetting. My IUC no is 2005177317

Adewale Adekunle January 25, 2017 - 6:40 pm

I subscribe yesterday and my account was debited and up till now I keep seeing the e16 message. My iuc number 2002962461 . I would appreciate if you work on it immediately . Thanks

adenuga adepoju January 26, 2017 - 7:52 pm

have paid for my subscription today but yet is not showing pls do something
IUC no-2017134910 adepoju adenuga from ikorodu my phone number is 08128981332

AYOBI DAVID January 28, 2017 - 6:41 pm

I have paid my subscription , it for Since January 23, 2017 . but still not showing My IUC number is 4613386695 . You can reach me via my line 08059775755 and 07082510623

Akinniran Olayinka David January 28, 2017 - 7:21 pm

My name is Akinniran Olayinka David, my IUC number is 2022360892, I bought this decoder on Thursday morning at d rate of 7k but the woman that sold it for me told me she will do something about it but up till now, nothing has been done, my number is 09059036022, pls do something abt it urgent.

okunola femi January 30, 2017 - 8:41 pm

Have subscribed 1,200 in 3 days ago now it’s still scrambled and this always happened each time i paid and have spent 1000 airtimes today to reach u guys yet its still the same and im really upset here because you guys sent me messages when it was expired and when i paid you would sent messages but for you guys to clear this shit you won’t and i can’t continues this way…my IUC 4613661195 please work it now before i throw this shit in to river here or stop wasting my money on this shit every month damn it

Adesina Caroline January 31, 2017 - 9:30 am

Morning GOtv…
I subscribed since on Sunday night and its not showing and I agev used on my airtime to call your representative and still nothing…. My IUC NO:4613175221 PLEASE YOU GUYS SGOYLD SOMTHING…

Mayowa January 31, 2017 - 9:20 pm

I paid for subscription since Sunday 22.01.2017 but yet to be reactivated despite series of SMS requests.
Is Gotv having a problem?
IUC – 2020796235

Prince Tongo February 4, 2017 - 2:19 pm

I paid for subscription since last night nd uptil now is still not showing…..rather its showing expired and my decoder was on wen reactivated it….my Uc number is 4601746297….pls attend to it as soon as possible….

Esther February 6, 2017 - 7:26 pm

I subscribed for monthly lite since on Saturday morning frm my umobile nd its still showing E16
Iuc no 4601661534
Pls do something
Though its been a while we used it, but that shouldn’t be a problem since na my property
Urgency biko

Adebiyi Adeola Yemisi February 7, 2017 - 8:51 pm

Please , my zeaworld and some useful station is not working since morning, and I miss all my zeaworld films. Please help me fix it. I think it’s some gotv user in Osogbo

Jacinta February 8, 2017 - 9:01 am

Pls i only get 24 channels on my gotv, this is my IUC 4601495509.pls rectify

DADA February 10, 2017 - 6:54 am

Please i want to use scratch card, what are the steps?

Bello Kenneth February 12, 2017 - 11:05 am

I subscribe on Friday 10th February 2016 and they are telling me ma subscription has expired. my IUC no is 2015896346

Okoro February 14, 2017 - 3:55 am

I subscribe through my account app on my phone yesterday and it haven’t shown and I can’t clear my error code

Nkem Uche February 14, 2017 - 1:11 pm

I subscribed for gotv plus yesterday 13/02/17 with #1800 and since then the gotv is not coming up, always showing has expired. I have tried *288*1# for several time, with no avail. I have exhausted my credit on calling customer care and they refused to pick my calls having trying for hours.
please, help out.
IUC NO:2020676954.

Nkem Uche February 14, 2017 - 1:22 pm

My gotv lite is still active, but i decided to switched to gotv plus since yesterday which i paid 1800 through diamond bank mobile app, and I have been debited from Diamond bank, i have been using my mobile to subscribe for long without complain. my IUC No 2020676954, pls kindly assist to activate. tnx

Olanite February 14, 2017 - 1:50 pm

This is serious, I have subscribed since Feb 7th 2017 but until now I have no access! Not activated but shown error E16.Do something quick. My IUC:2020865323. Thanks for quick response.

Taiwo Baba oniigiagbon February 17, 2017 - 3:20 pm

I subscribed on my Gotv today, 17th of February, 2017. I made the payment 2hours ago but at the moment my decoder didn’t show these channels I paid for. My IUC number is 2018928845. The payment was made via online banking.

Hope to hear from you soon.

ODUNSI JOSHUA OBAFEMI February 20, 2017 - 6:25 pm

Good evening,

Kindly find the mail below; the payment instruction from quick teller and assist on the above as am unable to view stations after making payment.

This happens to be the second time i will send mail on the same issue. I have sent SMS for a RESET and all my effort to get the subscription started was futile.

Kindly advice and assist.

Logo Image


Thank you for your payment!

A successful payment was made for GoTV.
See purchase details below:

IMG Reference No.

IMG Date
02/13/2017 10:26:47

Customer Id 2020986215

Channel Web

Amount ₦ 1,800.00

Warm regards,

Joshua Odunsi

Busari wasiu February 21, 2017 - 1:31 pm

Please, African magic Yoruba and Africa magic urban had been removed from my decoder for some time now. I am paying my bills regularly. My ICU number is 2005104738.i am waiting for your swift response. To be sincere. I am subscribing because of these channels which I have been denied.

Olayeni Valentine February 23, 2017 - 7:04 pm

I have paid for my subscription but yet is no t
showing pls do something IUC no-4601760596

Ajiboye oluwatoyin February 23, 2017 - 7:52 pm

I just subscribed now via my phone but is not showing any channel. It’s showing E16- service is currently scamble. D IUC number is 2022466261. Thk u

Christian Obum February 25, 2017 - 12:29 pm

What is wrong with gotv it seems everybody is having the same issue here please my account details Name Obum IUC 4620863786 I payed #3600 via Zenith mobile transfer last night and my gotv is still not showing

mr shaibu February 25, 2017 - 1:00 pm

I have paid for my subscription, I is not showing please do something. Iuc no 2021895477. Mr audu

Chinweuba.S February 25, 2017 - 1:48 pm

I subscribed since yesterday but it hasn’t shown up uptill now. IUC No – 2022209357

Oyewoleolayemi February 25, 2017 - 1:56 pm

Please I have paid 1800 through quick teller but still showing e16 error I have reset it several times but still saying the same thing my Iuc no is 2022509580 hope to hear from you soon thanks

Ademuyiwa Nurudeen February 25, 2017 - 9:20 pm

This is to notify gotv customer care that, my subscription expired last month and I decided not to subscribe due to one reason or the other, As I decide to put on this evening, I discovered that, the whole channel started showing up to this moment of sending u this mail. I haven’t subscribers,try and revert it or if their is any information regarding this,kindly let me know.My IUC no 4622542809

Robertson uwakwe February 27, 2017 - 2:30 pm

Good day,I subcribed sometime in December and I couldn’t even access any station until it expires,they gave me a reason that I subscribed without turning on my GOTV .. Today now I just subscribed again and my decoder is on and it still the same .. I called the customer care line and no one picked and my credit was burning .. My iuc nos: 2019500896. Pls help me …times are hard .. I don’t even know who to run to pls I beg you

Akinniyi Olawumi February 27, 2017 - 4:56 pm

I also subscribed on Friday’s night the whole channel wz working except bbn till date, it wz jst showing E16-service is currently scrambled nd I payed 1800 through mobile transfer.pls customer care do something asap… IUC number 2021956064

Olalowo Paul February 28, 2017 - 5:43 pm

Please, kindly attend to this problem in my decoder. I have been trying to recharge my IUC Number 2019195856 through my bank account but to confirm the smart card proved abortive. What can I do and does it mean that the decoder is out of use?

Idris February 28, 2017 - 6:42 pm

I subscribed Mon 27 of feb ..all channels are showing but bbn channel 29 is not showing….pls help rectify it…. Iuc number is 2022325694

Fadimu March 2, 2017 - 7:49 am

I subscribe to GoTv plus on 1/3/2017 but channel 29 is showing E-16 error. Could you please rectify. Here is my I.U.C no – 4622742439. Thank you.

Funmi March 5, 2017 - 10:16 am

Please help! I subscribed last month and have been enjoying it for a little while now.. Jus 3days ago, I noticed BBN ain’t on MA channel list anymore.Plz rectify!! Here is MA IUC no- 2009342475.

Desmond March 5, 2017 - 10:36 pm

Please I made a payment 1800 but big brother nija is not showing I have tried the instructions they asked me to do still is not working please help me out b4 my subscribe got exhausted 4601739020

Lynda March 6, 2017 - 9:25 am

I subscribed via gtb internet banking on the 3rd of March 2017 and up till now…its still showing E-16….can someone please help rectify this issue…. Thanks….. my IUC number is 4622446341

Gowon Mariatta March 6, 2017 - 10:53 am

Please I have subscribed for gotv on the 28th of February and now it’s not showing. My iuc number is 2028664674 please rectify it as soon as possible

Ajibade March 6, 2017 - 2:59 pm

My gotv is not showing after sub 4601903441

tanimowo stephen March 6, 2017 - 3:23 pm

I wanted to remove Gotv to go buy startime am tire of Gotv wahala showing only 9 channel I have complained no changes.pls do something b4 I remove it. my iuc Num is 2009591165

Kareem Abiodun March 6, 2017 - 7:40 pm

Pls I Subscribe Since Last Week Friday 5/3/2017 But It Hasn’t Shown Up Till Now IUC NO 4613066566 Thanks

Anyanwu juliet March 7, 2017 - 3:45 pm

Pls I have paid since on the 6th of March and it’s not yet rechargedespite please I need it to be recharged today I made payment on line through mobile transfer my income no is 4613786796

Akinola Bukola March 9, 2017 - 11:03 am

Pls i subscribed for Gotv plus after I paid 1800 through access bank. I noticed the stations given me are 26 majorly local tv stations.my icu is 4622631916

silva March 10, 2017 - 3:24 pm

I usually pay for 3months. I did same on February and they sent a text that my subscription expires tomorrow. Kindly verify my account. ICU. 2022091121

Adeyemi March 11, 2017 - 9:22 am

I subscribed via gtb internet banking on the 9th of March 2017 and up till now…its still showing E-16….can someone please help rectify this issue…. Thanks….. my IUC number is 4613821738

Badejoko March 12, 2017 - 6:54 am

Hi,pls I want to make an enquiries on how to get Gotv and Dstv center. Pls what are the procedure

Adeshina kennele March 13, 2017 - 10:07 am

I have pay for my gotv #1200 from my diamond bank account but not showing iuc 4613494959 Pls kindly help me out since Saturday till today Monday

ojobe olawale azeez March 13, 2017 - 3:03 pm

My gotv channel is not complete wat happen. Dis is my iuc number- 2009354278

chibuzor okafor March 13, 2017 - 6:15 pm

Kindly rectify. I paid my subscription more than 24 hours ago but I am yet to get connected.My iuc number is 2022647401

adekunle March 22, 2017 - 7:39 pm

have subscribe since last two week still not working 4613473511

Ifeanyi March 23, 2017 - 7:23 pm

Kindly be informed that my GOTV with No: 4623415203 was paid with the sum of N1,200 for Gotv Value subscription on 27th February 2017 through my Wema Bank account detailed (Acc No: 0227902444) and till date the said Gotv was not been cracked/activated for its usage.

Perhaps, the said GOTV was bought on 24th of January 2017 and was told that it has 3 months free subscription, unfortunately, after one month it was stopped functioning.

Finally, kindly do the needful and reactivate my account to enable us to enjoy what it was paid for.

Thank You.


CHIBUIKE March 24, 2017 - 7:41 pm

I subscribed via skye bank internet banking on the 23rd of March 2017 and up till now…its still showing E-16….can someone please help rectify this issue…. Thanks….. my IUC number is 2028547215

Afolayayan Michael leo November 19, 2019 - 9:12 pm

I subscribed my gotv yet is not showing iuc 7016558325.my contact 08023641274


Effiong March 30, 2017 - 11:25 am

I paid gotv plus with my wema bank account yesterday 29-3-2017…not yet working till now kindly help me out with that my iuc Number……. 2022068223…..thanks

Abidakun femi April 2, 2017 - 5:10 am

My name is Abidakun femi. I paid 1200 for subscription yesterday. It was showing only three stations. Kindly assist and check. My IUC number 4622703030. Thanks

Noble Pepple April 2, 2017 - 11:06 pm

My name is Noble Pepple, my Iuc no.4601428103 and I have paid my subscription on the 1st of April and till now its not showing. Please kindly address it.

Ike Juliet chizoba April 3, 2017 - 3:55 pm

I paid Gotv plus today 3rd of April with my diamond bank and is not showing plz look into it my IUC number 4623396105 thanks for your quick responses

Kenechukwu April 4, 2017 - 9:06 am

Am a quick teller agent, on March 1st I recharge a customer iuc for #1800 . the no is (4620900584)but the money never reflects, the on 2nd I recharge it again with #1800. Up till now they have not credited the first money. Pls I need this money back thanks

D'ages Boutique April 4, 2017 - 9:50 am

138- Service is unavailable… GoTv No 2029274582. Please help me to rectify it please…

Ojo C. Oluwatoyin April 5, 2017 - 4:49 pm

Good day to you, please l have paid for my subscription but yet is not showing -luc no:2029194883

Faith April 5, 2017 - 4:51 pm

Please I did subscribe yesterday and some of my channels are not displaying, please help.4622444767 here is my ICU number

Omowumi April 5, 2017 - 5:54 pm

Some channels are not showing on my Gotv since monday especall big brother naija.pls I subscribed basically because of channel 29.pls fix this as soon as possible so I can watch the few days left especially the finals on Sunday. Thx
Iuc 4601563845

Deborah Oladeji April 6, 2017 - 10:11 pm

good evening, pls my gotv has not been showing since morning, throughout yesterday I couldn’t watch bbniaja and today its not even showing at all I tried resetting the decoder its not displaying any channel and couldn’t load to find channels, pls help me rectify the problem so I can watch the bbniaja finals on sunday cos dats the main reason I subscribed. Tanx. IUC 2022472725.

okwuanga anthony April 7, 2017 - 5:34 am

2028553902. missing channels on my gotv.

Ademiju April 7, 2017 - 10:39 am

4613252031. Missing channels on mu gotv

Bamidele April 7, 2017 - 3:10 pm

I paid for gotv plus since on 5th of April is not showing till now kindly help. My IUC number is 4613635426

Femi ogunsanwo April 7, 2017 - 6:12 pm

Some channels missing on my 1800 subscription.IUC 4613775199

Juliet April 7, 2017 - 9:38 pm

Good evening. Please I made 1800 subscription using my mobile app n charged 1950 but not all Chanel shows

labija April 7, 2017 - 10:49 pm

Plz i subscribe since last week and some channels are missing on my gotv. My iuc number is 4623167008 help plz

Michael Ojogun April 8, 2017 - 11:27 am

Pls paid #1800 for subscription over 24hrs now. Its still showing E16 error. Expired subscription….
IUC; 2029000153. I have already spent over N500 on airtime calling customer care no (08039044688)response.have checked my balance using *288*1# and it says up to date. Pls resolve urgently…

ogbozor kenechukwu April 8, 2017 - 6:25 pm

helo gotv pple I paid through online transfer,is up to 4hours and is still showing E16..pls u guys should work on it my IUC number is 4601830928

Afolayan oluwayemisi.o April 8, 2017 - 6:43 pm

Pls I paid 1800,for my sub but d channel 29 isn’t showing in my tv pls help in restoring it

Olanite Tolu April 8, 2017 - 8:18 pm

I’ve paid today 8/4/17 but none of TV stations were opened.Do something now.My Iuc:2020865323. Thanks. Olanite Tolu.

Holiness April 9, 2017 - 8:03 am

I just subscribed for my gotv 2028643429 and I notice some channels is not showing . e.g Televista.

Ezeoka Ndubuisi April 9, 2017 - 1:55 pm

Pls i paid #1800 +150 charge for subscription over 2hrs now. Its still showing E16 error. Expired subscription…. IUC; 2028905062. I have already spent over N500 on airtime calling customer care no (08039044688)response.have checked my balance using *288*1# and it says up to date. Pls resolve urgently…
Ezeoka Ndubuisi says: April 9, 2017 at 2 pm

Blessing April 9, 2017 - 2:46 pm

I subscribed for my office gotv on the 7/4/17 just to watch big brother naija at the office. It’s not showing anything till now pls help. The help line has wasted my money oo no favourable response pls I need ur help.
IUC NO 4613330055

Osineye Olufemi April 12, 2017 - 1:18 pm

My name is Osineye Olufemi.. I subscribed to my gotv through fcmb mobile on the 10th of April 2017 with N1800 whereby N2000 was debited from my fcmb account..but nothing came up.. My IUC.. Nos. is 4622276988..

Wilson April 12, 2017 - 2:42 pm

My name is Wilson.I made payment of 1800naira in the month of January but I came to find out that my gotv package automatically changed to gotv Lite of 1200.I have been paying 1800 since January till date but it refused to return back to the usual package.my IUC is 4613503992.

lawal ben April 14, 2017 - 6:58 am

i have subscribe my gotv, but d channels are still closed. my IUC NO.is 4613266538

lawal ben April 14, 2017 - 7:01 am

I hv recharged my gotv, but the channels are not opening yet. my IUC NO. is 4613266538

Ezo onosomowho April 15, 2017 - 6:57 am

Please o gotv customer care take note I pay online via Mobile transfer but is not coming up

Festusoguntoye April 15, 2017 - 10:39 am

I have subscribed with #1800 snc 7/4/17 and the channels are still not showing. Pls help me rectify the problem and this is already becoming unbearable. My IUC no is 4613850196.Festus o

Ahwinahwi cynthia April 15, 2017 - 11:30 am

Am having problems recharging my gotv,they asked me to pay 600naira instead of 1800,I paid it already but it’s still not working all ur customer care numbers are unavailable,my iuc numba is 4622289073

Imonah Nelson April 15, 2017 - 11:48 am

I subscribe two days ago but can’t watch any station iuc 4601603949 and card No. 888649199354, card serial No. NGN15021717013345

kingsley April 16, 2017 - 12:31 pm

my name is kingsley ekeh with Iuc Number 4601572027 i paid for my gotv activation via Uba Mobile App Since Friday The 14 Of April 2017 Till Now It Has Not Been Activated

Mrs Abdulfatai April 17, 2017 - 10:29 am

I Use To Believe You Care About Your Customers But Unfortunately, Reverse Is The Case. I’m Really Disappointment That After Wasting #400 Recharge Card, None Of Your Agents Attended To Me.

Vivian osuji April 17, 2017 - 5:05 pm

My name is Vivian I paid 1200 to recharge my gotv on 14th of April through pay U online services and my account has been debted up till now the channels are not showing, please gotv retify it because is becoming unbearable. This is my IUC number 460180975

Toni okorie April 18, 2017 - 9:58 pm

After subscription of 2 days my Gotv decoder is still displaying E16 hv called cs but it’s not being helpful

Toni okorie April 18, 2017 - 10:00 pm

After subscription of 2 days my Gotv decoder is still displaying E16 hv called cs but it’s not being helpful.

Pls how do I go about clearing the error code decoder no 2003671137…tnx

jessica April 19, 2017 - 6:08 am

I can’t get the full package I paid for since on sat.15th april. Tried rebooting and unplugging but to no avail. Pls get your sabimen
in owerri

Ibrahim April 26, 2017 - 4:40 pm

I subscribed to gotv on 24th of april to a smaller package mistakenly, called customer care and I want to upgrade my subscription, I was told to pay extra 900 at the nearest office for it to be upgraded to the full package, I did that already but its still displaying the e16 service, here is my iuc number 4622813081 pls do something about it on time, thank you

lillian April 28, 2017 - 9:47 am

Please GOTV my channels are not complete. What do i do oh

Okechukwu Chinenye Sandra April 28, 2017 - 10:06 am

My name is Sandra I paid 1200 to recharge my gotv on 28th of April through my Diamond bank app and my account has been debited up till now the channels are not showing, please gotv rectify it because is becoming unbearable. This is my IUC number 2028582245

Mrs Sanusi April 29, 2017 - 11:42 pm

My name is Mrs Sanusi, I paid 1800 for gotv subscription via my phone on the 29th of April 2017 but till now not displaying any channels to watch. What could be the problem?

Ebede May 1, 2017 - 10:36 am

My name is EBEDE. l paid #1200 through my UBA mobile on the 29th April but up till now I have no service. My IUC number is 4613841800

ishaku May 2, 2017 - 6:25 pm

I Mr ishaku make payment through Quickteller was showing not successful and try it about three times after some time I see that the have deduct six thousand naira from my account what can I do pls

Zarah Haruna May 3, 2017 - 7:00 pm

Hello . i subscribed since ystrday and my acct is still inactive IUC num 4620884427.

Mr Julius May 4, 2017 - 10:55 am

My name is Mr Julius I paid 1900 for gotv subscription via my phone on the 04th of may 2017 but till now not displaying any channels to watch. What could be the problem..my account is 2028542324..on gotv plus…

Joy May 8, 2017 - 3:22 pm

I renewed my subscription yesterday but didn’t get connected after more than an hour, I contacted Gotv on twitter and was told the fee is N1,900 not N1,800 that was debited from my (via quickteller) and I should pay a balance of N100. Please how do I pay the N100? IUC- 2028633543. Await a swift response.

Adebayo Sunday Adeniyi Amos May 9, 2017 - 7:19 pm

Pls I made payment to wrong I.U.C number which is 4601924100,The correct I.U.C number is 4601925100 with reference number 129312514940022131419.pls I need your help to correct it for Me and reactivate my Gotv.thanks

Femi ogunsanwo May 11, 2017 - 5:35 pm

I subscribed for the N1800 subscription on 10th of maý and it worked and all of a sudden,the channels stopped showing i get error message to subscribe again after 2days.
Pls help!

Adedapo Kayode May 12, 2017 - 7:55 pm

I subscribed via mobile transfer and my gotv is not coming up.. Still showing my subscription has expired… Iuc number is 4623242742..

Akinlade May 14, 2017 - 7:39 pm

My name is Akinlade living here at somorin,obantoko,Abeokuta Ogun State. I made a payment of 1900 at Alraman filing station somorin obantoko for subcribtion on 12th May, 2017 but still batling the issue nextwork problem. Please explain to me cause am tired.

Akinlade May 14, 2017 - 7:45 pm

My IUC no………4601782584

Chuks okafor May 15, 2017 - 11:12 am

My name is chuks Okafor, I used my mobile app to subscribe my got, last week, and that’s what I have been using, but today I saw a message on my screen telling me that my got subscription has expired. Please rectify it. My IUC number is 2029006560.

Etuk Hephzibah May 16, 2017 - 4:26 pm

Hi, I had used my bank mobile app to subscribe for my 1800,subscription with my iuc no:2022371514,yet d error code is still showing

Godswill Kingsley May 16, 2017 - 7:18 pm

IUC 4601474830, my name are Godswill Kingsley , I did my subscription yesterday still now is still showing expire, please you people show find solution.

Fabian May 18, 2017 - 5:51 am

I received this SMS from gotv “Let GOtv meet you half way! Pay N950 into IUC 2018997314 on or before 23 May & get 1 month view. Pay online or at GOtv offices. T&C apply.” that is my IUC number of which I made payment this morning yet nothing is reflecting on my account n my decoder is not showing… Please call 07034651699

Chijioke Azubike May 20, 2017 - 3:22 am

Please my signal is fluctuating since 2 days ago.what is wrong.?

Eze May 23, 2017 - 1:18 pm

A the chanells are nolonger showing on my GOtv Plz how do I correct this. 4613990703

Anthony ovat May 25, 2017 - 7:38 pm

I subscribed with zenith bank mobile app as usual but this time it’s still showing the scrambled channels. My IUC number is….4620977760… please I need a quick respond

Aye Emmanuel May 28, 2017 - 7:53 am

I just recharged yesterday 29/05/2017, and what is appearing on my TV screen is no service found and no information signal. My iuc :4601820667

Ayee Emmanuel May 28, 2017 - 7:54 am

I just recharged yesterday 29/05/2017, and what is appearing on my TV screen is no service found and no information signal. My iuc :4601820667

CUTIE May 28, 2017 - 2:44 pm

I subscribed on the 25th of May, it was reconnected the next day only for the error message to come up on the 27th of May….We haven’t been able to watch anything since then.Kindly rectify please….IUC Number is 4613929636.

Obiji chidinma June 2, 2017 - 7:50 pm

I just recharge today, and it saying no channnel find, My decoder id is 4601760862, Pls you people should do something ooo, Because Iam not finding it funny .this is the second time is doing this,

Sanmi Arueyingho June 2, 2017 - 9:25 pm

I subscribed to Gotv Nigeria since yesterday 01/06/17 and no channel has been found. Please activate urgently my IUC is 2022677366

Ojobe olawale azeez June 3, 2017 - 3:02 pm

Gud afternoon wat really happen is dat my gotv channels is not showing since yesterday, pls kindly help me to resert it in your office moreover this is my IUC number 2009354278

Ojobe olawale azeez June 3, 2017 - 3:55 pm

Hello! Pls kindly help me to resert my gotv because the channels is not complete, my IUC number 2009354278

Okusi June 4, 2017 - 12:42 pm

My subscription was renewed 28th of May and was reconnected,the next day it came up with an error message, since then I’ve not been able to watch anything.rectify this problems please….IUC Number is 2019295344.

Ojobe olawale azeez June 4, 2017 - 5:08 pm

Pls wat is wrong wit my gotv channels, is not complete since 3 days now, kindly help me 2 resolved it now my IUC number is 2009354278

Adepeju June 5, 2017 - 9:25 pm

Hello Good evening I tried subscribing my Gotv I mistakenly subscribe 4613772758 some one else on instead of 4613712758.
And I tried subscribing again sine 2 of June it’s still showing E16-service is currently scrambled
Seriously am not happy about it could I have missed slots
IUC number 4613712758

Mr. Victor, Sango-Ota, Ogun-State, Nigeria. June 6, 2017 - 12:45 pm

i have been experiencing unstable signal for more than three (3) months now, I tried to check other people in my area and far, we all have the same experience, my question to you officially is that “did you people want us to pay and enjoy not the services we paid for?” It’s high time we started telling people on social media to stop paying for the services we’ve not enjoyed. But before we start doing that, I think this is a good advice to quickly find solution to it before it’s get out of hand. Thanks.

Mr. Victor, Sango-Ota, Ogun-State, Nigeria. June 6, 2017 - 12:52 pm

Sorry, my IUC number is 2004419631, kindly find solution to it so that we can enjoy what we paid for.

Onochie Egbunike June 7, 2017 - 9:34 am

Hello Gotv, i paid for my subscription yesterday but till now, I don’t have any signal yet. Its still showing the E16 error message. My IUC no is 4601468248. Pls help.

Ikokwu Solomon chukwudi June 8, 2017 - 7:13 pm

I scribes today been 2017 06 08 but I can not see what subscribe for. Please do something fast

Mrs Alani June 9, 2017 - 8:35 pm

Good evening. Pls I subscribe yesterday night and up till now it is yet to be reactivated. . IUC number is 4613531405

olawunmi June 10, 2017 - 12:13 pm

I recaharged 1250 last night month, still not showing. .iuc 2003647840

olayinka June 15, 2017 - 6:01 pm

Please I made a payment on my gotv seen June 7 2017 and his not been activated till now and they’ve already removed my money form my account the REF number is 65712534 IUC number his 2019548577 the name on the gotv his osundeyi Benjamin please do something on it.

Gabriel Owoicho June 17, 2017 - 4:08 pm

Gabriel Owoicho with Go TV Iuc No. 4613488216 recharged using quicktaller for amoints #1,250
( ref. 109 425 228 571 74) + #630( ref. 109 455 228 622 23) + #630 (ref. 109 455 288 646 59). Error dose= E16.
Please help correct error
Mobile 08052811275

Obasi June 18, 2017 - 2:05 pm

my subscription also expired. I paid, now most of important channels are off air. My IUC 4622314940

Akinola Bukola June 18, 2017 - 4:02 pm

I subscribed Gotv plus since 14th of June 2017 using Gtbank online transfer, up till now I have not been seen any channels. My ICY no is 4622631916

Olajide Olagbegi June 20, 2017 - 12:21 pm

I subscribe my Gotv and the Chanel’s doesn’t show and my 1200 was debited from my account please try to do something about it.here is my IUC 4601454923…

Jeje June 21, 2017 - 6:51 am

I subscribe for gotv plus… Through my UBA. account June 20 2017.. Up till now I can see any channel… My iuc number is… 2029156807…. Need help asap…

adeola abdulkarim June 22, 2017 - 6:46 pm

I subscribed Gotv plus since 20th of June 2017 using Gtbank online transfer, up till now I have not been seen any channels. My IUC no is 2022215477. dis id too bad. waiting for ur response

Olajide Olagbegi June 23, 2017 - 10:12 am

I subscribe my Gotv and the Chanel’s doesn’t show and my 1050 was debited from my account please try to do something about it.here is my IUC 4601454923…

Grace June 25, 2017 - 8:55 am

Good morning my name is uche grace anuide i last use my gotv decoder December 2016 please I want to know if its still good for use my iuc number are 4601575251
Please I will apprreciate if you respond to my text asnsoon as possible thanks

Olaoye Mathew July 7, 2017 - 10:57 pm

Please kindly help me reverse my money back I do payment of 1200 in a wrong account.this is the message I received after payment…You have successfully made a payment of NGN1,200.00 to GOTV. Service ID : 2019377520.
Ref: 02MW370943B3269 I use 2019377520 instead of 2019377528

tunji Joseph July 9, 2017 - 11:02 am

I paid for my gotv of 1900 yesterday 4pm but up till now it’s still not showing… I was formerly on 1300 package and has now changed to the 1900 package.. My iuc number is 2020977625… Benjamin

Ajayi Peter July 15, 2017 - 8:23 am

Please your attention is highly needed, I made a payment of #1350 and it has been successful. My gotv refused to show up stations. My IUC NO. 2028688177. It’s almost 24hrs now

Isheke Christabel July 17, 2017 - 7:05 pm

I Subscribe my gotv since on the 15th of July 2017, 1200 package through uba online transfer up till now is not showing and i was debited….. Really sad about this

Isheke Christabel July 17, 2017 - 7:11 pm

I change package from 1900 to 1200 made payment on Saturday July 15 2017 through my uba online transfer, was debited up till now any of the stations are not showing still showing scramble channel, please do something about it getting pissed off already…here is my IUC number 4623396665

John July 18, 2017 - 5:46 am

I just subscribe my gotv and is not working my luc number is 2028768209

Ojobe olawale azeez July 19, 2017 - 6:13 pm

Have paid for my subscription today but still yet my gotv channels is not showing, pls kindly help me to reset it, my IUC number is 2009354278

Ojobe olawale azeez July 20, 2017 - 2:57 pm

Pls kindly help me to reset my gotv channels, cos the channels is not completed. My IUC number is 2009354278. If u can help me out I will appreciate it

LAWAL NURUDEEN July 21, 2017 - 9:44 pm

pls I subscribed my go tv since 3 days ago n still yet is not coming up pls help me out phone number 08024061455 iuc num 2002997452

EKEH JACOB July 28, 2017 - 11:34 pm

I made payment 1,350NGN on Saturday June 30, 2017 and July 27,2017 respectively through my First Bank mobile transfer; was debited and up till now none of the stations are showing. It is still showing scrambled channel (error 16 & 32). Please kindly rectify this problem and on time.
IUC Number: 2028949844
Phone Number: 08034202820
First Name: EKEH
Area: Badagry.
Message from QiuckTeller: GoTV payment of NGN,1,250.00 for 2028949844 was successful .REF: 10942524319378 AND 10942526871648 respectively.
Note: Also notify me by text message/s !!!

Seyi olatunde August 8, 2017 - 8:34 am

I am Apostle Seyi Olatunde. I made payment of #1900 via quickteller yesterday around 7:00pm up till the time that I’m sending this text, my gotv is still scrambed. My IUC no is 4613777321. Pls reconnect. Thanks

Hamzat Oladele August 10, 2017 - 11:49 am

I am Mr. L3IKOTUNONIKOJE/SHUAIB OLADELE I made a payment of 1900 to my gotv on the 7th of august trying to upgrade from the previous plan and i am yet to be connected. kindly make the activate the decoder and upgrade the plan thanks IUC: 4623025246 Phone number: 07081519048

Tomiwa Hamza August 12, 2017 - 8:49 am

Good morning. I made payment of 1900NGN yesterday and up till now no channel is showing. I see this on the TV “No channels found Press any key to exit” I sent RESET to 4688 no response. Please resolve. My IUC number 2028627772. Thanks

Ebule Gabriel August 12, 2017 - 12:45 pm

I subscribe my gotv via quickteller up till now it is still scrambled please activate it for me my IUC NUMBER IS 4613119219

Peter Madu August 12, 2017 - 2:58 pm

My name is Madu Peter, I paid for my gotv yesterday being 11th August through mobile app, my iuc number is 2028639827 my Ref number is 10942528510954 from first bank. Up till now i have not seen anything. I subscribe for gotv value, my phone number is 08033310405. From Aba.

Joshua alabi August 12, 2017 - 9:14 pm

I am Joshua and my IUC is 2009381738 I subscribe my gotv today @1350 and up till now my gotv is still scrambled please activate it for me thanks.

Marian August 16, 2017 - 9:12 am

I subscribe my gotv last week Tuesday 8th August 2017 when my previous subscription was still on via online with my bank, as at yesterday when the previous one expired my decoder is showing me that my subscription has expired meaning the one I paid last did not reflect or what and the money was debited from my account.

Marian August 16, 2017 - 9:18 am

I subsrciped my gotv last week Tuesday 8th August 2017 when my previous subscription was still on via online with my bank, as at yesterday when the previous one expired my decoder is showing me that my subscription has expired meaning the one I paid last did not reflect or what and the money was debited from my account.my iuc number is 2029203967 and mobile number 07030956070

Ifeanyi August 17, 2017 - 8:24 pm

I have made my gotv subscription pls kindly connect it my IUC no is 4613136800 my name is Gideon thanks

Lucky Sichembe August 22, 2017 - 8:57 am

I won a k200.00 shop rite vaucher but up to now l haven’t got it.The person who is supposed to give these voucher s is never found in the office. Right now lam waiting outside she has locked the office, p/se help

JOSEPH OLAKUNLE OLUMUYIWA August 25, 2017 - 7:48 am

I recharged my GOTV yesterday night through online banking but unfortunately i keyed in wrong IUC NO.
Kindly help to transfer the amount to my own.

MY IUC NO: 4623463780
INCORRECT IUC : 4623463746
AMOUUNT: N1,900.00
REF DETAILS :100513592688
MOBILE TRANSACTION: MB/BPT/11113592688/2348033841620/4623463746/GoTV

Makinde Olumide Michael August 27, 2017 - 9:03 am

I am Makinde Olumide Michael by nomenclature. I made payment of #1900 via quickteller yesterday around 8:00pm up till the time that I’m sending this text, my gotv is still scrambed. My IUC no is 4622566377. Pls reconnect. Thanks

ferdinand eze August 28, 2017 - 8:36 am

Why i haven’t received any responds to my question,i sent email yesterday for further clarification on how i can make payment on the quick teller and till now no responds was given,if this cannot be treated then i have to abandoned the decorder and look for other option. I cant continue wasting much of my credit in calling customer care over that,while i will still pay #100 for the services and still waste money in contacting customer care

Wesley Arome August 28, 2017 - 6:29 pm

I am Wesley arome, I made payment of 1900 about 2 hours ago btts still shows scrambled. Please reset IUC 2601427199

Ojobe olawale azeez August 29, 2017 - 3:57 pm

Pls kindly help me to reset my gotv,bcos the channels is not completed my IUC Number is 2009354278, if u can help me do this I will be grateful. Tanks

Monday Ogo August 31, 2017 - 11:30 pm

Pls I just subscribed to GOTV lite since Thursday and the channels I subscribed to are not showing complete my IUC number is 4613725885 pls I need ur assistance I have done all I could

Adeosun maroof September 1, 2017 - 10:27 am

I have problems with my decoder am just subscribed yesterday but it is not picking any channel my iuc number is 2005172200

OLOWOKEREOLUSOLA September 1, 2017 - 3:02 pm

Please kindly reset my gotv plus account cos I still have 1,900 naira that will expire 29th of sept 2017 and my service has been scrambled since 30th Aug. 2017. IUC NUM is 2016897344.

Nwankwo Akachi p September 3, 2017 - 7:00 am

Please kindly assist, I have been trying to recharge my Gotv with my mobile App but I keeps populating an error transaction failed. My IUC no is 4613484697.

Mojisola September 6, 2017 - 1:58 pm

I am mojisola , I just made a payment on my Govt account and it’s still scrambled , Please I want you to fix that for me , My IUC number is 2028660214

Francis Isaac September 6, 2017 - 3:30 pm

I am Francis Isaac, I made a payment last night on my Gotv IUC account, and till now it’s still not working, please kindly reset it,
My IUC number:4613547282.

Egbon September 7, 2017 - 5:23 pm

Iam Egbon Godday I made payment yesterday of 950 of gotv offers juc number 2020664113 and is not working pls kindly help me to fixes it

James Gbenga Shokunbi September 10, 2017 - 9:04 am

I am Gbenga Shokunbi, I made payment of 1900 about 2 days ago but Tv still shows scrambled. Please reset IUC 2029062867

Mr Julius September 26, 2017 - 10:58 am

A customer from gotv just call me with this number 094626000,ask me to pay for 1,250. I promise to load with in 3minutes I have done that over one hrs no response.please kindly look into it now, 2028542324.

Alofe David September 11, 2017 - 8:14 pm

My name is David Alofe. I paid 1,900 through first mobile for the renewal since Saturday but up till now the decoder is not activate. Kindly reset IUC 4613080520 telephone 08028560039

Lucky sunday September 12, 2017 - 2:27 pm

I made payment of 1,900 which is to elapse to November but, to my surprise i got a text message from you telling me my subscription will expire on 13 September. My IUC # 2009380481

Thomas September 12, 2017 - 9:10 pm

My name is Thomas Yusuf I recharged my Gotv via ATM at first bank Kaduna yesterday (Monday) but it has not been activated. This is my IUC number; 4613928609 please help me reset. Thanks

Monica September 17, 2017 - 2:30 am

Hi, my name name’s Monica. I subscribed my gotv account via diamond mobile app, I was debited of the amount #1,900 plus extra #100 naira charge. Its been over 10 hours and the channels are still scrambled. Pls help reset/fix it. IUC no is 2016918761

Babatunde September 18, 2017 - 5:55 pm

My name is Babatunde adesanya I recharge my Gotv via my account on mobile this morning and it has not been activated, here is my IUC # 4613961330 pls help me check thanks

Obruche victor September 19, 2017 - 8:48 am

My name is Obruche victor I recharge my Gotv through my account on my mobile this morning and it has not been activated. My UIC number is 2022605234. Please help me activate it . Thanks

Oyeoka Peace September 19, 2017 - 7:32 pm

I have subscribed but it is yet to show

Oyeoka Peace September 19, 2017 - 7:47 pm

I mistakenly subscribed for GOtv Value(1,250) instead of GOtv Plus (1,900) through Quickteller with my phone. I then received a message of acknowledgement of payment also telling me that I have an outstanding balance of 650. In order to pay of the balance, I made the same mistake of subscribing again with 1250 the same day making it a total of 2500. The Reference Number for the two payments are 100515404227 and 100515401712 respectively. The date was on Wednesday 6th September, 2017. I called your customer care but i got no response. My IUC Number is 2028975562 and my phone number is 08039091433. Up till now it has been scrambled. Please help me reset or fix it and also tell me how to go about paying for the subscription in future.

Nomayo Michael oladipupo October 1, 2017 - 3:38 pm

I have Subscribe but it hasn’t been activated, this is my IUC number 2019302090

Monday kure October 2, 2017 - 6:28 am

I subscribe my gotv on 1.Oct.2017. It was successful. But still scrambled. My iuc number is 2019422928. Phone number is. 08062658318. Pls help me out.

Umar abubakar October 2, 2017 - 12:21 pm

My name is Umar abubakar. Pls I mistakenly subscribe my old iuc number 2009590199,instead of my new iuc number 2029137633,pls help me out.

Mr Gbenga October 3, 2017 - 7:56 pm

Mr Gbenga, I subscribes on the 2nd of October 2017, and I have not been connected. My iuc number is 2021844142. Please assit me out. Phone number: 08037354182.

kayode Odunayo October 4, 2017 - 5:14 am

I subscribed my Gotv on 1.Oct.2017 through my quickteller app and it is still scrambled pls help me out
IUC number: 2022768226

Jenny October 4, 2017 - 5:03 pm

I just subcribed now but no activation.pls fix asap.the programme I wanted to watch is going on pls.IUC 2022330513

Jenny October 4, 2017 - 5:09 pm

Pls reply.am waiting

Fadumiye Adeyinka October 4, 2017 - 8:14 pm

My name is Adeyinka Fadumiye and I subscribed for the #1300 monthly payment and ever since then, I have not been activated. My IUC number is 4622651617

Obadina Oluwatobi October 5, 2017 - 9:56 am

I subscribed on 2nd of October this year with #1900 and till now I can’t view any channel and money has been deducted in my account. My IUC is 2002967690.

Aghughu Endurance October 5, 2017 - 2:07 pm

pls,my aunty cannot remember the name and phone she used to register the gotv..and when ever we have complaint we find it difficult to retify since we cannot provide d username.. I will really appreciate if u can help out with this issue…

Aghughu Endurance October 5, 2017 - 2:11 pm

the iuc number 4613512422…

hhjjjjkk October 6, 2017 - 6:42 am

I subscribe my gotv on 1.Oct.2017. It was successful. But still scrambled. My iuc number is 07039686512. Phone number is. 4613741519. Pls help me out.

Adeyemi Abdul-lateef October 7, 2017 - 11:42 am

My name is Adeyemi.. Pls, I subscribed 30th of September 2017 and up till now am yet to be connected. Kindly assist in solving this problem.

AJIBEWE SAMSON October 7, 2017 - 2:56 pm

iam old subscriber of goth with IUC 2005121700 and its been long time I Recharged last but after recharging it today 7/10/2017 is showing E016.I called the customers care center o was told that my IUC is not valid, pls. what I,m going to do ?.thanks for your anticipated response.

Alalibo October 13, 2017 - 2:36 am

Hi….i just subscribed 1300 on my gotv ,but nothing is showing since 7hours…2019469577. That is my IUC number ,please assist me….. SAD.

Alalibo October 13, 2017 - 2:49 am

Please assist me, all my channels are still scrambled after 1300 subscription…… This is my IUC number…2019469577.

Donatus Aisen October 13, 2017 - 6:47 am

My name is Donatus Aisien , I made payment for go TV subscription on 5th of October 2017. My decoder number is 2009364491 and the REF. No is 1224910969623 and up till now I can not access my favorable programme , Your system did not recognize my payment. I need you to help resolve this issue.

Olugbenga October 21, 2017 - 6:33 pm

I just subscribe 1,900 naira to GOtv. Please activate it as soon as possible. The iuc number:4623537734

kenneth October 22, 2017 - 7:15 am

Pls clear E16 message on decoder 4622388384,was recharged about a week now but the message still on screen.HV done the reset,try to clear on d site and equally tried *288*2#.but to no avail

FREDERIC October 23, 2017 - 3:29 pm

I have locked some channels repeatedly but they are still working perfectly what is happening

samson Ajbade October 30, 2017 - 12:47 pm

Its been long I loaded @ list like a year,
Which I do recive messages $ I just feel like,responding 2 ur messages now.
I have turn it on,
It keep rebooting later no signal,
W@ do I do.iuc-2003016757

Michael October 30, 2017 - 2:58 pm

Hello ,

I made a payment of #1900 since 6 days ago and i couldn’t watch any stations after i paid , It was online transaction i used to make the payment and i need your assistance with this but i’m not the owner of the Gotv , I assisted my friend to make the payment and his name is martins omuvie , The IUC Number is 2022212252 and the phone with the account is 09052299785 ….My account details is George damilare acc #3066220940 ref # 10942536048987


Nelson IGANGAN October 31, 2017 - 5:45 pm

good day pls this is decoder number 2003625665 I’ve paid some of the Chanel no volume while some are not showing I’ve search many times still no way what will I do.. your phone line is not connecting too

Michael November 1, 2017 - 11:17 am

Hello ,

I made a payment of #1900 since 8 days ago and i couldn’t watch any stations after i paid , It was online transaction i used to make the payment and i need your assistance with this but i’m not the owner of the Gotv , I assisted my friend to make the payment and his name is martins omuvie , The IUC Number is 2022212252 and the phone with the account is 09052299785 ….My account details is George damilare acc #3066220940 ref # 10942536048987


Godwin Thomas November 1, 2017 - 2:58 pm

Gotv, I have subscribe N1,900 since on 30/10/2017 please activate as soon as possible. My iuc no.2009581452.

Osigwe November 3, 2017 - 10:01 am

Come gotv you people are getting on my naive why are you people treating us like this I subscribe I can seem to get the station I subscribe this is fraud .you better check yourself I am getting tired of all this nonsense. It will use the all Dayton search at the end nothing. You people must go. Thank God tstv is here.

Jennifer November 4, 2017 - 9:17 am

Please I subscribed for 1,900 Gotv package yesterday afternoon being 3rd of November using quick teller but my channels are still showing scrambled. Kindly help me out please. my IUC number is 2020729018 and phone number is 08064243767. Thanks.

Okolonwani Stephen November 4, 2017 - 11:28 am

I subscribe yesterday… 3rd November via first bank mobile app for gotv plus and till now it has not shown…. Still showing E16-service is currently scrambled. My IUC number is 2020767455

Elizabeth November 6, 2017 - 6:28 pm

Pls I just recharged my decoder and its showing No service found. Pls what could be wrong

BAMIDELE MODUPE November 10, 2017 - 4:09 pm

My name is Bamidele Modupe, I made payment for gotv on the 6th of Nov,through gtbank and it was successful yet it still showing error code,pls kindly assist me in solving this problem, my IUC NO. 2019469666
PHONE NO. 0877269559
PAYMENT REF: 888824876527. THANKS

toyin November 11, 2017 - 9:09 am

good morning
i subcribe my gotv from my back account with d sum of #1800 than i later find out that it was #1900 so what can i do
secondly the chennels have not come up is about 45mins now
here is my card number 2028661238

toyin November 11, 2017 - 9:11 am

pls am waiting ur reply

Deborah November 13, 2017 - 8:33 pm

Please why is my Gotv always scanning half of the channels

BAMIDELE MODUPE November 14, 2017 - 9:19 am

Pls my gotv is not working still, nothing is showing,sinc 6th of November, does dat means I have wasted 1900? Pls so something about this. My name is Bamidele Modupe
My IUC no. 2019469666

J O Ajayi November 14, 2017 - 4:26 pm

I paid for my Gotv monthly subscription through internet banking on 13th November 2017 and it was successful but till now the line remains scrambled. My iuc number is 4601584552, & phone number, 08033113122 Rev J O Ajayi. Kindly do something about it

Mr Alayo Abiodun November 15, 2017 - 8:59 am

I do my gotv monthly subscription yesterday 14 November, since yesterday i don’t have access to watch 1900# i pay for why this pls gotv quickly do something to it pls, this is my IUC Number 2022247953 my phone number 07033964745

umar aliyu mohammed November 16, 2017 - 7:16 am

my problem with gotv they repitation of movie pls am not happy with that pls gotv take note and do sometin before sometin happen o social media

Muyideen November 16, 2017 - 2:09 pm

I have been trying to recharge my GOTV subscription but not successful using USSD. Kindly assist

Ibrahim Kafayat Abeni November 18, 2017 - 5:37 pm

Hi I just subscribed and its showing subscription expired, my iuc number 4613260489,my phone number is 08050596786

Peace Nkwonta November 18, 2017 - 6:35 pm

I payed for gotvmax last month which is 3800 I expected it to last for two months or better still an additional program but didn’t get any I was cut off once it lasted for a month, I overlooked it and payed for another subscription of1900 yesterday being 17th of November 2017 but am yet to get value till now, d both payments were done thru internet banking, my iuc number 2029037689 Nelson sei-can, kindly look into it pls

Nwaobasi c j November 18, 2017 - 8:10 pm

I paid for my Gotv subscription of 1,900 on 17th November since then I view my channels is showing E16 error IUC no; 4613820363
Phone no:08063885159
Nwaobasi c j

Chinedu Anokam November 20, 2017 - 3:20 am

I subscribed for a friend GOTV MAX Yesterday Night which is the 19th of November using my Access bank Mobile App and till this Moment It is still showing the E16 error Code.. Please Help .. Maybe their Customer line that goes through will help.. here is the IUC number : 4623264762

The Money has be deducted from my Account and still Yet its not working. Too Bad please help. to clear the error message

Igwe A.T November 20, 2017 - 12:56 pm

GoTv, pls. rectify my problem. I subscribed for 1900 package on 17th Nov., and i got msg that is was successful ,but up till now,my programs are not showing. Shows me scrambled channels.
My code – 2029067238
Pls. help.

Azeez Mojeed November 20, 2017 - 10:41 pm

Good evening sir/ma.
My wife has paid the monthly subscription fee of N2000 in one of your agents offices in Ikorodu since last week Thursday 16th of November but none of the channels has come up till now.
When she went back to lodge complaint regarding the issue, the lady she paid to said it was network problem and assured her that soonest the decoder would receive signals. She even demanded for GOTV contact but the lady refused to give her saying there was no need for that.

Please I would like to know what the problem is because this is really unprecedented since we have been subscribing. Our decoder IUC no is 2005167920 registered with the name Abdulazeez Mojeed.

I shall expect your response very soon.


kehinde Adeosun November 21, 2017 - 5:44 pm

I subscribed online through my zenith account but is not yet working.my decorder no is 2004432211. My phone no is 08030582883. Thanks for your cooperation

Linda November 22, 2017 - 2:23 pm

I just recharge my subscription on d 21st November and since then, nothing is showing.pls gotv do something.my iuc number is 4622576435 and my number is 08171172267

Adeniyi Moshood November 22, 2017 - 4:20 pm

Pls connect me ,I just pay from my diamond bank account, ICU number is 2016013419,thanks

Esther ukeje November 23, 2017 - 7:06 pm

Pls I subscribed today since 3pm in the afternoon and is showing subscription expired my IUC no is 2020763763 and my phone number is 07031894066.

Glory Wendy November 23, 2017 - 9:09 pm

I subscribed my gotv since on the 14th I haven’t been able to use it, it keeps showing no channel found My IUC number is 4613860133 phone no 09054290311

Onigbogi Tosin Isaac November 24, 2017 - 6:22 pm

I made a payment of N3,900 for the Gotv Max subscription. The payment was made on 17th Nov. 2017. My current subscription of Gotv plus expired today. Kindly upgrade to Gotv max and reactive my account. My IUC number is 4613025787. City: Lagos,

Ojo John November 26, 2017 - 4:20 pm

I subscribe yesterday 25/11/2017 thru candidseed network 08123253274 at Apata Ibadan opp. First bank nnpc road. My ref.no 4601795901, my phone no.08090863485(not functioning any more). Up till now, decoder is yet unconnected. Kindly Assist.

Emmanuel November 30, 2017 - 4:38 pm

Please I don’t understand this gtv I made payments since morning uptill now nothing is showing what kind of service is this 07062347184 2028783703

david boh December 1, 2017 - 4:42 pm

good evening, pls I did my GOTV subscription at a near office on Thursday 30th Nov, but is not yet coming up.my iuc NOS are(David boh ekaeso 4613612094 ) …. (jimmy uro ekop 4613233712)

Zikmed December 7, 2017 - 7:03 pm

Please I paid for my subscription 3 hours ago via online Zenith bank up till now my gotv is not working IUC number is 4622304676 .please kindly help to resolve the problem am not happy.08038678693

Faith December 12, 2017 - 6:22 am

I did a subscription yesterday I was debited 2000 ,no channels were showing ,I called customer care only for them to tell me that it has not reflected in my account and I wonder why. .this is my iuc number 2021945173..my number 08078110975..please if you can rectify it do…

Faith December 12, 2017 - 6:28 am

This is the payment ref no:10942541066774

ernest October 29, 2018 - 11:39 am

I paid for my Gotv monthly subscription through internet banking on 26th October 2018 and it was successful but till now only nine (9) Stations are available while other line remains scrambled. My iuc number is 4613132211, & phone number, 08068232223 Ernest. Kindly do something about it

jude December 12, 2017 - 6:45 am

I subscribed yesterday up till now my decoder is still displaying E16.I called customer care number it was saying my account is having problem.

My particular is as follows:
Name :-jude ani

IUC No :- 2021994335

Kindly do the needful and reactivate my account.


Ali Felix A December 13, 2017 - 3:07 pm

I received an SMS from Gotv last month (November 2017)that if I subscribed before the expiration of my subscription which was due to expire early November, 2017, I would be given one extra month
which would expire on the 31 January, 2018.I quickly made the subscription of N1900.00, but I was surprised yesterday(12/12/2017) that all my channels, except NTA was taken off.
I feel that by this act, Gotv has breached the terms of agreement and should compensate me for it immediately. My IUC No. 4613488512. Ali Felix Abdul.

Oche keji December 14, 2017 - 7:31 pm

Hello pls I subscribe my Gotv 2hrs Ago and it’s not been activated pls my IUC 2028704761

Ojuolape Olutola December 19, 2017 - 9:34 am

I subscribed yesterday, but I’m not connected yet.
the error message is Code E16

Alade Ronke December 19, 2017 - 6:19 pm

I subscribed on Saturday, the subscription came up but since Sunday it has started showing E16 till now

ASEMOTA OSAMWONYI December 22, 2017 - 5:11 am

I subscribed the early hour of today 22/12/2017, but I’m not connected yet.
the error message is Code E16
I U C 4622432796

Ngozi December 23, 2017 - 9:11 am

Please my remote is not working i can’t change channels. It is only volume and exit button that is working and my subscription is wasting.. I have called customers care line but no response. ur urgent intervention is needed please.IUC no 4620887500

Olayinka December 27, 2017 - 6:57 pm

I subscribed to 1900 package on 20/12, and still today my decoder is showing error 16, I’ve tried through onscreen advert but it says account can’t be restore try again
IUC number 4613206144

Saka Adetutu December 27, 2017 - 9:22 pm

I subscribed on 24th December and I’m still getting e16 notifications, my is number is 4613596147

Kazalani December 30, 2017 - 9:02 am

I subscribe to my GOTV but I can’t find any channel on it please help IUC 2018797304 name phone 08060269268

Iyoha Davis efe January 1, 2018 - 11:49 am

I made payment this morning via an agent #3900 for gotv max uptill now am still cut off kindly reconnect me as soon as possible.
IUC 2022304394

Alao Rahmatu Ngozi January 2, 2018 - 3:34 pm

I subscribed today via my zenith account and 2k has been deducted since 1,pm and it’s still giving me the error message. Please reconnect me IUC 2019402655

Mr obi January 3, 2018 - 11:35 am

I can’t reset e16 in my Decoder. This is my iuc number 4623312197, pls assist me

Lawrence January 6, 2018 - 8:16 am

I paid in December for the promo you offered till end of February. Yesterday I saw error code E16 till now

Chika Nnaji January 9, 2018 - 11:22 pm

Pls I mistakenly click on dstv with my Gotv iuc number 2021762227 what can I do I recharge online and have been depicted

ewa andrew January 13, 2018 - 3:45 pm

pls i have pay thru paga ysteday iuc no 4613114184

Okaludo calista January 16, 2018 - 1:42 pm

I renewed my gotv subscription in the early hours of today and it is not working.. ICU number 2022687021

Igho Blessing January 23, 2018 - 8:51 pm

I am so tired of this gotv stuff. They called me to recharge, I did,since then,I have been battling with error code e16,am so Tired.

Benedicta January 24, 2018 - 10:33 am

Pls, I renewed my Gotv plus since 5days ago, and I only 38 channels coming up..my important channels are nowhere to be found..eg A family, bba, channels, etc. Pls what should I do?

Bishop Ogbeide January 24, 2018 - 8:38 pm

Gotv is worthless and scam.
You complain of the same problem everyday and they won’t mind you until, you are eventually frustrated.

Chiamaka Ifunanya January 26, 2018 - 10:30 am

Pls gotv, my channel 29 is it showing scramble channel (E16). Fix it for me. I subscibed my gotv plus. IUC 2028863818

Adedayo Adebayo January 27, 2018 - 1:16 pm

I want to huge entire Nigeria gotv users, it is obvious that gotv is dubious now, we will pay and no channel to view the pls no body should subscribe for this stupid gotv anymore, I subscribed twice on my account Since last week till now It haven’t been connected… Pls let’s pass the message across, No to GOTV again

ASEMOTA OSAMWONYI January 29, 2018 - 5:12 pm

I made a new sub this morning on my gotv on the 29th January 2018 iuc(4622452796) is tell me no signal since then till this moment pls rectify and i mistakenly sub for DSTV instead of GOTV lite 400 PLS help change it to GOTV lite 400 sub

victor January 29, 2018 - 5:36 pm

i was on gotv plus and its expire last week then i paid for gotv value on 29th feb 2018 but its still showing E16 error code my IUC no is 2029075834 plz help me rectify it thanks

Bakare Adebisi January 29, 2018 - 5:42 pm

I made a subscription of #1250 on the 26 of jan 2018,my money has been deducted from my account but I have of been activated till now my IUC is 2028789413,receipt id is 15338329

Bakare Adebisi January 29, 2018 - 5:44 pm

Kindly render and assistant on this because I haven’t been activated till this moment

Oladapo Esther January 30, 2018 - 8:07 am

I made a subscription of 2month with IUC 2003608819.pls help me reset my got.

Taiwo January 30, 2018 - 8:37 am

I made a one month subscription of 1900 via an ATM and still the gotv is still not activated.. please help me out.. 30-1-2018.. IUC NUMBER 2028527991

Taiwo January 30, 2018 - 8:38 am

I made a one month subscription of 1900 via an ATM and still the gotv is still not activated.. please help me out.. 30-1-2018.. IUC NUMBER 2028527991

Ella January 30, 2018 - 12:19 pm

Gotv what’s the problem with you guys sef
The last decoder I bought I subscribed and didn’t see any thing till the decoder got condemned now I bought another one last month I subscribed yday cos the sub is finished , from yday till this moment I haven’t seen anything
I tried your customer care line it isn’t going through, sent SMS the same thing, messaged you through Facebook no reply
Why now?? We get visitors na Aba
Make una use brain please
Name on the decoder: Deborah Adebanjo
No: 08028740089
IUC: 7016667493

Toyin January 30, 2018 - 12:37 pm

Very bad service!! My Gotv won’t leave the Gotv channel, and my subscription is still active. Customer service phone number, not available. Walk in centre, wack.. ?

Patience January 30, 2018 - 8:48 pm

this is my iuc number 4622434722 my channel 29 is showing e16 error please rectify the problem

Gift January 30, 2018 - 9:13 pm

I subscribe my gotv since morning and up till now no Chanel is showing please help me fix my gotv this is my iuc number 4601525819

Adeoye funmilayo January 31, 2018 - 9:02 am

I renewed my subscription last night and since then am unable to vied any channel e16 is all I can see on the screen pls I need you to help rectify this as soon as possible iuc number is 4622337850

ikenna daniels January 31, 2018 - 12:27 pm

i paid on the 29th Jan 2018 and i cannot seem to view big brother and some other stations i do not see why this is happening. my iuc number 4613278062.
my name ikenna daniels. please look into this. i have tried all your customer care lines and mails and non seem to go through this is wrong.

OLABINJO titilola January 31, 2018 - 12:53 pm

I subscribed for gotv plus and channel 29 is not still showing iuc no 4613708622

Amenahfrancis January 31, 2018 - 1:32 pm

Kindly assist with 2018839808 iuc have paid already

Patience George January 31, 2018 - 7:13 pm

Please help me. I mistakenly paid subscription yesterday to my old IUC 2028965654 which was bad and change. PLEASE assist me and transfer the #1,900 to IUC 4622576942. Thank you very much.

Mrs ayodele January 31, 2018 - 11:46 pm

Please I renewed my gotv plus with iuc 4613024982 today and channel 29 is showing scramble channel (E16)please kindly fix the error. Thks

Mrs ayodele January 31, 2018 - 11:54 pm

I subscribed to gotv plus today with Iuc 4613024982 and channel 29 is showing scrambled channel (E16) please kindly look into it. Thks

johnson oluwafemi February 2, 2018 - 1:06 pm

I have paid for my subscription but yet is not showing pls do something IUC no-2029046696. Mr johnson oluwafemi

lolade February 2, 2018 - 5:08 pm

You promise a free February subscription if we subscribe continuously between nov and dec, and here we are, have been disconnected. Isnt this a scam

Olalekan bolade February 3, 2018 - 11:06 am

I make a payment of subscription but my TV still showing e16 error sincelast Thursday when I make the payment. My luc number is 4622733426

Dachi Lucky February 6, 2018 - 12:44 pm

I made a subscription for Gotv Max #3800 up till now is still showing my subscription has expired pls activate it for me my Iuc is 2009394861 phone 07039392233

Deji February 6, 2018 - 1:20 pm

I paid via first bank mobileapp in December. Up till now, the decoder has not been reset. It seems the system is completely useless. The ICU number is 4601450178.

Thank you.

Josephine February 9, 2018 - 4:47 pm

Please I can not view channel 29. Please do something. My IUC number is 4613655988

Tochukwu Emmanuel February 9, 2018 - 7:31 pm

pLease i made a payment today via access mobile transfer.i suscribe for gotvplus #1900.yet it has not been reset..my icu num2028983310

chioma February 11, 2018 - 3:47 pm

I subscribedo wwith my account but my money was deducted twice. Pls I need a refund

Edward February 12, 2018 - 1:36 pm

Pls I renew my subscription today by 8am Monday 12/02/2018 the network is very frustrating the icu number is 4613549002 thanks urgent attention is needed.

Genty Kolawole February 12, 2018 - 7:54 pm

Kindly assist,I was watching my Gotv today when channel 29 went off, since then it has not come up. Thanks

Genty Kolawole February 12, 2018 - 7:56 pm

Kindly assist,I was watching my Gotv today when channel 29 went off, since then it has not come up.IUC:2029035325 NUM 08060654815Thanks

Aguda February 13, 2018 - 12:10 pm

I paid through my diamond bank mobileapp on the 10th and 12th Feb (twice)and its till showing expired im regretting why i paid in the first place if there is a means for me to get my money back I will be glad.the iuc 4623174276.

Ayobami soyebo temitope February 15, 2018 - 9:52 pm

I subscribed on gotv plus but channel 29 is not showing and I did the subscription bcoz of bbnaija. Plz help me to rectify the problem IUC 2019274223

Patrick otabor February 18, 2018 - 7:21 pm

I paid for my gotv some on the 16 Feb 2018 and up till now its still displaying E16 iuc number 7017679309 my name is Patrick

onyeador Elizabeth February 19, 2018 - 7:02 pm

subscribe yesterday and up till now getting only 9channels, pls help me out, iuc number -4623235498,09058180226

onyeador Elizabeth February 19, 2018 - 7:05 pm

subscribe yesterday and up till now getting only 9channels, pls help me out, iuc number -4623235498, phone number 09058180226

Ikechukwu February 20, 2018 - 11:47 am

I upgraded to GOtv plus on 16th feb, 2017. through my GTB mobile app, and it went successfully. Since then, I’ve not been reconnected. My IUC number is 4622562063. My phone number is 08063636765. Pls help me out.

Kenneth February 22, 2018 - 9:29 pm

Paid for my gotv subscription 2 days ago and till this moment nothing has happened. Pls verify and activate ASAP . 4613550023

Lawrence David February 28, 2018 - 12:38 pm

After a while now, I just subscribed and fewer than the expected 57 channels are showing without hip TV, channel 29 and others. E16 Error message displays on some channels. Lawrence David, IUC 2022440160

Jennifer February 28, 2018 - 3:03 pm

I subscribed to GOtv plus since Monday and yet channel 29 is stil scrambled… pls kindly correct this error.. I specifically subscribed coz of BBN iuc no 2018589024 thanks

Ayodele March 1, 2018 - 8:16 am

I subscribe on 25 feb and till now channel 29 is showing E16 errors subscription expired .my iuc is 2009405112

lara March 2, 2018 - 5:11 am

I paid via access bank mobile app for gotv plus sum of 1900but not showing till now.iuc 2018973125.phone no 07033398031.pls assist.thanks

Motunrade March 2, 2018 - 12:59 pm

Pls I sub since yesterday but gotv is still telling me that the decoder is not enable for this channel that I should contact gotv call center for assistance iuc number 2028808835,phone number 09061829850

Ikechukwu nwani innocent March 2, 2018 - 7:14 pm

Please I subscriber two day which is 2nd march 2018 and it as not be activist.this is my iuc 4613554371 and this is my 08055701131 and my old number is 08116254556,please help me out.thanks

Benjamin Lemuru March 4, 2018 - 12:42 pm

i subcribe my gotv on march 02 2018 up till now its still not working,i even call customer care,dailed the code bt its still not working please help me dis my iuc num 4622337352 phone num 0903319804

Timothy john March 2, 2018 - 8:39 pm

I subscribe My Gotv on ATM machine since yesterday night, not yet coming up, I need help plsssss
Iuc num-4620837486

ambrose omovie March 2, 2018 - 8:53 pm

i just bought a new gotv, please help me to activate it, my iuc number is (7018748288)

Onyeka Micheal okoye March 3, 2018 - 6:53 pm

My channel 29 is not showing I just subscribed my Gotv with 1900 naria please help…. Iuc number 2029132312

Paradox March 4, 2018 - 8:30 am

Gotv why do your customer care use credit at least it should be free and at the end of all my credit the decoder is still showing E16 and E32 in all channel I regret using gotv. your service is the worst ever..

Benjamin Lemuru March 4, 2018 - 12:44 pm

i subcribe my gotv on march 02 2018 up till now its still not working,i even call customer care,dailed the code bt its still not working please help me dis my iuc num 4622337352 phone num 0903319804

Amina March 4, 2018 - 3:49 pm

Hi i subcribed my gotv yesterday but the subscription has not heen done by ruc no is 4613132939

Vivian mbiko March 5, 2018 - 7:10 am

My Chanel 29 is not showing and I just finish activating my Gotv pls help me …Iuc Number 7017786010.Thanks

Olaniyi Gilbert March 5, 2018 - 8:33 pm

I bought new Gotv ,the one of 5900, which the marketer told me it have 1 month subscription ,I just installed it yesterday ,it not showing any channel apart from the advert station my iuc no. is 7017724934, my phone no. is 08036203750

Chinemelu March 7, 2018 - 7:30 am

For over two months,I’ve being trying to call the customer care. Channel 29 keeps showing scrambled,Max and other specific channels not yet showing on the Gotv max subscription. IUC number 2028898994

Roy March 7, 2018 - 7:40 pm

Please I just paid 1250 for lite and nothing is showing and I was asked to pay that and get max.. Please help me, here is my ICU 4623146645

Awesome March 9, 2018 - 3:48 pm

Did mine today and nothing seems to show,,, I tried the reset method it reply saying dat I haven’t been cleared

Ofonimeh Atarah March 10, 2018 - 7:00 am

Please I subscribe two days a ago and up till now have not being activated my iuc no.2029004618

Chijioke March 10, 2018 - 7:29 pm

I subscribed last two weekend till now channel 29 is not showing and I have sent reset SMS it never worked, I help me.IUC 2019142339

Owolabi wonderful March 11, 2018 - 6:30 am

My iuc number is 4622740348. Please I made a subscription for gotv max,reset my decoder I can’t see nothing.

john Amwa March 13, 2018 - 9:55 am

I subscribed 1900 gotv plus but some channels not showing Eg big brother Etc my iuc is 4623149238 .pls fix
Called customer care to no avail

sowemimo olalekan March 13, 2018 - 12:11 pm

I subscribed last week till now channel 29 is not showing and I have sent reset SMS, and have called customer care nothing as been done.it never worked.My iuc number is 4613242554.

BABALOLA MOSES March 13, 2018 - 4:51 pm

I am Gotv customer with iuc no:2022267402 from Oyo state.My gotv decoder is faulty recently and I don’t know it can be replaced.

Ola ogunmoroti March 13, 2018 - 8:08 pm

Ola ogunmoroti I subscribe today but my account is not activated my iuc 4613578871 pls do something

Chris Osagiede March 14, 2018 - 7:51 am

I was called from Lagos with this number 014607778 to recharge my Gotv IUC 2019543302 with N1,250 and will be upgraded to Gotv max in 24 hrs. I recharged since 13th March 2018 but no upgrade till now. The lady that called said no T&C attached which I just believe. But it appears she was not sincere as it has now turned out. I am really upset with her deceit. Well I believe Gotv is not a good company to Nigerians.

Oladayo olagunju March 14, 2018 - 4:50 pm

my name is oladayo olagunju I subscribe with #1900 today from my bank account and I was debited for #2000 immediately,but my account is not activated yet my IUC is 2021920497.pls do something about because this has happened to me before I had to pay for another.please don’t let me believe that gotv company is scamming Nigerians.

Chris Osagiede March 14, 2018 - 9:52 pm

Thanks for the upgrade to Gotv max this afternoon. I had complained earlier about failure to upgrade me.

Oladayo olagunju March 15, 2018 - 4:23 am

My name is oladayo olagunju and my IUC is 2021920497.i have subscribed through my bank account for #1900 plan since yesterday and I was debited immediately and still till this moment have not Able to watch anything.is it that I was scammed or what cus this is the second this is happening to me .please I’m pleading with the management to help me fix this …….hope to hear from you soon

Heart Nwosu March 15, 2018 - 2:30 pm

I recharged my Gotv over an hour ago at Multi choice Enugu office. Up till now its not showing. My IUC 2021761444. Pls fix whatever that is the problem.

ASEMOTA OSAMWONYI March 17, 2018 - 2:40 am

Good Morning,I made a new sub this yesterday morning the 16th march 2018 on my gotv iuc(4622452796) is showing me e16 error since then till this moment pls rectify GOTV 1250 naia sub

Kehinde March 17, 2018 - 8:20 am

Morning I subscribe 1250 and they debit 1350 from my bank account app and it not activate yet this is iuc no 2021853328

olajuyigbe oladayo March 17, 2018 - 4:19 pm

i recharge my gotv on friday 16-03-2018. its not working till now. please help me work on it. name- olajuyigbe oladayo phone- 08037016694. iuc number 2021786823. please help me work on it.

MOHAMED Ibrahim March 17, 2018 - 7:43 pm

I subscribed my Go tv on the 13th of march 2018 with 1900 and BB Anika is not showing. 4622451356 is the number.

OLOWOPOROKU DAMILARE March 19, 2018 - 4:00 pm

Good evening, i made a new sub #400 on 15th march 2018, my ICU number is (2028961196) and it’s not working yet since that day, please help me check it

fabian March 23, 2018 - 2:53 pm

I made payment using first bank Mobile App it was successful and still to this moment my decoder is still not activated still showing error how do I fix this

Aku Akoji Bright March 24, 2018 - 1:09 pm

I paid #1900 for my Gotv plus but BBnaija is not showing but I was it before my subscription expired. It is showing E16 error

Ify Ajabor March 24, 2018 - 5:49 pm

My name is lfy Ajabor.l made a GO TV payment and my all the channels are not showing.please what shall ldo and this is my IUC number 2029023576.

akudo March 24, 2018 - 5:59 pm

I paid #1900 for my gotv and channel 29 bbnija is not showing is showing e16error pls need that channel to be activitied my iuc number 2009609136 tanks.

Anyanwu chikaodi March 24, 2018 - 10:36 pm

I mistakenly recharged one IJEOMA precious with the iuc number……2029151681……instead of my own that is fabulous academy with the iuc…..2029131681……please kindly assist me to reverse it……is 1900+100 charge fee….making it 2000.I recharged it using quick teller mobile transfer…..thanks …..waiting in anticipation.

Oremuyiwa gbadebo March 25, 2018 - 8:14 am

Am gbadebo pls I have two decoder I recharge the old one after four days is not working anymore pls help me to rectify this issue because the sub is waisting 2003041922

uche Jackson March 28, 2018 - 1:47 pm

Please decorder with this Iuc no 2022358510. Name: Chukwu. Refused to come up after payment this making 5days nw. If i tried using *288# to clear error 16e dey will tell me to try again later that my decordee could not be reset . If i tried calling customer care number 0803 904 4688 they will said d number is not allocated to, that i should check d number and try again. Is so annoying.

Excellent Larry A March 28, 2018 - 4:09 pm

I paid for gotv max of 3,800 Naira yet I’m not receiving big brother naija.
Please, may l know the reason?
Or, l should be refunded 1,900 Naira which is the amount of gotv plus.

Olakunle March 28, 2018 - 9:09 pm

Please I subscribe 1900 and BB naija I see not show , saying Error E-16 my IUC NUMBER IS 4622599438

Abayomi-olajide March 29, 2018 - 9:19 am

Í subscribe for GOTV plus for #1250 on 28th of march uptil now no Chanel hv show pas help me rectif it, dis my iuc NUMBER 200520079 name:Abayomi olajide

jonathan March 31, 2018 - 7:58 am

am mr Akpojotor Jonathan i sub for gotv my big brother channel is not working my number 08183613648 decoder number 2029056833

Aikoye Clare Aisha April 3, 2018 - 12:51 pm

I went to ur office in ibadan in March to correct my name wrongly spell uptill now it has not be corrected and I want to recharge is giving me a different name pls help me correct my name so I can recharge. My IUC number 4613921658 and my name is Aikoye Clare Aisha not ikoye Dare and my phone number change to 08055370067. Pls

Abass April 3, 2018 - 1:30 pm

I paid #1900 for my gotv and channel 29 bbnija is not showing is showing e16error pls need that channel to be activitied my iuc number 4622265234 Thank you

happiness April 5, 2018 - 9:27 am

missing channels for the past three days! Please kindly help in restoring…IUC no.2029043238

Ayomide Tobiloba April 5, 2018 - 9:52 am

Please I subscribe for Gotv plus 1900 +service charge 100 on my mobile transfer and non of the channel is showing, pls help me out ooo my iuc number is 4613082560

Adegunwa. Jamiu Alaba April 5, 2018 - 10:20 am

I mistakingly paid twice into my gotv account yesterday 04/04/18 around 10-11pm. Yet is yet to open. IUC number is 2028649412. Alfa jamiu. Ijeshatedo lagos

Amonu Vivian April 6, 2018 - 7:19 am

Why some channels like bbnija are not showing on my gotv my iuc 2029267119 please do something

Ijeoma April 6, 2018 - 9:32 am

Pls subscribe my gotv on 30th of last month, uptill now channel 29 is not coming up.iuc number, 2029006824.name,obasi chiamaka ijeoma. Phone number, 08031363185

Ijeoma April 6, 2018 - 9:36 am

Pls I subscribe my gotv on 30th of March, uptill now I can’t watch channel 29.customer care number is not connecting on my phone. Ius number 2029006824.name,obasi chiamaka ijeoma. Phone number. 08031363185

Mrs Oyeneyin April 6, 2018 - 9:39 am

I am on gotv max, for the past two days now i can only view few channels.I leave in abuja
my IUC NO 2028688879

Bilikis Adeniran April 6, 2018 - 10:08 am

I have paid for my GotV and not still showing any channel IUC: 7004975383

Adeyemi April 6, 2018 - 4:20 pm

I subscribed yesterday evening up till now it is not displaying. pls any assistance?

Arnold April 7, 2018 - 9:45 pm

I just made subscription via quickteller and some channels are yet to start showing like big btother naija just to name a few,these is my IUN no 4613022352

Ugumanin agan April 10, 2018 - 9:52 am

I subscribe for five days now some interesting channel like bbnaija is not opening why? Please help me out.name:ugumanim

Imo April 10, 2018 - 2:51 pm

Hy, I made a subscription via quickteller(3900) but some channels are still yet to connect. IUC number is 2019354177. IMOH. Help me please

olalusi deji April 11, 2018 - 5:30 pm

my go TV not working after I subscribed 4620980131

Mr. Samuel Ajayi April 12, 2018 - 5:34 am

Good morning. Pls help unlock my PG. I got home yesterday to find out that the kids have tampered with the system and the pg is blocked & PIN locked. My IUC is 2018677202. I would be glad if solution comes from you. Thanks and well-done.

Vivian April 12, 2018 - 7:11 pm

I subscribed 1hour ago through diamond mobile banking app my gotv is still not showing

Nuree April 14, 2018 - 6:55 pm

Pls I subscribe my gotv few hours ago, uptill now I can’t watch channel 29.customer care number is not connecting on my phone. Ius number 2022352939 .name Is mama J Ahmad. Phone number, Tnx

Ukpabi April 15, 2018 - 11:29 am

Please I subscribed my gotv 1900 for more than four hours now it’s yet to activate. IUC 7013594510

Opaleye John Olusola April 16, 2018 - 9:35 am

Good morning, My names are Opaleye John, My IUC Number is 2019208987, my phone number is 234-8033604325.
I have paid for subscription via eTranzact but still I could not watch any of your channel,

please assist on what could have happened.

AIGBE GLORY April 16, 2018 - 12:10 pm

I subscribe my gotv few hours ago via diamond bank and uptil now is not showing. My IUC no is 4623414216. Pls attend to it as soon as possible

Idahosa Agbeyi April 16, 2018 - 8:26 pm

An early contact. How do I activate the bigbrother Naija channel?

Omolola April 18, 2018 - 6:57 am

Please help me activate channel 29.IUC NUMBER-2028619895. Thank you

salome April 21, 2018 - 3:19 pm

why would GOTV put a subscription on ATM when they know is not effective i did a subscription since yesterday, my decoder has not been activated. and i have been wasting my airtime to call customer care who are not responding. pls i need something to be done urgently. 2028583962

Damilare April 21, 2018 - 9:14 pm

I have subscribed on my Gotv since Wednesday with IUC no= 4620845957 using the general short code *288# and it has no been updated till now. Kindly do something about it ASAP

Ihenacho Nancy April 26, 2018 - 4:12 pm

Gud evening, I subscribed yesterday but up till this time I can’t even view channel 99. Pls kindly assist to resolve it. My IUC number is 2019478126. Thank u in anticipation.

Lawrence onyi April 27, 2018 - 3:20 pm

My gotv max subscription is suppose to end 26 may 2018 but they scrambled all the stations today 27 April 2018. Please I need you to recheck my subscription and rectify this issue. Thanks. My phone number is 08166080346

ogunyinka wasiu April 30, 2018 - 9:51 am

Pls I subscribe on my Gotv on the 28/04/18 and I try to clear my E16 but what I got was that my account has been suspended kindly check to verify what the problem was, this is my iuc no 462283373 my phone no 08038466454

Henry May 1, 2018 - 9:57 am

Please i need a gotv contact person number as am not comfortable with all this answering machine number

Odunayo May 2, 2018 - 5:50 pm

I subscribe on my gotv but my account has not been activated for over an hour, and the contact number given to me is not going through.

My IUC number is 7018806362. Kindly connect me as I made my payment via online.

I will advice you(gotv) to work on this service as the time required in updating the service is taking much time than expected.

Odunayo May 2, 2018 - 5:56 pm

I subscribe to my gotv account over an hour and my account hasn’t been updated,this is my IUC no:7018806362.kindly work on your service delivery on this particular product, as if this persist, I will be forcer to patronize another brand.

bsam May 2, 2018 - 7:31 pm

Hello, please I have paid for my go tv but not showing. kindly help me to find a solution. My IUC No is 2020622796. Thanks.

Aroye May 3, 2018 - 3:08 pm

Please am issues with my decoder please just try and upgrade my decoder for me IUC 20033035577 I sub on 21of April thanks

Damilola May 4, 2018 - 6:29 pm

I renewed my subscription on the 4th May but I discovered alots of the channels were not enabled for viewing .Kindly assist to rectify this error.
IUC – 2028758206.

Thank you

Mepaiyeda A. May 5, 2018 - 3:59 am

please am issues with my decoder please just try and upgrade my decoder for me IUC 2015949702 I tried to sub on is telling me that my account has been suspended thanks

Kalvis eniola dada May 6, 2018 - 7:24 am

Please I sub my gotv on gotv lite since it has not been showing….my iuc is 2021820156

Promise May 6, 2018 - 7:45 am

I subscribed my new gotv yesterday still I’ve not gotten any network signal. What’s happening.

Hassan Idowu May 8, 2018 - 11:47 am

I pay online today but my gotv is not showing any channel iuc 7018747759

Jubril May 9, 2018 - 1:28 pm

Pls help me out I have just paid in #1250 Gotv and have not been updated on acct 4601862620 lagos Nigeria. Here also is my alert that have paid in d money.

Oguntoye May 10, 2018 - 5:48 pm

Pls some channels suddenly disappeared while my subscription is still on. Icu Number is 7016578832.pls kindly attend to dis asap cos i have some program to watch 2night

Amoni Mitchell May 11, 2018 - 10:41 pm

I have paid for subscription yet my gotv is not coming up.IUC- 7018864277

Godswill Bassey May 14, 2018 - 1:13 pm

I just subscribe my gotv for#1,300 but it is showing. My iuc no. 2028842952

ojo May 17, 2018 - 7:39 pm

I activated my subscription now of 1900 but not come up why?
My Iuc no is 2020749648
My name is Ojo Sunday and my phone no is 08061607792

Ayoola Oyetunji O May 18, 2018 - 3:46 pm

I paid my go tv subscription through first mobile but my decoded was not reactivated.
My our number is 2022337365.

evans May 18, 2018 - 9:01 pm

My IUC no is 2022061007. I just recharged my gotv today 18/05/2018 and yet I haven’t been connected. Please do do something about this thanks

Daramola May 18, 2018 - 10:49 pm

Each time my decoder is powered, it searches very slow and gives only 32 channels instead of 61 channels. Help, please.
My IUC No is 7017544870 and the name is Daramola Paul O.

Rukayat Adebayo May 19, 2018 - 4:27 am

Hello, I activated my subscription via quick payment, and it’s was successful, was sent to my email since yesterday. But till now it’s still showing error 16
My iuc – 2028682438
my name -Adebayo Rukayat
My number -08069835802

Rukayat Adebayo May 19, 2018 - 4:46 am

Plus am still awaiting your response

Naij Naira May 19, 2018 - 12:20 pm

It shouldn’t take this long to activate. Kindly contact customer care to make them aware of the issue.

Akintunde May 19, 2018 - 9:14 am

I subscribe to my gotv decoder over 24 hours now and it has not been activated and on getting to remove the error code through all the means of removing it was all in vain telling me that my account has been suspended here is my IUC number please do activate it for me

Adelakun May 20, 2018 - 2:47 pm

I paid 1900 but mistakenly select Gotv value instead of plus, help me to upgrade my bouquet. And up till now the Error 16 is still showing on my decoder. Though I move my decoder from Ogun to Abuja.here is my IUC 2019508618. Thanks for your concern.

Abubakar Muhammad May 21, 2018 - 12:02 pm

good day, I subscribed my GOtv since last week but up till now is not showing, Pls help
UIC 4601510347

Saviour Ekeng Edet May 23, 2018 - 8:13 pm

Good evening pls I paid for Gotv Plus which is 1900 but I have not being enjoying complete channel which is 52 channel but only 32 channel. what is the course of it because I don’t understand it any more for the pass two month now I have being facing this problem. Please help out. Thanks

Saviour Ekeng Edet May 23, 2018 - 8:21 pm

I don’t have a complete channel which is 52 but rather 32 channel.
Please my name is Saviour Ekeng Edet
Iuc no: 2009607595

dare-oyanameh May 24, 2018 - 9:17 am

I mistakenly recharged my old damage gotv account yesterday 23/05/18/ time::17:51pm through agent named allahulateef(001005)cement bustop iyana-paja old damage iuc number is 2009407268 while the new one is 2028812855….Gotv plus…my number is 08069367631….. pls kindly help me out……watin for your respond

IHECHI May 27, 2018 - 6:33 pm

I was debited 1900 two times for gotv PLUS IUC Number 4613546620.I paid on the 27th of May 2018 could you please extend it for 2 months subscription.

Effiong May 28, 2018 - 7:00 am

2016979028 I have just re
charge my(1900) Gotv through my mobile application but it’s not showing. please respond to my challenge. thanks. 08037703527.Effiong.

Ahmadu Olumuyiwa May 29, 2018 - 7:39 pm

good evening, pls I just paid into 2018832157( Ahmadu Olumuyiwa). for Gotv plus. But, my account has not be credited. could it be resolved on this platform? thanks

Adeniran Ademola Adenike May 29, 2018 - 7:55 pm

Pls I mistakenly subscribed to another person iuc what assistance can you render on dis.

Beene Mapondo June 2, 2018 - 7:24 pm

I paid in the morning using zanaco account but up-to now nothing, it’s still showing e16……What’s the problem…. Please help me. Thanks so much.

peace June 2, 2018 - 9:07 pm

Pls I recharged on my old IUC number can the money be transferred to my New IUC number 4622525155 thanks. 08032888715

Ajao Lukman June 3, 2018 - 2:38 pm

I paid via my Skye bank app to 2029100818(1900) but it doesn’t show please help me find something to it

Babalola Olusoji June 3, 2018 - 7:38 pm

Pls my decoder was blocked after several attempt by my children to get access to some blocked Channels,by pressing wrong pin
All effort to reopen it proved abortive
My iuc no 2009390812
Kindly help me to open it


Ayivi Godwin June 6, 2018 - 2:05 pm

I recharged my gotv subscription yesterday and yet I can’t get service or watch a movie. pls kindly fixed out my subscription.
IUC 2070862051
NAME Ayivi Godwin
phone 08186122175
I hope you will resolve this as soon as possible. thanks

Naij Naira June 7, 2018 - 1:57 pm

Kindly reach out to their customer care via any of the medium above.

Olasat June 14, 2018 - 10:29 pm

Evening I subscribe my gotv 2day by 5.pm and it dont show IUC num is 2016924322 PLC be fast on it ooo because am tired since 5pm

Abdulkazeem Daniel June 15, 2018 - 1:30 pm

I paid my monthly subscription on Sunday 10th of June 2018, yet my gotv decoder has been suspended as at this moment.
IUC 4613782772
Phone 08023837866
Kindly connect my decoder now, since I
am not owing GOTV.
Best regards,

Ehizojie June 15, 2018 - 8:44 pm

Good evening I have subscribe twice but nothing has shown IUC NUMBER 4613474113

Idowu June 16, 2018 - 5:52 pm

I subscribe to gotv today and it was successful but its still bringing error…ICU number is 2019152724..surname is IDOWU

lasis muideen alani June 17, 2018 - 9:50 am

I subscribed yesterday 16th of June my iuc 4601788660. oyewole kazeem. 08102827787 and nothing has been shown up till now

Naij Naira June 17, 2018 - 8:10 pm

Sorry for the inconveniences. GoTv seems to be having a raining day as numerous customers are subscribing. So it’s taking them more time to restore viewing. It should come up very soon as it is probably on queue. You can however contact them using the details above.

Aniobi Daniel N June 17, 2018 - 2:13 pm

My gotv account is suspended please help me reconnect it back IUC is 2018702231

Naij Naira June 17, 2018 - 8:03 pm

Please reach out to customer care agents with the above contact details. Preferably via phone call.

Aniukwu Felix June 24, 2018 - 2:24 pm

I subscribed last week with my online banking but I made a mistake I suppose pay 1600 but unfortunately I don’t have more than that in my account but it debated me 1250 since then no Channel is working so yesterday I subscribe 2000 but still yet no channel is working pls I need help this my IUC 2028493844

Segun June 25, 2018 - 7:46 pm

I pasworded my decoder, my daughter enter wrong password it is now blocked and i am asked to contact gotv customer service…and my call has not yet been pick…pleas any help? This is my decoder UIM number….2019336382

Thank u

Stanley June 26, 2018 - 6:16 am

I subscribed this morning with my online banking, payed 1900 but the error code is still showing also telling me to reconnect. My IUC number is 4613954498. Thank hope to hear from you soon.

OGUNGBADE OMONIYI July 3, 2018 - 4:45 am

I pay #2000 for subscription toward June ending through SKYE BANK transaction and yet my Gotv didn’t show up at all. My iuc number is 2009609278. Please do something

Ogechi Amuchie July 3, 2018 - 10:40 am

I just subscribed for my gotv through Bank(ATM). But none of the channels have shown yet

Adafong Stephen July 8, 2018 - 7:22 am

I wrongly recharged a different Gotv IUC instead of mine on Thursday 5th July 2018 precisely 18:39hrs through online banking.
Kindly help to transfer the amount to my own.
CORRECT IUC NO: (4601530952)
INCORRECT IUC : (4601530852 payment REF: 1157115783115349)
AMOUUNT: N1,900.00
Thank you phone num.08152373117

Idowu Ibrahim olatunbosun July 10, 2018 - 9:26 pm

I subscribe to my gotv on Sunday 8/7/2018, and yet to display anything.my IUC NUMBERS IS 4613153531 IDOWU OLATUNBOSUN AND HETE IS MY NUMBER 08033974989

Ezuoke Friday July 27, 2018 - 3:29 pm

I bought gotv and the remote refused to work and I won’t them change it for me they refuse. I bought it in umuahia

chijioke samuel abonyi July 29, 2018 - 10:09 pm

i have paid 1800 for subscription through Eco bank ATM but all my chaneels are not showing please help me out.

this is my IUC number:


JESUDUN (AWODUN) OLUWASEUN July 30, 2018 - 7:27 am

Good morning,
I subscribe my gotv value (N1250) on July 29, 2018. Through my Gtb bank mobile, and it was successful, but I’ve not reconnected. My iuc number is 4601937128. My phone number is 08036028317. Pls, help me out.

Falowo Mathew July 31, 2018 - 5:56 pm

Please I have confirmed my subscription will expire by august 12/08/2018 but since 3days ago now I can’t watch my GOTV again telling me no signal please do something

Babatunde Amos August 4, 2018 - 9:20 pm

Pls if all this portals you guy put here are not working let us know,I recharge my gotv with this iuc 2009408837 on mobile banking which 1900 ha been taking from my account,pls make sure you get me reconnect before I report you to NCC,08097641081

Kazeem August 10, 2018 - 10:47 am

Gud morning have made payment last night and is not showing still on e16 pls kindly help me to reset 2016097505

AKINTUNDE AKINLEYE August 11, 2018 - 8:11 am

I was formerly on GOTV plus, i was asked to enjoy GOTV max between 13th – 26th july 2018, i fell in love with this upgrade and subscribed through phone transaction with my access saving account for GOTV max on the 27th July which i think is suppose to last for a month, only for a message to be sent to me, that my subscription has ended on the 10th of august 2018, which is not suppose to be so.
I would be glad if a quick correction could be made as early as possible

Best August 12, 2018 - 4:33 pm

Please I subscribe my gotv since 30th of July but it only work for some days and went off showing e16 i called customer care number but they said they are problem clearing the E-16 though I migrated from gotv plus to max… This is my Iuc 7018842215

Mitchel Osunlaja August 15, 2018 - 2:32 pm

Pls i subscribe to my GOTV at FCMB bank and i check my status and the money has been reading in my acccount but My GOTV has been re activated

My IUC number is -7023588274

CHIMA UBANI August 17, 2018 - 3:52 pm

On the 1st of August,2018, I migrated from GOTV PLUS to GOTV MAX and made my payment online #3200.Since then I have not been activated on the platform.
My IUC NUMBER: 4620950858

Abuchi August 19, 2018 - 10:24 pm

I subscribed my gotv on 17th.Aug.2018 by 49pm. Through my Zenith bank mobile app, and it was successful, but I’ve not been reconnected. My iuc number is 460168771. My phone number is 08035421425. Pls help me out.

BALA SAMBO August 20, 2018 - 7:56 pm

You sent me to pay before the expiration of my subscription. I did pay last through one of your agents in Kano.
Instead of getting the bonus, you sent an alert telling me that my subscription expires tomorrow 21-8-2918.
Please rectify my status

IUC 4622033392

sandra chinwe September 5, 2018 - 10:56 pm

please i have a problem i mistake one number how can u have me my iuc number is 2029186303 but i did 2029106303

Bello Kezeem August 21, 2018 - 7:32 pm

please i subscribe for GOtv value which cost me 1250 and i still cant watch any chanel for the past five days. my decoder number is 2028755242

Korie florence August 22, 2018 - 8:54 pm

I subscribe my gotv today but not all channel is showing

Apostle Nelson C Eke-opara August 29, 2018 - 8:57 am

I subscribed yet my gotv is not showing. I’d. No. 4623838789

aliagu nduka August 30, 2018 - 9:31 pm

i mistakenly under subscribed today, instead of 1,900 i subscribed 1,350 hat do i do to go back to my normal banquet

Abubakar Abdulsalam September 1, 2018 - 4:34 pm

I subscribed my gotv and is not showing when I tried to clear the error 16 I was told that my account have been suspended my IUC is 2022322373 please I need assistance

ETO KAFAYAT September 2, 2018 - 1:35 am

I subscribe to my gotv decoder since on Friday n its successful but not showing……..
ICU no: 7023823932
Receipt no: 27949936

ASANIKE September 3, 2018 - 9:35 am

I subscribed to a friend Gotv since on Friday through my first bank app and still not update.
IUC 2004469115
PHONE 08184493192

ndubuisi OKORAFOR September 3, 2018 - 12:48 pm

pls update my gotv subscription renewal payment and reactivate service.
iuc is 2022469990 transaction ID is 153597632332 DATE 2018-09-03, VTPASS.
thank you.waiting!

Ajogbor julius September 4, 2018 - 4:51 am

Please kindly help me, I subscribe GOTV plus since 1st of September 2018 through mobile banking and it was successful and till date it has not come up, pls kindly help me this my UIC NUMBER 2005204154 name Ajogbor julius phone number I used then was 08036324427

Onyeukwu wisdom September 7, 2018 - 9:20 pm

i subscribed since morning it haven’t come up till now 4601420303,,this is my phone number 08137616842

Edward September 9, 2018 - 11:24 am

Hi Gotv team, kindly verify this Gotv account that was credited twice (1900×2) instead of the usual 1900 monthly subscription. See details below:
IUC No. 4613684448
Location: Kano
P/number: 08053307333
Date/time sub. was made: 31/08/18 (09:17pm) consecutively.
Via : zenithmobile billpayment
Edward O. (Mr)

Mr lekan September 10, 2018 - 8:40 pm

I saw 500 for gotv lite payment and i pay it, but it’s not working since Saturday morning and what can i do now?

Unie Emmanuel September 14, 2018 - 7:04 am

I subscribed my gotv on 30th of Aug 18, and i was sent a message yesterday 13 Sep 18 that my subscription has expired. Please is subscription now two weeks? If not gotv management should reconnect me immediately.

Abubakar Mohammed September 14, 2018 - 11:08 pm

I subscribed my Gotv IUC 7020874124 on Tuesday the 11th of September, 2018 Limawa Bosso road Minna.Surprising or disgracefully went off asking me to subscribe.Please do something now.Abubakar Mohammed Hassan with phone number 08036474377

Anumiri Anita Chidera September 15, 2018 - 9:10 am

Please I subscribed last week 7/9/2018 and suddenly its telling me that my subscription has expired this morning been 15/09/2018.please I need your help as soon as possible.

Ismail Christianah Oluremi September 16, 2018 - 6:36 am

I subscribed to gotvplus on 14/092018 thru sms 737 option of gtbank,up till now, I can’t access what I paid for. I have tried the easy self service available but same. Pls, fix this problem for me

Azeez Muritala Seye September 16, 2018 - 2:46 pm

I subscribed for my Gotv yesterday 15 Of September 2018 through my first bank app. and I was connected immediately but to day 16/09/2018 I was disconnected again
IUC 2005130870

Phone number : 08032472681

Mabamije david September 16, 2018 - 6:32 pm

Gotv why this weekend,i subscribe last week am seeing some thing else on my tv screen E16,i went to ur office in asaba opposit asaba township stadium my iuc number is 4613945439.i was onable to wash laliga games

Mohammed Sabo September 16, 2018 - 7:38 pm

My gotv stopped showing asking me to recharge and NOT quite long I recharged on 29th August, 2018. Please let me know what is happening with my decorder? Please help me right now. IUC NO:4613780630 Nigeria Customer Sabo Phone 08032843688. Please rectify the problem.

SAMUEL September 16, 2018 - 8:11 pm

Please i need to lodge my complain ,on 27th of august 2018 i paid my
subscription but i was disconnected on the 13th of September while my
subscription is still active.can you please do something now bcos this is
an unfair .treatment.attach with is the receipt of my payment.my iuc no
is 7017724892

Balogun jubril Babajide September 16, 2018 - 10:36 pm

My name Balogun jubril Babajide, l subscribed to my go tv iuc no 2015891130. 2nd of September 2018 telling me this morning that my subscription hve expire. Plz do something.

Enike Oloruntobi September 17, 2018 - 10:23 am

Good morning, I am Tobi. I subscribed on the 9th of this month with IUC no 4623234515 only to put it on yesterday saying my subscription has expired.

There should be consistency in communicating with your subscribers if you are having issues with your services and not only when the subscription is about to end that you get in touch.

That’s how to maintain relationship.
Please let it be rectified before the end of today.

Elozie Chinonso September 17, 2018 - 7:20 pm

Pls I have a running subscription but surprisingly, my recorder ceased to be showin, telling me no channel found…
My iuc number is 2022617370.

Florence September 17, 2018 - 8:13 pm

We subscribed on 4th of September 2018 and u cut us off by 17 of the same September 2018,who does that,I am so pissed at your services right now,pls fix it my IUC Number is 2019116919.

Odubunmi Olatunji September 18, 2018 - 11:50 am

Please i have an issue wish i subscripe on 5th of August and its stops exactly two weeks .
Number : 4601860723

Hammed September 27, 2018 - 4:47 am

I just discovered that my account has been suspended and I don’t know d reason,my iuc no is 7018775377 and my phone no is 07031243500

Timothy Makama September 29, 2018 - 12:44 pm

I have subscribed my GoTV yesterday night being 28/09/2018 but until know my decoder has not been activated what can I do please help me IUC NO 4613743105 I’m from Airport Road Abuja Nigeria.

CALEX YOUNG WASILI September 29, 2018 - 3:52 pm

i have paid for my account number 2028768488 today around 15hours but up to now i have not yet been connected. what is the problem? my cell is 265 996 487 286 and i have used Airtel money and my Trans ID was MP180929.1507.G53295.PLEASE RECONNECT MY ACCOUNT.

Jephinor Ogar September 30, 2018 - 10:33 am

I subscribed my Gotv since yesterday been 29 September 2018 with 3,200 till not connected here is my IUC number 4623168148

Adesina motunrayo October 2, 2018 - 8:03 am

I subscribe my gotv since on Saturday n still showing e16 error

nurudeen oguntoyinbo October 2, 2018 - 8:08 pm

i recharge my gotv not showing my iuc 7017785472

AMURUKPA Michael October 3, 2018 - 8:50 am

I recharged my GOtv on 1st Oct 2018 through internet bank. I made the transaction through Access banking and it was successfull yet it still showing error code 16. please kindly assist me in resolving this problem. phone number 0803197792, IUC number 4622467993 thanks

Faith Akasi October 3, 2018 - 4:27 pm

Have been trying to subscribe my gotv but could not complete the process because otp number is not sent for my transaction. Please what should i do?

Onome Grace October 3, 2018 - 8:09 pm

Good Evening Sir, please help in activating my account. I just pay subscription fee of 1900 naira. Thanks.

Chuka Idigo October 4, 2018 - 3:34 pm

I got a text informing me that I had upgraded but I never gave such instruction, I’ve been paying 1900 and would like to continue with that, Thank you.

chukwukere Phoebe onyinye October 5, 2018 - 10:34 am

I subscribe my Gotv since on the 3/10/2018 but it’s not showing till now. IUC-2009616788 Phone number 08063684747.Pls do something

blessing October 6, 2018 - 7:17 am

I have not subscribe my Gotv decoder for 2 months due to our style of NEPA, now I want to do so now only to find out that Gotv decoder has been block I can recharge, it’s so annoying

moses Emekop
please reply and help thanks

Abdul Monday October 6, 2018 - 8:22 am

Pls kindly help me reconnect my account.
The details of my payment are as follows:

GoTV payment of 1900 for 7018842480 was successful.
Ref.: 109472672426

I paid via my First Bank Account yesterday.
Pls I paid for GoTV plus and if am on GoTV max It should be downgraded.

Eyinla Samuel October 6, 2018 - 9:32 am

I stay at Akure in Ondo state, my decoder has a problem, l have been trying to exchange at one of your center at Oyemekun since last year, but has not been available according to the agent there. Please help me l want to change the decoder to new one. Thanks

Irene Anietie etie October 7, 2018 - 12:50 pm

I paid via my fcmb Bank Account today .

I subscribe my Gotv today, but it’s not showing uptill now. IUC-7023609553 Phone number 07069668720 Pls do something

Ebenezer owen October 8, 2018 - 2:23 pm

My husband subscribe for gotv max since 3nd of October till date still not showing…. Iuc:4621001732 phone number:07061258847

Tochukwu October 8, 2018 - 5:19 pm

Pls help me to activate my acct iuc num 2021726096.I subscribe via my first bank account

Aleem Rizqat October 10, 2018 - 5:11 pm

I recharged a few days ago only to receive another message now that my subscription has expired

Maleek kareem October 11, 2018 - 12:09 pm

Am kareem i jst sub 4 gotv lite nw via gtb accnt pls kinly on it b4 d useless phcn took off d light,here is my iuc no 7023813222. tnks

Nwani Kenneth ogbonna October 12, 2018 - 7:30 am

Pls help to active my account I paid on 8 October and it still showing E16 OR 32,my IUC number 7013568237 thanks.

Babasawo October 12, 2018 - 7:30 pm

My name is babasawo, i did a transfer this money for renewal of my subscription though, the initial subscription still valid. kindly confirm the payment because i had been debited since morning. In addition there is a small dialogue box is showing and covering 75% of my TV screen, IUC is 4613361043

Bola Olabode October 13, 2018 - 10:19 pm

I subscribed on 8th October my due date via my online wema bank account and it stopped showing on 13th October. my sub rate is#1900. This is my second experience when I paid through my bank account. This is very discouraging

Sunday Nwoke October 14, 2018 - 1:28 am

l am Sunday Nwoke .l recharge my gotv on Friday 1900 up to now is not showing
iuc number is 7017544676

Eze Gabriel October 14, 2018 - 6:17 pm

I subscribe but is still showing me E17 this is my iuc number 7023904363.thanks

Yusuf October 14, 2018 - 11:13 pm

I changed my gotv package and my subscription is not coming up..IUC number 2022289228

Nwachukwu Benedict October 15, 2018 - 10:28 pm

I subscribed my gotv with out no. 2028868307 since 10.08pm With ref:109473816697 and it has not come up till now 11.23pm. Please help rectify as I am waiting to watch one important programme by 12 midnight. My phone no 08034284866 Thanks.

Adio segun October 16, 2018 - 5:49 pm

Good evening. Please I got mail on my decoder now that my subscription will expire on 19th October. Please I need clarification because I made payment twice on 19th September. My iuc 2009381472

Amina Umar Maradun October 16, 2018 - 5:49 pm

Hi! I want to complain about The payment i maid 11/10 Through 737 which is 5 days to my previous payment to end but is Telling that my subcription has expired since yesterday. Pls do some thing fast my IUC 7017635619.

Eze Kenneth Osondu October 17, 2018 - 9:15 am

Please I up graded my gotv account through access mobile banking but I’m still not reconnected, please assist me with the reconnection, IUC=7023591959, PHONE =09059844641.PLEASE.

ORUAH MICHAEL October 18, 2018 - 3:26 pm

Good afternoon, this to inform you that I subscribed my GOTv with IUC: 2029089854 yesterday and it showed throughout that same day, but received message today that it has expired today. Kindly help to resolve the problem from you end.


Innocent Onukogu October 18, 2018 - 5:51 pm

I write to bring to your notice of my payment with IUC number 4623697939 has not been activated. Sincerely. I’ve missed out on my regular TV shows since yesterday being 17th October the payment was made. Please kindly resolve the issue Asap. Thanks

Ifeoma Ekene October 19, 2018 - 6:19 pm

Attention Pls,

My name is ifeoma Ekene with If I number 2029123131 i subscribed yesterday but it’s not showing, pls look into it. Thanks

kelechi christian October 20, 2018 - 6:52 pm

i subscribed my gotv it worked and stoped the following day,please help me and resolve the issue ius number 2020943970

Rasman October 20, 2018 - 7:33 pm

Hi,I just subscribe my gotv on the 19/10/2018. and after it as uploaded there is sound but no visual or video, have change the Av code to a new one still the same thing. Pls help to retify it or give me directions on what to do next.ICU 4613078917. Thanks.

Josh October 22, 2018 - 9:24 am

it’s up to 3 years since I subscribe my gotv with the ICU 2005091082 Now am trying to but its not working and they are telling my Icu is incorrect.
please correct that error right away.

Elijah Chikuse October 26, 2018 - 5:54 am

Please help me with upgrading to GOTV Max.

Please it is possible you include your valid contacts, We have lots of question but can’t contact you. The numbers we found in the web are either not available or of Blantyre.

Please put it simple on how we can be upgrading otherwise your services are very challenging to access.

Ruth Egbi October 28, 2018 - 6:29 pm

I have just subscribed but it’s still showing clear error code and am trying to follow the code and instruction it asking for my surname and I have given its not recognizing the name and ur customer service number does not exist I do not like this poor services

Frank October 30, 2018 - 3:36 pm

Greetings,I subscribed my gotv online but I came to realized that my accounts is suspended, pls I want u to reconnect back my accounts since it has been kept unused for a little while

lawal adeyemi October 30, 2018 - 7:19 pm

I subscribed on 22/10/2018 but it is unfortunately that all station is not showing again this morning 30/10/2018 this is my iuc number: 2005108965, pls correct error

Nneka Jennifer Nwuba October 31, 2018 - 12:56 am

Subscribed on 23 of Oct and it just stopped showing on the 30th.
IUC number is 7016591941

Samuel Ade October 31, 2018 - 2:43 pm

Hello, we are currently experiencing signal breakdown in Ago Iwoye, Ogun state since 2weeks now while subscriptions have been wasting away, pls kindly attend to it. Thank you.

Genevieve Obianuju Onovo October 31, 2018 - 7:40 pm

I subscribed my gotv decoder on 25/10/18 only for me to be cut off on 31/10/18 telling me that my subscription has expired. Please help me check your system and correct the error. My iuc number is 2029258945 Thanks alot

timothy chia November 1, 2018 - 9:44 am

i am have missing channel. please attend to it. my IUC number is 7022499934 phone no. 08084855911 the first Email was wrong

Munachimso Okonkwo November 2, 2018 - 8:13 am

I was using Gotv plus and it was meant to expire on the 4th of November but I subscribed yesterday and upgraded to Gotv Max but since yesterday it has been scanning after sometime it will show no services found
My IUC NUMBER is 2028616641
PHONE NUMBER 08035257455

Akpan November 3, 2018 - 8:11 pm

I paid with my ATM today afternoon up till now is not showing
Name mr Akpan

IGBAYIMA IGBAYIMA ANDREW November 4, 2018 - 6:02 am

My GOTV got spoiled then your people gave me new one and collected the spoiled one. Question. I my to be using the old IUC 2029260846.IGBAYIMA IGBAYIMA ANDREW my user name. Confirm. My phone number 07065123590

Ifeoma November 12, 2018 - 11:02 pm

Good evening, I paid for my go TV subscription today being 12 of November 2018 and I wasn’t notified that it was expiring but the last time I paid was on the 12 of October 2018, so I decided to pay today but since I paid, it’s not bringing out any channel. After scanning it will say no channel found. Please help out.
NO- 07031335057

bright November 13, 2018 - 9:19 pm

pls i have payed but the chanels are not showing,they it is suspended,I WAS SENT AN SMS THAT MY SUBSCRIPTION WAS SUCCEESSFUL,BUT IS NOT SHOWING pls help me and reconnect it.this is my IUC:7023802128

bright November 15, 2018 - 8:05 pm

pls i paid since 10th of November but still it not showing since then,they said it is suspended,pls heip me and reconnect it back.this is my IUC:7023802128

Honey November 23, 2018 - 1:26 pm

Pls, which code can someone use to subscribe gotv using a phone

Chima November 25, 2018 - 12:10 pm

Please i recharged my gotv yesterday 24’nov’2018 through my DYA account
for gotvplus with 1900, and uptill now it has not been acctvated, my iuc no is 4623227704,
The transaction ID IS 67376010, please help me to restore the channels,

Esonwanne Macaulay November 25, 2018 - 9:37 pm

Am not happy with u people today how on Earth will I make pay and u people deny me service am not happy my iuc number is 4613203469 have called ur call center since morning till now no results am not happy at all my name is Macaulay

Emeke Ezeka November 25, 2018 - 10:44 pm

I paid for Gotv max on 23rd November 2018 with my First-bank online banking. But is still show E16. IUC 4613654131 Name Emeka Ezeka. phone number 08068232120. thanks as i await for your quick response ASAP.

omelaja babatunde November 26, 2018 - 9:48 pm

i subscribed trhough my GTB bank, money deducted, but av not been connected. my iuc no is 4613389836.

Iferi November 29, 2018 - 8:57 pm

I paid N2000 naira for subscription at gotv officer 8mails calabar, since 17:30 of 29/11/2018 till now, it not showing my iuc number is 7018756708

Shuaibu Muhammed December 1, 2018 - 9:49 pm

I subscribes last Nov 20 with the sum
of #3300 which I didn’t receive any programs.I later add the sum of #600
still no program. I later took the Decoder to costomer care Surulere Area
Office.l was told to swap and it Will cost me #3200.After then I was given a
new Decoder which the person attended to me said that it is OK. But still no
any channel show.please help Number 7028807324.

Olatunji Harrizat kehinde December 6, 2018 - 10:56 am

Hello, I subcribe my Gotv through internet banking since yesterday and it has not coming up_IUC 7020838406.

Rejoice Bitrus December 19, 2018 - 3:20 pm

Sorry why did you people suspend my gotv decoder with IUC number 2028608903. And the worst part of it i’ve subscribe it like two time still nothing, pls do something.

Adebimpe December 19, 2018 - 8:27 pm

Hey, I have not subscribe for a long while now. Just yesterday I subscribed, it work for a while and since morning it has been displaying a message on the screen about signal and nothing is showing. What do I do?

Agim kenneth December 22, 2018 - 5:28 pm

I don tire for gotv .i paid nothing is showing .it was also like this during Esther period till now.again i said let me give u people another trial but no show .i paid #3400 on 17th of dec 2018 .till now ,is telling me no channel found,i even went to my friend’s house using gotv and use my coder on his yet no channel found,i called spending over #800call yet nothing.gotv my bp done high,i dey boill.this follow for the scam.my iuc no 2016113556 phone no 08030904347.

ilobi moses December 23, 2018 - 10:56 pm

my name is ilobi moses i mistaklly subcribe to my gotv twice please i want the money to be converted into two months subcrition payment thank my IUC 7023802761 and my phone nuber 08039587406

Franklin ijomah December 27, 2018 - 4:13 am

I am engr.franklin Ijomah I paid #1900 subscription for my gotv on 24 DEC.2018 only to receive 7 channels others display scrambled please reverse back my channel’s my iuc no is 7016643314 tanks I will be great full

tochi December 29, 2018 - 9:17 am

pls I updated my gotv to gotv max but the stations are yet to b added pls I need urgent attention.iuc num 2021726096

Ajayi Victor adoide December 30, 2018 - 11:00 am

Happy Sunday sir, I want to sub for 1800 a month, and mistakely sub for 3200. I will be glad if you make it for two month sir.

Chikezie Mike January 4, 2019 - 12:52 pm

Pls we send somebody to recharge for us since 18 December yet we’re unable to see anything.pls verify and upgrade us (2 months subscription paid) IUC- 2028561573.thank you

Emokpaire Sadiku January 16, 2019 - 10:53 am

I got an SMS to recharge #1,900 on my decoder IUC no 4613812949 and I will receive #500 airtime within 72hrs..I have recharge after I got d SMS and it’s more than 5days now and I didn’t get any #500 airtime from gotv. what a shame!

Yusuf Ismail January 24, 2019 - 9:33 pm

Customer care call me today to sub for 2500 for gotvmax which i Did But True vtpass.but charge me 3200. Kindly refund my 700 to Yusuf Ismail. B
Gtb, 0171956406

Aysha umar February 2, 2019 - 8:25 pm

I paid to a wrong smart card number which is 7023773109 while my is 7023773190pls help me

Naij Naira February 4, 2019 - 9:00 pm

Kindly contact customer care via their phone number or social media handle as stated above.

Tiamiyu bashiru abiodun February 16, 2019 - 7:25 pm

I have subscribed my gotv since Thursday 14/02/2019 I paid 1250 but is never work at all since then which is not good at all because I need it that why I paid for it . Please try to do something about it now this is my iuc number 7028952893. And my phone number is 07034512922

Mr-holuwabebe1 February 17, 2019 - 2:45 pm

My children are not happy at all..GOtv Nigeria but way all this?Abeg what is happening to your service, i subscribe since Friday but yet to get activated… Pls I need response!abi no more GOtv….2029237740

bright February 22, 2019 - 3:16 am

my name is bright akinsete a paga agent from lagos please i need ur help i made a subsription #1900.00 to a wrong account number 2009564339 instead of iuc. number,2009564539 please ;i want this account to be block

aigoro oleleye deji kareem February 26, 2019 - 9:34 am

please i have a gotv that i have not used for 2 year but after putting it up it is not getting any channel , i really want to suscribe to it and will like your office to help me activate it back . here is my gotv number 2021736842

muhammed yusuf February 26, 2019 - 2:03 pm

good afternoon I made payment to my gotv through my bank account Muhammed yusuf adewale access bank this afternoon and they’ve deducted the money from my account still yet is still appearing e16 service is currently scrambled…..i paid 1250 I was even charge 100 for service payment…….pls kindly assist me on it…… my iuc no is 7026569317
my phone number is 08035348465…..


Ayemow Matthew March 2, 2019 - 10:13 am

Good morning, please I made payment true online banking on GTB. I paid #1900, but my account was not credited. My IUC number is 7023657595

Emmanuel J Obekpa March 7, 2019 - 11:59 am

My Gotv iuc NO 4622305632 Was recharged yesterday 6/3/19 and till now is yet to be activated for channels to be seen. the recharge was done through online banking pls do rectify so i can access the channels.

ogundokun akinola March 9, 2019 - 9:31 am

my iuc no 2020790635,I did d payment online banking, yesterday, but no channel have not work,pls help me to rectify it

Damilola Mebinuaye March 11, 2019 - 5:38 pm

Please, am a customer to your company service gotv, I usually paid for the subscription through gotv shop and The gotv man wrongly recharge lUC number 2028808146 but my correct IUC number is 2028808149,will be happy if am attended reverse the amount to my IUC number. my name is Damilola you can send message to me that you have help me .my phone number is 09034359934 Thank you

Naij Naira March 13, 2019 - 7:15 am

Then you should hold the man. He shouldn’t have made that kind of mistake. He has direct line to gotv care representatives, he should be the one to fix that for you. However, you can also call any of the above numbers yourself.

Wole Oladapo March 15, 2019 - 9:45 pm

Hi I recharged my account since yesterday but E16 error is not cleared yet. I later reset but a message was sent that my account has being suspended. why???

am owing you anything kindly open my account asap

my decoder IUC number is 2003687746.

Afolabi Niyi March 28, 2019 - 6:32 am

I made payment via my Phone- 07065644858 to activate my GOTV account on 27th March 2019 but to my dismay, I am yet to receive any activation.
My IUC number is 4613549362.
Pls, check for me

samuel udoye March 29, 2019 - 7:26 am

what’s wrong with gotv? so substandard. one recharges his account and for days you are still not reconnected. you are kil-ling your reputation gotv! if you guys are not ready to offer great services then quit. non-sense

ELLIOT UCHEAWAJI April 6, 2019 - 11:34 pm

I am Elliot from Port Harcourt, I was trying to do a transaction with my account and I was told that I am restricted that should contact your customer service. Please help me and verify it.

mweene April 10, 2019 - 4:38 pm

I paid for channels but it is not showing please do something my icu 7031617752

Tessy April 12, 2019 - 12:53 pm

I subscribed with quickteller online it showed Successful I even printed the receipt and I was debited but my account has not been activated yet pls do something

Apalara Babatunde April 12, 2019 - 10:59 pm

I recharge my account this evening, and you guys refuse to clear the error message, why I have important information that am supposed to get from one particular station, and you guy mess up everything, please help me fix it in time , please God bless. my IUC: 7028685550, and my number 08168473618 please do something.

Vera Akunna April 15, 2019 - 6:22 pm

Please I subcribed my gotv twice from my acount(Fidelity Bank) my iuc 4613203260.please what should I do to get the second debit back.1900 package

Esan Friday Godwin April 16, 2019 - 10:53 pm

hello, I’m Esan Friday Godwin, my gotv subscription expired and I made a online banking payment of 2000 for it and it’s showing a subscription of 400, please help do something… My IUS IS 7017707844

Kingsly April 29, 2019 - 7:35 pm

I made an online banking on Saturday up till now still not working my IUC 4613126859 My name is kingsly

peter April 30, 2019 - 3:35 pm

i made a payment N1,250.00 this morning and it is yet to work. my icu n0 is 7028814819 and my name is peter. please do act accordingly. Thanks.

ELIJAH O. May 2, 2019 - 2:07 pm

Good day, please i need to inquire on the step(s) i need to take to recover my stolen GoTv decoder from my house by armed men. I have the IUC number and its registered with my phone number and address, please.

Andrew May 2, 2019 - 3:29 pm

I subscribe my gotv and it’s showing E16 error
my name is Andrew Ezekiel
iuc is 2028870466

Hammid May 4, 2019 - 10:57 pm

Please I recharge someone through paying site 1350 4 times to this iuc no 7016618870 please how can I get my money back

Mr. Gabriel Akpisang Akpan May 13, 2019 - 6:50 pm

Good evening I recharge my Gotv two days ago with #1900. Up till now is not playing.
IUC number :4601417628.

Barr. friday Simeon odoh May 17, 2019 - 4:16 pm

I recharge my gotv 1900 gotv plus and uptil now it didn’t upgrade and it is still showing gotv value of 1300. Please up grade me. I IUC no 4622519474
Barr. Friday Simeon odoh

popoola May 31, 2019 - 9:28 am

please I made a wrong subscription to another account 7028971860
my account is 7028971860 the subscription is Gotv lite. thanks

Malick June 2, 2019 - 8:51 pm

Pls upgrade me to the package of 1900
Which I have ready payed 4days ago but still not enjoying my full chanelle

Iuc 2028829990

Salami Ganiu June 22, 2019 - 9:22 am

Kindly activate my GOTV IUC number 2022442179 i made payment online yesterday 21st of june 2019

Olushina June 30, 2019 - 9:54 am

I subscribe for the 1900 package yesterday morning through my Acess bank mobile app and they have already sent me message that they have activated it but the error code is still showing, this is my iuc no-7036997471.

Omotunde July 3, 2019 - 1:10 pm

Good day, please my gotv is not working, all is showing after scanning is no channel found this started on sarturday I made payment for recharge on Monday and till now is not showing, my IUC NO 2016014495, contact me on my phone line pls.

ADEMOLA SUNDAY THOMAS July 4, 2019 - 11:20 pm

Hello please I make a wrong payment of #2000 to this gotv account (20221862859) instead of this (2021862859)….pls how can you help me reserve my money

liadi Adeyinka L July 14, 2019 - 8:03 pm

I paid for my gotv service which I had not recharged for sometimes. I service had not come up my IUC NO.2022718285.

kindly reconnect me immediately. thank you.

nosiru lateef August 28, 2019 - 11:12 am

i tried paying through my bank account but noting is showing 2028763481

Alabi Saheed September 6, 2019 - 9:49 pm

I received a sms message that I should pay 2600 for govt max instead of 3200 within 48hrs, of which did this evening, since then my decoder of IUC No:7031927184 was unable activate. Pls help me out

Chukwu Chinyere September 11, 2019 - 4:17 pm

I subscribed for gotv but it’s not yet showing my icu number 4601524411. Pls do something. Mrs Chukwu Chinyere 08033963275

Nifemi September 27, 2019 - 7:03 pm

Good evening,pls I don’t know what happening to my decoder since morning,the strength is 100% and Quantity is also100% but it not displaying, it just saying services unavailable, my iUc no is 7017693091 Ayodele Oladapo,thanks God bless,kindly help

Adeleye October 2, 2019 - 8:39 am

I recharge my got yesterday morning up till now it not be activated. please help me fix it, My IU 2004492914. Thanks

MUKORO FELIX October 6, 2019 - 2:06 am


Uzodinma Chiehiura Lawrence October 8, 2019 - 9:59 am

Please my gotv is not connecting, but I have subscribed for it dear….help me..

Izuoba October 8, 2019 - 4:47 pm

my gotv is not showing and i even recharged it yesterday night yet i have not seen the payment and still is not showing yet

my gotv IUC: 2029016607

Olalere Busayo October 16, 2019 - 9:04 pm

I recharge my govt since last week online true carbon did no show till now this my iuc number, 2028993631

Atuke Osaro Goddey October 17, 2019 - 8:59 pm

I can’t receive more than 9 stations right now. What’s going on? My IUC Number is 7018802553

Izuchukwu mbasor November 6, 2019 - 9:13 pm

I pay 2600 for gotv since 2day but still not showing them say that I was suspended IUC number 2028830506

Emmanuel Ugota November 13, 2019 - 9:12 am

Please someone registered my GOTV with her number on my behalf, now I want to change the number to mine so that I will be receiving the necessary messages.

how do I go about it?

Omonayajo olusola December 18, 2019 - 4:57 pm

I subscribe for my gotv on the 15th and it wasn’t coming up but my money was deducted, I tried it the second day 16th and it came up but only for me to check my gotv app and it showed that the one of the 15th too have already been accepted. So what is the solution.

Abdullahi Taiwo March 29, 2020 - 12:33 pm

I mistakenly subscribe to this IUC number 4613661130. But this is my own IUC number 7028927592

Emesone Godfrey March 30, 2020 - 1:31 pm

I made a subscribtion on friday with IUC NUMBER 7034855038 up till now it has not display please help resolve the issue

Awolusi Ayo April 2, 2020 - 2:33 pm

Please since last month my gtvo 9 is not showing I mean the africamigicEnglish version not showing iuc 4613557289 help me resolve it

Okite Ifeanyi April 4, 2020 - 10:04 pm

Good evening, pls i recharged my gotv online since yesterday, but no channel is showing my iuc number is- 2022054135. Pls i will so much appreciate your urgent responds. Thanks

Adegunloye Omololu April 6, 2020 - 12:32 pm

I subscribed my gotv yesterday, my money was deducted twice yet the subscription is not working, here’s my iuc number 4613802331

Tessy May 2, 2020 - 8:14 pm

Good day , pls I just paid 1900 Naira for my Gotv sub which payment was successful n I was deducted from my account but I still see E-16 error on my screen IUC NO – 4622442976 . Pls assist. Thanks

Eugene Amachaghi May 5, 2020 - 6:38 pm

Please how do I clear error code E48-32, it’s been on my screen since 2days now and I have called customer services number not available. IUC no 4613900255

ERIC SUNDAY May 7, 2020 - 9:00 pm

Good Day,

My name is Eric Sunday from Lagos Nigeria.

I mistakenly made a dispense error on GOTV mobile app on the 1st of March 2020 in quest of making payment for my GOTV Max which is 3,200 but erroneously made payment for the turn of 32,000 via the said GOTV moblie app with IUC no 2004370935 after which I lodged a complaint at the DSTV office at Surulere office.

They requested for my bank statement and advised I made another payment of 3,200 alongside my hand written letter of refund which was done.

After which they advised me to visit my bank to fill a dispense error refund, and I visted Zenith bank at Eric Moore branch, Surulere on the 6th of March and till now the refund of 32,000 is pending.

I sincere need your help.

Honestly I need this money to take care of my family.

Best Regards

Eric Sunday

Folayan June 21, 2020 - 6:56 pm

Please my gotv is not showing and have Paid for it, my iuc number is 2019360133

Aneke Benjamin July 5, 2020 - 9:37 pm

Good evening please i did my subscription (Jinja gotv plan – N1740) today via my first Bank app, and till now its not showing have tried calling your numbers and not is going .my ICU number is 7037113763


Aneke Benjamin July 7, 2020 - 10:19 pm

Good evening please i did my subscription (Jinja gotv plan – N1740) today via my first Bank app, and till now its not showing have tried calling your numbers and not is going .my ICU number is 7037113763

BLESSING July 14, 2020 - 2:45 pm

I try subscribing using my phone bon Saturday but it still not showing saying expired.thus is my iuc num. 7032254569.
I subscribed 1900

UWAH MARTINS July 25, 2020 - 12:36 pm


Lawal oluwasehun July 31, 2020 - 4:47 pm

Elo, good day. Please I want to subscribe on my GOTV and the last I subscribe on my govt was 2018. I don’t know if there will be any problem. This my ICU no 4620862800

Okrase Enas September 8, 2020 - 7:54 pm

I made a subscribtion on Sunday 6th of Sep 2020 with IUC NUMBER 7037019278 up till now it has not display please help resolve the issue

Bola fadipe December 14, 2020 - 6:32 pm

Hello, I didn’t see b4u on my gotv

Onaneye Janet December 22, 2020 - 8:53 am

Please I did my gotv subscription yesterday night till now is not showing I tried calling your number but you are not picking calls please help me find what to do ooooooo

Eze Obi December 22, 2020 - 8:55 pm

It’s been a while I stoped using my decoder. Now am labouring to sub via my bank app and it kept saying “unable to get customer product details” my iuc number: 7023852785

Odeleti Sunday December 26, 2020 - 3:06 am

I subscribe on my Gotv since yesterday unable to show anything iuc 7528031746

Comments are closed.