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How to Reset GoTv Activation after Payment


Why is my Gotv not showing after subscription? Instead of learning how to reset GoTv upon renewal of your subscription, why don’t you just take measures to prevent it in the first place?

Most of the time, the only reason you will have to reset your decoder after payment is if you allow the previous one to expire before paying.

Because once it expires, your decoder automatically got disconnected and you have to reset or activate it.

Why is my Gotv not showing after subscription?

In most cases, the reason for missing or reduction in channels is due to disconnection upon expiry and re-activation or resetting.

There is this GoTv decoder that I still enjoy all the channels as I did when I first bought it because I never allow the subscription to expire before renewing it.

However, if your subscription has already expired and you have paid but your view hasn’t been restored, kindly follow the procedure below.

But wait, do you know the Jolli bouquet channels? Find them all in that article.

how to reset gotv

How to Reset GoTv via SMS

Why is my Gotv not showing after the subscription? To reset your Gotv decoder with sms, text “RESET IUC Number” to 4688. Let’s assume your IUC number is 0123456789, send “RESET 0123456789” to 4688.

IUC number is different for each decoder. It represents individual decoders in the company’s system database and its full meaning is Identification User Code. It is printed on the red sticker under your decoder.

Reset Your GoTv Decoder Using USSD Code

Dial *288*1# or *423#. This will get you through to one of their customer care agents who will help you with the reset or activation.

GoTv Activation Online

  • Navigate to GoTv webpage (
  • Click on Eazy Self-Service.
  • Look for fix errors.
  • Enter your IUC number and select the type of error displaying on your Tv screen (meaning your decoder has to be On for this).
  • Click on the Fix Error tab.

How Do I Check My Gotv Activation Status

Wondering if your GoTV is activated? Checking your activation status is easy. Just log in with your last name and IUC number, go to the Activation Status tab, enter your IUC number and click the “Check Activation Status” button. If you did everything correctly, the result page will display “Enabled” so you know it’s all setup and ready to go.

Final Note

If none of the above fixes the issue, then you have to contact Gotv customer care via either a phone call or social media.

In one of my previous articles, I shared a fix for the missing Gotv channels issue. Don’t hesitate to check it out.

That’s all on how to reset Gotv after payment. Kindly share this article using the social sharing buttons below.

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