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Access Bank Customer Care: Email & All Contact Numbers

by NaijNaira
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Wondering how can I complain to Access bank. The financial institution has set up a series of contact details to make sure you can be able to reach them anywhere around the world, any time of the day on any platform. You can contact access bank customer care both online and offline.

Means of communication between access bank plc and Nigerians include phone calls to an agent, website (live chat, contact form, FAQ pages), social media (Facebook, Twitter) and email address.

See Checking Access Bank Account Balance via Code, ATM, Mobile App as well as Gtbank Online Banking: How to register, login, app, code, portal

Access Bank Customer Care Phone Number

  • 234 1-2712005-7
  • 234 1-2802500
  • 07002255222377

Even though there are numerous ways you can contact access bank online, calling an agent is the only offline means of communication except of course you are visiting the banking hall.

To make an enquiry, request, or complaint about any of the bank’s products and services, call any of the phone numbers above.

access bank customer care

You can do this using any mobile phone anywhere in Nigeria at any hour of the day.

Access Bank Customer care Live Chat

This is the best option if you have access to the internet. It is a reliable and the fastest means of reaching access bank customer service online.

  • Visit the bank website (https://www.accessbankplc.com/)
  • At the bottom right corner, click on “Talk to Our Agent” tab.
  • Enter your name, email, phone number and question.

An agent will be assigned to you in a matter of seconds and he/she will go through your question. If it is something that doesn’t require any documentation or you visiting a banking hall, then you will be assisted further.

I recommend you check out their FAQ page (https://www.accessbankplc.com/pages/customer-support/faqs/Access-Online.aspx) to make sure the question you are about to ask hasn’t been answered before.

Access Bank Email & Contact Us Form

You can also contact them through email or drop your question on their contact us form.

  • contactcentre@accessbankplc.com.
  • ombudsman@accessbankplc.com.

You can fill out the contact us form @ https://www.accessbank.com/about/contact-us and they will get back to you via email or phone number.

Access Nigeria Plc Social Media Accounts

The likes of Facebook, Twitter and Instagram are hard to ignore these days because numerous people spend their day & night on these platforms. Navigate to the access bank Facebook page or Twitter handle below for enquiry, complaints or requests.

  • www.facebook.com/AccessBankPlc/.
  • twitter.com/accessbank_help.

That’s about everything you need to know about contacting access bank customer care in Nigeria. I’m sure you are no longer wondering how can I complain to Access bank. Kindly share this article using the social sharing buttons below.

This article was updated 2 months ago

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6 comments

Amalaha prince March 24, 2019 - 6:10 pm

I was sent moble app transfer in Friday,its debited the sender but didn’t credit me, why?

Tope Oke April 29, 2019 - 5:34 pm

I Went To Pos Center To Withdraw Unfortunately I Was Debit And The Didnt Recieve Any Credit Alert Due To That I Was Not Pay. agent name odesola modupeola adeola, location abeokuta, date 29 04 2019 time 12 59, card no

kudirat ajoke May 3, 2019 - 9:41 am

I’ve been trying to do transfer from access bank to Zenith bank account but it’s not going through…. it’s been saying verification successful but it’s not transferring…. I need help urgently

Joseph Adebayo Makanjuola May 4, 2019 - 10:11 am

I have being trying to transfer from Access bank to Gtbank it keep saying verification successful but not going pls help me out

Ilesanmi Bukola Janet May 10, 2019 - 7:43 pm

whenever I make a transfer it keep saying verification success but it doesn’t go tru or it take hours or days b4 the person sees the money and it takes too much time b4 I see alert.

Oluwagbemisola May 14, 2019 - 8:13 pm

pls what’s the new code to buy call card and do transfer because 901 refuse to connect

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