How to Reset GoTv Activation after Payment


Instead of learning how to reset GoTv upon renewal of your subscription, why don’t you just take measures to prevent it in the first place.

Most of the time, the only reason you will have to reset your decoder after payment is if you allow the previous one to expire before paying. Because once it expires, your decoder automatically got disconnected and you have to reset or activate it.

In most cases, the reason for missing or reduction in channels is due to disconnection upon expiry and re-activation or resetting.

There is this GoTv decoder that i still enjoy all the channels as i did when i first bought it because i never allow the subscription to expire before renewing it.

However, if your subscription has already expire and you have paid but your view hasn’t been restored, kindly follow the procedure below.

How to Reset GoTv via SMS

To reset your gotv decoder with sms, text “RESET IUC Number” to 4688. Let’s assume your IUC number is 0123456789, send “RESET 0123456789” to 4688.

IUC number is different for each decoder. It represents individual decoders in the company’s system database and its full meaning is Identification User Code. It is printed on the red sticker under your decoder.

Reset Your GoTv Decoder Using USSD Code

Dial *288*1# or *423#. This will get you through to one of their customer care agent who will help you with the reset or activation.

GoTv Activation Online.

  • Navigate to GoTv webpage (
  • Click on Eazy Self Service.
  • Look for fix errors.
  • Enter your IUC number and select the type of error displaying on your Tv screen (meaning your decoder has to be On for this).
  • Click on the Fix Error tab.

Final Note

If none of the above fix the issue, then you have to contact gotv customer care via either phone call or on social media.

In one of my previous article, i shared a fix for missing gotv channels issue. Don’t hesitate to check it out.


That’s all on how to reset gotv after payment. Kindly share this article using the social sharing buttons below.

This article was most recently revised and updated on May 7, 2021


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