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Twitter’s Trust and Safety Chief Departs, Marking Second Resignation Since Elon Musk’s Purchase

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Twitter's Trust and Safety Chief Departs, Marking Second Resignation Since Elon Musk's Purchase

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Twitter’s head of trust and safety, Ella Irwin, has resigned from the social media company, marking the second resignation since Elon Musk’s purchase.

Irwin oversaw content moderation, a controversial subject for a company that has been criticized for lax protection against harmful content.

Musk’s takeover resulted in the sacking of half of the company’s 8,000 workers, including around 15% of the trust and safety department.

The department’s then-head Yoel Roth resigned in November and was replaced by Irwin.

Under Musk’s leadership, there have been mixed efforts at moderating inappropriate and inaccurate content.

Musk has been promoting a new feature called Community Notes, which lets users provide additional context to tweets in a bid to tackle disinformation.

However, he also changed the platform’s verification system so that its blue ticks are now subscription-only, instead of a marker of authenticity or notability.

Throughout Musk’s stewardship, some of Twitter’s advertisers have pulled away, wary of being seen next to unsuitable content.

Musk announced in May he had hired former NBCUniversal advertising chief Linda Yaccarino to be the company’s new chief executive.

This article was updated 5 months ago

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