What is the GTBank customer care number? If you need help with your GTBank account, whether it’s failed transactions, a lost or stolen ATM card, or mobile banking issues, this guide provides the details. The bank offers multiple ways for customers to get support in Ikeja, Lagos, Abuja, Port Harcourt, and outside Nigeria.
GTBank provides 24/7 support through phone calls, emails, live chat, WhatsApp, and social media. If you need to know the GTBank customer care number, the following sections have all the contact details and methods to reach a support agent quickly.
GTBank Customer Care Phone Numbers:
- GTConnect (Primary Helpline): 08039003900
- Alternative Helpline: 0700482666328
- GTBank Support Line: 08029002900
- International Helpline (For Customers Abroad): +234-1-4480000
How to Speak to a GTBank Agent:
If you have online banking or mobile banking login details, press 1 and follow the prompts.
If you do not have login details, press 2, then 0 to connect with a live agent.
Calling these numbers is the fastest way to resolve urgent issues like failed transactions, blocked accounts, or debit card problems.
GTBank Customer Service Contact Methods:
- Phone support (24/7)
- Email support (enquiries@gtbank.com for general inquiries, complaints@gtbank.com for complaints)
- Live chat on the website
- Social media (Facebook, Twitter/X, Instagram)
- WhatsApp banking
Email Response Time:
Emails are usually answered within 10 to 24 hours. For urgent issues, phone support or live chat is faster.
Live Chat Support:
Visit the GTBank website, scroll to the bottom-left corner, and click “We Are Online. Chat With Us.” Enter your name, email, and phone number. Select the type of inquiry and type your message, then start the chat.
You can resolve internet banking login problems, ATM card blocking, transaction failures, PIN resets, account statements, and account reactivation through live chat.
Social Media Support:
- GTBank provides support on verified social media platforms:
- Facebook: facebook.com/gtbank
- Twitter/X: twitter.com/gtbank_help
- Instagram: instagram.com/gtbank
Social media is best for general inquiries, direct messaging support, and updates on services, security alerts, and promotions. Always verify official accounts to avoid fraud.
In Summary:
Phone support is best for urgent matters. Live chat provides real-time assistance. Email support is for detailed inquiries. Social media offers quick responses for general issues. WhatsApp banking is convenient for minor issues.
Always confirm whether calls are toll-free and use the official GTBank numbers to avoid fraud. GTBank provides reliable support to keep customers connected at all times.
Article updated 2 weeks ago. Content is written and modified by multiple authors.